Speedcube.com.au Reviews 16

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Toy Store

Written by the company

At speedcube we know you love your speed cubes, and that you want them delivered fast - that's why 99.9% of our customers rate us a 5 star shopping experience. We offer an extensive range of the latest cubes, puzzles and speedcubing accessories; including custom cubes, premium stickers, timers, stackmats, magnets and everything else a speedcuber needs. We rush ship all our orders and our systems will let you know when the cubes leaves our store until it is delivered to your door.


Contact info

4.0

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They do not respond

I found speed cube did not respond to queries on orders . Their delivery was slow. They say they have a hassle free 30 day return refund policy. Well I’ve been waiting for a refund since Jan 3 and it’s now feb 14. They do not respond to emails or messages. I have tried every method of making contact but even though I have returned the goods they still haven’t responded or issued a refund.

14 February 2025
Unprompted review
Speedcube.com.au logo

Reply from Speedcube.com.au

Hi Patrice,
I believe you have left this review for the wrong company.
We closed our warehouse at the end of 2023. We only provide tutorials and digital products.
You have most likely ordered from an overseas store that pretends to be an Australian store. Please kindly remove this review.

Rated 5 out of 5 stars

Love speedcube.com.au

Speedcube.com.au are a really amazing shop. I've spent at least $500 over the last 3-4 years and service is always quick and they respond quick to any queries/issues (although you won't have any). I've also had the joy of going to their physical store back in its old location and that was great too. Competitive prices, amazing services I do recommend.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

the cubes came from au to nz in 3 days…

the cubes came from au to nz in 3 days i am so happy about how fast so thats why its 5 stars but the shipping price is $15+

1 April 2022
Unprompted review
Speedcube.com.au logo

Reply from Speedcube.com.au

Thank you for your review and for your support. We will continue to monitor for more cost effective shipping options to NZ.

Rated 1 out of 5 stars

Scammers

Not only did i not get my cube, they never answered any correspondence from me. 2 months later..... Scam. Do not buy

16 August 2022
Unprompted review
Speedcube.com.au logo

Reply from Speedcube.com.au

Often people get confused between our store and others. For example au.speedcubestore.com is not us (we are https://www.speedcube.com.au based in Australia) but a store hosted from China with no means to contact them post order, We publish our phone number taking many calls every day - sometimes from customers looking for shipping updates or parts for broken cubes purchased from other providers!! We endeavour to reply to all emails and have asked you to share details about the order through Trustpilot but weeks later now and you were unable or unwilling to do so. We have no knowledge of this issue so have to assume this is an illegitimate review.

Rated 5 out of 5 stars

Great Shop

They are very good. Quick shipping, good products and just a great shop.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Speedcube Store

I use this site to purchase all of my speed cubes and I love it. They are always reliable and have amazingly quick deliveries. I would highly recommend to any other speed cubers.

14 March 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and quick refund process.

I bought a timer that was faulty and the speedcube.com.au team quickly organised a refund and I was able to buy a new one immediately. They were also very helpful with providing guidance on cubing in general. Thank you guys.

26 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look