Speedridshop logo
Visit website

Speedridshop Reviews 3

•
TrustScore 3 out of 5

2.9

Bicycle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store

Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

BUYER BEWARE!!!

I purchased an electric bike on Thursday, August 29, 2024, which this company manufactured. When I arrived home, I learned that the battery would not charge. I contacted Speedrid multiple times via email advising the company of the issue which I was having.
I went round and round with them, as I was asking for a replacement battery to be sent. They kept asking for the same information during our correspondence (model number of bike, date purchased, etc.), which was sent to them repeatedly.
Long story short, they would not stand behind the one year warranty, which I have in writing. Speedrid advised me to go to the store where the bike was bought to uphold the warranty. The warranty is through the manufacturer, not the retailer!
I would never purchase another bike from this manufacturer and have advised several friends who are thinking about getting an electric bike to go elsewhere and not to buy from Speedrid, as they do not stand behind their warranty.
My next step is to contact the Better Business Bureau.
BUYER BEWARE!!!

29 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible purchase process

Terrible purchase process! ZERO customer service! And bike was defective but im stuck!! Dont buy here if you do dont say you had not been warned!!

31 October 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look