Specs Oncall Reviews 28

Muhammed was thorough, professional and friendly. His attention to detail was outstanding. His customer service skills re. follow up, payment and price was excellent
I highly recommend him.

Great eye test and glasses! Mohammed was friendly, efficient and informative! He walked me through everything we did during the eye test and what was purpose of it.

And he was so prepared and thorough! Even after getting my glasses hand delivered by Mohammed, he took the time to make sure they fit perfectly and had all the tools on hand needed to adjust them.

I will 100% be getting all eye tests, glasses etc from specs oncall in the future. It's a great service and so much easier!

Mohammed was both courteous and very professional during the examination and the follow up fitting of my new spectacles. Thoroughly recommendable.

Excellent service. The optician Mohammed was very professional and thorough, clearly explaining the results of the tests performed. Highly recommend this service to anyone

Nothing is too much trouble for this thoroughly professional Opticians. The home service delivery is exceptional and delivers a standard of care beyond comparison with the more traditional High Street alternative. From Del, satisfied customer Stockport

I felt listened to when talking about my eye problems. My eye test was thorough, the optician was friendly and helpful. The choice of frames is extensive and a wide price range. My new glasses arrived promptly, the fit is perfect and I can see well again.

100% happy.

This is the best eye care service I've ever received and I've been wearing corrective lenses my whole life.

Mohammed is very professional, confident and polite. He always phones an hour before arrival. He takes great care and attention in everything he is doing, explains the whole process, and his diagnosis and doesn't make me feel pressured into getting new frames.

There is a guarantee on the frames and lenses chosen, that if they're not suitable for any reason they will give you a fun refund and this happened to me and it was honoured.

As usual the service from my phone call to delivery of my varifocal glasses was speedy.. what more can you ask for !

Great friendly service, glasses were ready in three days after home visit.

From the first phone to the delivery of the glasses an exceptional service Very professional and extremely friendly and polite. Mohammed certainly puts you at ease the whole process of the eye test and choosing glasses was pleasurable.no hard sell given all the time I needed. I was quite surprised at the prices very competitive. Would highly recommend Mohammed to anybody.

I had an at home eye test with Specs Oncall today and can't recommend the company highly enough. Mohammed was so friendly, professional and incredibly accommodating throughout the entire experience. I communicated with him via email prior to even making my appointment where he answered my questions promptly and helped me feel comfortable. I hadn't had an eye test in over a decade and was feeling extremely nervous about it!! As I'm autistic, I find appointments like this to be extremely challenging and I can't thank Mohammed enough for the patience and care he showed. He communicated with me via text about my appointment which was a preference I was able to establish when booking online and he let me know an ETA for when he would arrive. Throughout the appointment itself, Mohammed was extremely thorough in testing my eyes and took the time to explain my prescription and how it had changed. I felt completely at ease the entire time which is nothing short of a miracle for me!! The atmosphere was very relaxed and I felt no pressure to buy glasses at the end of the eye test but decided to go ahead after trying on a selection of glasses he had brought for me to try. He made sure I understood what would happen next, when they would be ready and helped me make decisions around options such as anti-glare coating and lens thinness. I found him to be very genuine in his advice and he didn't push for the more expensive options but instead explained the differences in real terms.

A great service from Mohammed at Specs on Call who was very accommodating to my dad and my needs for new glasses for us both. I would highly recommend this service. Thank you Mohammed and Specs on Call.

The experience was great
Muhammed is a very pleasant young man and put me at ease straight away.He informed me of the time he would be arriving ,and the service he provides is great . Would recommend him to anyone .

Great service from this company much better that previous home visiting opticians
Thank you Mohammed

A very friendly and professional service for my 87 year old father who is currently house bound AND on a bank holiday ! .. significantly exceeded our expectations. THANK YOU!

My 71 year old father recently had a stroke and this service was perfect as he can't get out of the house easily. Easy to book and communication is excellent. Very thorough and professional eye examination and then the glasses were brought to my dad in person. Top service. Recommend!

I found Specs Oncall through a recommendation and wasn’t quite sure what to expect at first. But when the optician arrived, he was incredibly professional and helped bridge the communication and language barrier. The visit was really helpful and left my mum smiling. She felt genuinely cared for and is now absolutely delighted with her new glasses.

Exceptional service and quality from Mohammed.

Initally went to a well known optician and needed a second opinion for my daughter.

Mohammed provided a thorough eye test and explained the prescription, which the initial well know optician failed to provide (who actually provided inaccurate information and explanations).

Mohammed also provided a test for myself which again was thorough. He takes time during the test and time again to explain the prescription.

I can not commend him enough for the service, specifically as he provided the tests out of hours in the evening.

I would recommend Mohammed to anyone that is due an eye examination, specifically those that have questions, wants a dedicated bespoke service and would like a home visit.

Great service great staff.. easy to contact and sort out appointment..do weekend too.. great selection of glasses for NHS prescription.. quick to do my glasses order..got new glasses just over a week.. really good quality glasses..