Everything worked exactly as I expected. The hospital in Margate was easy to find and there were no long delays in being seen when I arrived. The process was fully explained by the very caring staff... See more
Company replied
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It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l... See more
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Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... See more
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Writing this on behalf of my mother (86 years young) The experience from hospital admission through to the after care has been very satisfactory. Most of the professionals she encountered were very... See more
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Company details
Written by the company
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
Our Hospitals
Written by the company
- Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
- Spencer Private Hospitals - Ashford
- he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
- Spencer Private Hospitals - Canterbury
- The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
- Spencer Private Hospitals - Margate
- The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)
Contact info
Ramsgate Road, CT9 4BG, Margate , United Kingdom
- 01843 234555
- enquiries@spencerhospitals.com
- spencerprivatehospitals.com
Spencer Private Hospitals
4.6
Excellent
458 reviews
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Day Surgery.
The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the "Lifebox' app was straightforward to use.
On the day of the procedure, I was booked into the hospital in a timely manner. The reception porter was excellent as we're all the staff who then introduced themselves and explained the next steps. The room allocated to Mr was very comfortable and peaceful. This helped to take my mind off the fact that I was in hospital. The procedure during the day was both quick and professional. The attention provided after surgery was excellent leading to my discharge. I cannot reiterate enough how good the staff were. The facilities and privacy of the room went a long way to make my stay comfortable.
13 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
The staff was very caring and…
The staff was very caring and compassionate and understood and helped with bad anxiety is would 100% recommend
13 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Not able to find anything negative…
Not able to find anything negative about my stay and treatment given. All of the staff were lovely and kept me informed about the procedure.
My consultant should wear a cape!
Excellent stay all around
13 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Really helpful staff at every stage
Really helpful staff at every stage. Kept fully updated and supported.
12 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Everything was perfect
Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.
13 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
What a wonderful Hospital
What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.
12 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Excellent
Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.
11 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Excellent care all the way through my…
Excellent care all the way through my stay .
10 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
They were kind polite and friendly…
They were kind polite and friendly staff .nice clean and fresh looking reception
20 August 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Pleasant experience
Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.
21 August 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
All the staff are warm
All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.
1 August 2026
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Well run unit
Staff were generally very helpful and friendly.
Food was pretty good.
Facilities were fine
5 September 2026
Unprompted review
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.
Very unpleasant experience
I had a very unpleasant experience with an orthopaedic surgeon, which resulted in me leaving very shaken and in tears. Reception and nursing staff, on the other hand, were kind and professional.
11 August 2026
Reply from Spencer Private Hospitals Ltd
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.
The consultant Dr Mangam is extremely…
The consultant Dr Mangam is extremely caring, thorough and professional
26 August 2026
Reply from Spencer Private Hospitals Ltd
Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.
No waiting
No waiting. Staff friendly and helpful. Everything very professional. Good wheelchair access.
13 August 2026
Reply from Spencer Private Hospitals Ltd
We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.
Reply from Spencer Private Hospitals Ltd
We are sorry to learn that you were disappointed with your experience. Providing high standards of care and service is extremely important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please email us at enquiries@spencerhospitals.com where a member of our team will be happy to assist you.
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