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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and attractive appearance. Many people appreciate the efficient delivery service and the ease of the ordering process, often highlighting prompt shipping and timely arrivals. However, some customers were dissatisfied with certain aspects of their orders, such as receiving incorrect colors or missing items. A few other people also felt that the yellow gold jewelry did not match the product images or other items in the collection, describing it as having an orange-like tone.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the merchandise for its... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and durability of the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sister has gotten me several items from you guys and I absolutely love them one of my chains I got the bracelet to match from another company and the quality sucks so I’m getting the bracelet to ma... See more

Rated 5 out of 5 stars

U guys are so wonderful! Your service to me remains excellent! I have been ordering gifts for some relatives. Now, it is time for me to treat myself to your eye-catching merchandise. Thanks so much... See more

Rated 5 out of 5 stars

Was surprised on the great quality nice heavy chain I've ordered three first and after I got em I was so impressed I went to order more but they were out of stock but soon seen they were back instock... See more

Rated 5 out of 5 stars

Excellent product. My partner bought the silver necklace and loves it so much he is now getting it in gold. The website and ordering product is extremely easy and its ships quickly as well.


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

571 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Not impressed on choices. Need more inventory!

The ease of searching for a certain color was great. The selection was very little. Not much on matching styles left. Not sure if the store is closing but if its not you guys need to stock more choices. The orange and black necklaces there was only 2 choices and I think the cross pendant there should be a black and orange instead of silver and orange.

2 June 2025
Rated 1 out of 5 stars

I really thought I was going to get the…

I really thought I was going to get the necklace and bracelet, based on the photo in the advertisement. Very Disappointed… probably won’t be ordering from you all anymore

2 June 2025
SpicyIce logo

Reply from SpicyIce

The product description clearly states that the bracelet is sold separately.

Rated 5 out of 5 stars

Spcy

I'm very pleased with the experience with my order came when they said it would I'm very pleased with the jewelry I order my husband liked it

28 May 2025
Rated 5 out of 5 stars

I ordered a set for me

I ordered a set for me. The bracelet came broken. I emailed them with a picture and they quickly sent a replacement. Great customer. The quality of the product is great it was everything i was expecting. I would recommend

19 May 2025
Rated 3 out of 5 stars

I PAID FOR EXPRESS AND RECEIVE REGULAR

I paid for express delivery and received in 4-5 days. I DONT know why

16 May 2025
SpicyIce logo

Reply from SpicyIce

Express shipments are delivered within 2-3 business days. You placed your order Thursday evening, which means it was shipped out Friday morning. Your package was delivered on Monday - 2 business days.

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