SPIC AND SPAN. Home & Office Cleaning (Belgium) Reviews 

I requested a last-minute cleaning for the next day for 2-3h before I was moving out. Initially the feedback I received was that all cleaners were occupied - sadly - and if they could come on a later day instead.
I didn't reply, resigned in the fact that I neede to do the cleaning myself, but in the evening they reached out and told me they had found 2 cleaners anyway and if I wanted to go ahead with the booking. I was overjoyed, agreed to the booking, and had two very professional women come by and support with the requested cleaning. This was great, so appreciate the quick service and follow up!

Had to last minute change my booking, and it was done immediately and effectively. Cleaners were on time (ish). Spoke no English or French, but used a translation app. Had to re-do the mirror but otherwise very good cleaning.

The team from Spic and Span was terrific. They were hardworking and did an excellent deep clean!

I booked two cleaners for 2.5h each. Two young women arrived on time. They were friendly and motivated. However, unlike advertised, they did not speak English.

Generally they cleaned well. But they forgot to clean a few small things that I was charged for when moving out

The price was too high, given that they were not super experienced (e.g. required a lot of supervision and did not know the required cleaning standards to meet) and didn’t speak English. For almost 40 €/h I expected higher standards.

Edit to provide some additional context:

First, I specifically booked a move-out cleaning.
I was expecting staff that knows what standard is required in Belgium to pass the move-out inspection.
They cleaned well, but did not know these standards. I had to pay a significant amount at the end for missed spots.

Second, I chose this company because they advertise with English-speaking cleaners. That clearly was not the case. I do not understand how such an omission can happen in a company that puts "English-Speaking Cleaning Services in Belgium" as the first thing on their website.

On the plus side, the communication from the agency was very good and they handled my complaints professionally.

Booking and communication were easy and smooth. I appreciate the attention to needs and details by the staff. And will definitely book again.

Great service, I booked a 4 hours move-out cleaning session one week in advance. The 2 staff came on time and did a great job, the place was spotless. The price is a bit high but I still 100% recommend for a reliable and efficient service.

I am extremely satisfied with the services provided by this cleaning company. From the very beginning, their communication was clear, professional, and efficient.
Overall, very good experience.

It was very easy and quick to book. The service provided was expensive but timely and reliable.

Everything went smoothly and as planned, despite the snow. The cleaner was very detailed and careful albeit spoke no English and very basic French. No problems in communication though. It was a five-star service but will get only four due to the extremely high price.

Before moving in, the appartment needed a cleaning session.The lady was so nice and made it spotless in 3h. Especially the kitchen cabinets. Highly recommend!

Professional and the sweetest humans you could ever encounter! I was such a scatter brain I made a ragu, and had to run out for an appointment, and left the food cooking, left the cleaners and they had to leave and they switch everything off for me.. saved my apartment. The customer service department was quick with responding. They went the extra mile.. absolutely 5 stars! 🌟

This was a fantastic company to work with. It was easy to schedule the cleaning on the date I requested (which was about three days away). The quote was accurate. I did five hours for a new house serious clean including windiows (the house is a corner house with multiple huge windows).
Two cleaners showed up exactly on time, quickly understood what I had in mind and got to work. When I came back four hours later they were still on schedule and when they left exactly five hours later the house was sparkling. I mean sparkling. Even the windows were cleaned on both sides without a streak. They even wiped down the inside of the cabinets in all of the rooms.
The only complaint I have is that they left before I thought to give them a very generous tip because they really went above and beyond and I will use this service for cleaning on a regular basis in future.

Great job and easy to book.

Excellent communication and cleaning , I do recommend them and will absolutely ask them for help again if needed.

She is a good cleaner but takes a long time and never gets all the work done

Easy to book. Great services!

Very positive experience even if the cleaner did not turn up. I contacted CS through their site to find out what happened and Rafael got quicky back to me by phone to inform and give me a solution. The cleaner came the day that Rafael confirmed and did a good job.

The lady was wonderful, polite and did a wonderful job. I will continue to use Spic and Span for all my future cleaning needs