Sherri at Spellbound Wigs is nothing short of AMAZING!! She knows everything- really! She does! So very helpful in taking time to understand your needs and providing excellent feedback based on your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Store owner Sherri truly cares about her customers from the moment she carefully packages your wigs with her own personal touches through every step even after you receive them to ensure your really h... See more
Company replied
Awesome experience! Fast shipping and communication every step of the way but even better is EXCELLENT PRICING and personal service with any questions on style, for, colors. So much better than those... See more
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Buying Clearance items from Spellbound means that they'll be shipped within 24 hours or less. Amazing service. Clearance items mean that Sherri tried on the item, that's all, brand new until she put... See more
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Company details
Written by the company
At Spellbound Wigs, we believe that wearing alternative hair should be an exciting and joyful experience no matter your journey. Our mission is to empower women to look and feel beautiful, and we offer many options that help you do just that. Whether you are seeking alternative hair solutions due to hair loss or just jumping on the celebrity fashion trend, we want to help you look and feel your very best. For those suffering from hair loss, we understand. We are here to help you navigate the world of alternative hair and find solutions that will make you feel more confident. We are here to guide and teach you so that you can get the most out of your experience and we pride ourselves on offering the best customer service in the 505 and beyond! It is our privilege to serve you.
Contact info
12000 Constitution Ave NE, Suite G, 87112, Albuquerque, United States
- 5058598047
- help@spellboundwigs.com
- spellboundwigs.com
4.9
Excellent
598 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Belle tress sheds
Tea rose by belle tress is a beautiful expensive looking wig.On the other hand I am not happy with the amount of shedding, I'm actually surprised that it has any hair left on it.
2 October 2024
Unprompted review
Reply from Spellbound Wigs LLC
Tea Rose is an excellent choice! I'm so glad you love it!
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us!
I was very happily surprised by…the fact that I won $150 gift from spellbound
I was very happily surprised by spellbound wigs with an email that said I won and I had $150 gift code. With that and little extra I purchased Ellen wille noblesse in toffee r. I love it and I love spellbound. Thank you again for my gift 🎁 🥰😍
2 October 2024
Reply from Spellbound Wigs LLC
Congratulations! You are very welcome! ❤️
Quick Delivery
I ordered on a Sunday and my wig was delivered on Wednesday. So quick! Thank you Spellbound Wigs.
30 September 2024
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! ❤️❤️❤️
Love the wig ,great fit
Love the wig ,great fit. Color is lighter than I thought it would be but it works well with my skin tone
29 September 2024
Reply from Spellbound Wigs LLC
I'm glad you love your piece. Thanks for shopping with us.
Wonderful service
Wonderful service. Order was accurate and arrived very quickly. Sherri is always fast to respond and offer up her assistance.
28 September 2024
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us and being part of our community. I appreciate you so much!
Great service
Great service
I appreciate the follow up when an item I ordered was out of stock. Spellbound worked with me to get find an alternative that worked out great.
5 September 2024
Reply from Spellbound Wigs LLC
We appreciate your business, thank you so much for giving us the opportunity to help!
Sherry took excellent care of me and…
Sherry took excellent care of me and found the heair toppers I had been looking so hard for. She kept me up to date on what the status was. I highly recommend this company!
5 September 2024
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us! I appreciate the kind words so much. ❤️
Reply from Spellbound Wigs LLC
Thank you so much, we are happy you had a great experience! 💕
Reply from Spellbound Wigs LLC
Thank you ❤️
Reply from Spellbound Wigs LLC
Thank you so much for shopping with us!
Love searching by color within a brand!
Love the selection and that you can search by color within a brand. Have received 1/4 wigs ordered. The other 3 arrive tomorrow.
1 August 2024
Reply from Spellbound Wigs LLC
Thank you for the feedback and for shopping with us! ❤️
Satisfied customer
They were very supportive and above all honest. Had a great experience and quality products always! Ty!
1 August 2024
Reply from Spellbound Wigs LLC
I'm so glad to hear about your positive experience! Thank you so much for shopping with us!
Great wig retailer!
Great wig retailer! You’ll get the best prices automatically and she carries all the latest and greatest. Do an in person consultation if you are new, to ensure you’re getting something that works for you!
1 August 2024
Reply from Spellbound Wigs LLC
Thank you so much for the kind words! We do recommend consultations for those who are new to wigs. ❤️
I love spellbound wigs.
I love spellbound wigs.
They Always responds immediately .
They have the fastest shipping in the business.
8 July 2024
Reply from Spellbound Wigs LLC
Thank you so much! It makes our day to hear this every single time! I'm so glad to hear how happy you are, we appreciate your business very much!
Very cute with fast shipping.
11 July 2024
Reply from Spellbound Wigs LLC
I'm so glad to hear that you love the piece and received it quickly! Thank you for shopping with us!
Customer service is OUTSTANDING
Customer service is OUTSTANDING!
Very easy to communicate. They keep you informed and shipping time fast. Appreciate the amazing service and products. Thank you !
9 July 2024
Reply from Spellbound Wigs LLC
Thank you so much for the kind words and for shopping with us! We are so glad to hear how happy you are. ❤️
Fasting shipping and best prices in the…
Fasting shipping and best prices in the business
11 July 2024
Unprompted review
Reply from Spellbound Wigs LLC
Thank you for shopping with us!
Great Website and products
Your website is great. I particularly like how you indicate wigs that are being discontinued. I got Gia Mono in Cinnamon Toffee. I like the wig very much. I have worn basic cap Gia for a few years, so it will be interesting to see the difference.
8 June 2024
Reply from Spellbound Wigs LLC
I hope you love the Mono version, I think it's even better! Thank you for shopping with us!
Although I ended up returning the wig…
Although I ended up returning the wig because the color was much darker than what appeared in the pictures, Spellbound Wigs made the process as painless as possible.
6 June 2024
Reply from Spellbound Wigs LLC
I'm so sorry that one didn't work out for you. Colors can appear different on different devices which we know can be challenging, but if you ever need help with choosing a color we are happy to help! Feel free to reach out anytime. Thank you so much for shopping with us!
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