Speechify Reviews 6,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software Company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I use Speechify to help my in my book writing process…

I use Speechify to help my in my book writing process. It is really helpful to be able to listen to what I have written during the day. And when I had some issues, the customer service was quick and friendly to help me solve the problem. I can only recommend.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Fair, quick, and understanding support

Speechify is a great product, but it didn't quite fit my current needs and I forgot to cancel my trial in time. Luckily, Kristy from customer support was incredibly helpful. She went above and beyond to offer a fair compromise and processed a prorated refund for me. It is rare to find such understanding and responsive customer service these days. Thank you, Kristy!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Good!

The service is clean and very user-friendly. I initially wanted to subscribe to the monthly Studio plan, but ran into an issue. Thankfully, the customer support team—especially Lovella—was incredibly kind and helpful in processing my payment!
One suggestion: it would be great to have more localized language options. Right now, there’s only one Korean voice/option available, and it sounds a bit unnatural. I’d love to see more diverse and natural Korean support in the future!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

Even though I did not go through with the purchase of their product I have given them a 5 star rating for the excellent customer service they provided. Their communication and going that extra mile to help resolve my queries was really exceptional and I really appreciated their communication throughout. I felt like I mattered and my query mattered. Not a lot of companies can say that about their customer service.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered because I’m AudHD & my…

Ordered because I’m AudHD & my educational program lacked accommodations—no audio books, etc. The subscription was worth every penny & now I could use it for other things as well! Definitely the best audio/podcast translation service I’ve used because it has real cadence to the speech. My best experience though was customer service. I did the free trial but wound up buying same day after I saw how effective it was. The company emailed me to give me a heads up to cancel the free trial before I was charged, & they were able to see I was essentially “dually enrolled/subscribed” and helped me fix it BEFORE I was charged. When have you ever heard of a company helping save you money or prevent the subscription fee from hitting? For that reason I’m a lifetime subscriber. Thank you so much Chris & team..

18 May 2026
Unprompted review
Rated 5 out of 5 stars

The app is surely great even tho i…

The app is surely great even tho i didnt use it for long. What is definitely great is the customer service which i talked to (Chris). Very helpful because i had issues with my payment after the free trial and was worried ill have to pay a years plan. Helped me out a lot and was very nice.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a issues as I accidentally signed…

I had a issues as I accidentally signed in for a yearly abonement. The customer service took over and could resolve the issue, after I have provided the necessary info, within 2 days.

Superb customer service, would recommend 10/10.

16 May 2026
Unprompted review

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