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Specscart. Reviews 

6,181
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,181)

2,283 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Telephone advisers were both knowledgeable and super-helpful, especially Tamsin.
Specscart are a great firm, and I've just ordered from them for the second time. A new prescription meant new glasses, so this time I ordered both a new frame and also used their reglaze service so I could have new lenses in 2 favourite frames. Both parts of my order were completed and with me in less than 48 hours. I've already recommended this company to friends and family.

14 June 2026
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Reply from Specscart.

What a wonderful review to read. When someone comes back for a second order and trusts us not only with a new pair of glasses but also with reglazing favourite frames, it tells us we've done something right.

I’m especially pleased Tamsin and the team were able to provide the guidance you needed. We place a huge emphasis on knowledgeable, friendly support because choosing the right eyewear should never feel complicated or rushed.

The fact that both parts of your order were completed and back with you so quickly is fantastic to hear, and your recommendation to friends and family is genuinely one of the highest compliments we can receive.

Thank you for your continued trust and support.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

I needed prescription glasses with…

I needed prescription glasses with added prisms and as usual received first class service. I have ordered several pairs from Specsart and will continue to do so when needed.

14 June 2026
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Reply from Specscart.

It means a great deal when customers continue to come back to us time and again, especially when their prescriptions require a little extra care and precision.

We know prism prescriptions are incredibly important to get right, so it’s wonderful to hear you’ve consistently received the level of service and attention you expect from us. Earning that kind of long-term trust is something we never take for granted.

Thank you for your continued support and loyalty to Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Fabulous

Fabulous frames, fabulous service 😊

14 June 2026
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Reply from Specscart.

Sometimes a few words say everything. Knowing you loved both the frames and the service is exactly what we hope for every customer who chooses Specscart.

Thank you for your kind feedback and for putting your trust in us. It’s genuinely appreciated by the whole team.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great service

Great service. Super speedy delivery and my glasses are exactly what I wanted.
Now ordered another pair!
Thanks.

13 June 2026
Unprompted review
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Reply from Specscart.

There’s no better sign that we’ve got things right than someone placing another order straight away. We work hard to make the whole experience smooth, fast, and dependable, so it’s wonderful to hear your glasses arrived exactly as you hoped.

Thank you for coming back to us again so quickly and for your continued trust in Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Excellent

Excellent. Tried out the 4 frames at home to test the fit, I picked the pair that I liked and once ordered they arrived in less than 2 days. Really like my new glasses and the price too. Going to order the home trail again and get another pair.

13 June 2026
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Reply from Specscart.

It’s wonderful to hear the home trial helped you make the right choice with confidence. We created it to take the guesswork out of buying glasses online, so knowing it worked exactly as intended is incredibly rewarding.

I’m also delighted your new glasses arrived so quickly and that you’re enjoying both the frames and the value. The fact that you’re already planning another home trial is probably the best compliment we could ask for.

Thank you for your support and for choosing Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

WOW,what amazing quality and only 2days…

WOW,what amazing quality and only 2days from ordering them,honestly the same pair of glasses were nearly quadruple the price from my opticians, 1st class company +1st class products. Well done specscart.

13 June 2026
Unprompted review
Specscart. logo

Reply from Specscart.

Reviews like this are incredibly rewarding because they capture exactly what we set out to achieve — exceptional quality without the eye-watering prices that so often come with buying glasses elsewhere.

I'm especially pleased that the glasses arrived so quickly and exceeded your expectations when they landed. We believe customers shouldn't have to choose between great craftsmanship, fair pricing, and fast delivery.

Thank you for your kind words and for recognising the effort the team puts into every order. Feedback like this gives us a real boost.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

What I wanted was fast

What I wanted was fast, responsive service providing me with what I needed at a good price.

I got that and more and couldn’t be happier. I recommend Specsart highly enough.

13 June 2026
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Reply from Specscart.

There’s something particularly satisfying about hearing that we not only met your expectations, but managed to go beyond them. We’ve always believed that good service comes down to being responsive, reliable, and delivering real value without making things complicated.

Knowing you found exactly that with Specscart means a great deal to the whole team.

Thank you for your recommendation and for placing your trust in us.

We look forward to serving you soon.
Team Specscart

Rated 4 out of 5 stars

Bob on quality

Bob on quality

12 June 2026
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Reply from Specscart.

Quality is at the heart of everything we do, so seeing feedback like this is always appreciated. We put a great deal of care into every pair of glasses that leaves our workshop, and it’s wonderful to know that effort came through in your experience.

Thank you for your support.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great service

Great service. Good choice of frames and good quality. Speedy delivery. Presented well with cleaning solution, case and tool for adjustment.

5 June 2026
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Reply from Specscart.

It’s wonderful to hear so many aspects of the experience stood out for you. We work hard to offer frames people genuinely enjoy wearing, while making sure the quality and service match that choice every step of the way.

I’m also pleased the presentation made a good impression. The case, cleaning solution, and adjustment tool are small touches, but we believe they help make the experience feel complete from the moment your glasses arrive.

Thank you for your kind feedback and support.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

My favourite sunglasses are like new

It was really easy to send off my favourite pair of sunglasses to have prescription lenses added. They have been rejuvenated, and all for less than half the cost of a new pair of sunnies. Specscart tightened the arms and clearly gave them a good clean. They're like brand new, and now I can wear them for driving. Wouldn't hesitate to use them again!

12 June 2026
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Reply from Specscart.

There’s something especially satisfying about helping customers keep wearing a favourite pair of sunglasses rather than replacing them. Giving much-loved frames a new lease of life is exactly why our reglazing service exists.

I’m delighted to hear they came back feeling refreshed and ready for many more years of use. The fact that they now work perfectly for driving, while costing significantly less than replacing them, makes it even more rewarding.

We always try to treat every frame with the same care we’d want for our own, so it’s lovely to know the attention to detail stood out.

Thank you for your trust and recommendation.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great product, great service, great value

Ordering was easy and despite missing the 4pm deadline my glasses were dispatched by about 11:30 the next day. Royal Mail got them to me within 24 hours. I am very impressed with the quality of the frames and the coatings on the "fully loaded" lenses do a great job of controlling glare. I can thoroughly recommend both the product and the service.

10 June 2026
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Reply from Specscart.

It’s wonderful to hear that both the service and the glasses exceeded expectations. We work incredibly hard to deliver orders quickly, but never at the expense of quality, so knowing you received your glasses so promptly and were impressed with the finished product means a lot.

I’m especially pleased the lens coatings stood out. A great pair of glasses should make everyday life more comfortable, and reducing glare effectively is one of those details that can make a real difference.

Thank you for your recommendation and for taking the time to share such thoughtful feedback.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Amazing experience at Specscart…

Amazing experience at Specscart Walkden. My Dad has vascular dementia and had broken his glasses. His only hobby is to read and unfortunately, he broke his reading glasses and his usual optician had a 3-4 week turnaround. I visited Specscart and a gentleman called Paul was the the most accommodating and pleasant man I have ever come across. He understood the urgency for Dad to have new glasses, went above and beyond to do everything he could to help the situation and said he would mark as urgent, but could take a week. This was totally acceptable, but I was totally shocked when they rang to say they were ready to collect after 24 hours. The most amazing customer service, this store goes totally above and beyond and I highly recommend this opticians to everyone. Paul you are an absolute star and a credit to your profession

12 June 2026
Unprompted review
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Reply from Specscart.

Reading this was genuinely moving. Glasses are never just glasses when they help someone stay connected to the things they love, and it’s easy to understand why getting your dad back to reading as quickly as possible was so important.

What makes me especially proud is hearing how Paul approached the situation. Empathy, understanding, and a willingness to do everything possible to help are qualities we value enormously, and it sounds like he embodied all of them. I’ll make sure your kind words are passed on to him personally.

The fact that the team was able to turn things around so quickly and help your dad get back to enjoying his favourite pastime is exactly the sort of difference we hope to make in people’s lives.

Thank you for taking the time to share such a heartfelt review and for recommending our Walkden store so warmly.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Specscart is great

Specscart is great. I have traditionally spent hundreds of pounds on designer reading glasses at Boots Opticians. It is a racket! My new specs from Specscart cost a fraction of the price and look great. The ordering process is really simple and the glasses arrived the next day.

6 June 2026
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Reply from Specscart.

Reviews like this are exactly why we started Specscart. For too long, many people have felt they had to choose between paying a premium price or compromising on quality, and we’ve always believed there should be a better option.

It’s wonderful to hear you found glasses you love without the eye-watering price tag, and that the whole process felt simple and hassle-free from start to finish. Getting them to you the very next day is the icing on the cake.

Thank you for your trust and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 1 out of 5 stars

If I could give zero stars I would!!

If I could give zero stars I would!!! I trusted them with 2 pairs of our expensive frames and ordered lenses online. I dropped my lenses off in store and stressed to them that the prescriptions in both needed to be right and we ran through the figures! They have arrived with the incorrect prescription! Not only is the incorrect prescription in both pairs of glasses but they have also put the wrong prescription on the lens card with all the details! Shows you receive an incompetent service and this is why they offer low prices! Do not use!!! Better spending a little more and getting your lenses done correctly!!!
—-/
UPDATE -

Since their response on trust pilot they had NOT attempted to contact me and were waiting a response. In fact they only responded to my email once my trust pilot post was shared. I have provided the photos of the INCORRECT prescription cards along with what SHOULD have been put in the lenses (opticians provided prescription) they have gone as far as telling us “before we jump to any conclusions”…. There’s no jumping to conclusions going on the glasses are blurred when on and the prescription card is completely different to the prescription uploaded… they’ve asked us to tell them what issues we are facing when wearing the glasses… I mean they only had to be on my face a couple of seconds to figure out they are completely wrong which is why I checked the card! DO NOT BUY FROM HERE! We even went into store once we ordered online just to ensure it would all be correct and it STILL WAS WRONG.

Requested a refund and will update you accordingly on how their customer service team operates but in the meantime I have nothing good to say about this place and who knows if they will even resolve it so please BE CAREFUL AND WARY

10 June 2026
Unprompted review
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Reply from Specscart.

Thank you for sharing your feedback. We’re really sorry to hear about your experience.

We take prescription accuracy and reglazing orders very seriously, so we’d really like to look into this properly. We have requested more information from you through Trustpilot so we can locate your order and investigate what has happened, but unfortunately, we haven’t received the details yet.

Once we have your order information, we’ll be able to review the prescription provided, the lenses supplied, and the lens card details so we can understand the issue and help put this right.

Please respond to our Trustpilot information request or contact us directly with your order details, and our team will look into this as a priority.

Best Wishes,
Team Specscart

Rated 5 out of 5 stars

Great specs, great service and great price.

Bought two pairs (different frames) for the price of one pair from a high street optician. Both delivered to the door in less time than the high street offered.
Super service from Specscart.

4 June 2026
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Reply from Specscart.

One of the things we care most about is giving customers real value without compromising on quality or service, so it’s fantastic to hear that stood out so clearly for you.

Being able to choose two pairs and still spend less than you expected, while receiving them faster than the alternative, is exactly the kind of experience we strive to create. It’s even better knowing both the product and service lived up to expectations.

Thank you for your support and for taking the time to share your experience.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Fantastic service and great value for…

Fantastic service and great value for money. Why would anyone buy glasses from the high street when Specscart are so good? These are my second pair from Specscart and they are my first choice every time now! Thanks guys.

11 June 2026
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Reply from Specscart.

There’s something especially meaningful about hearing from someone who has come back for a second pair and made us their first choice. That kind of trust is never taken for granted.

From day one, our goal has been to offer an alternative to the traditional eyewear experience — combining quality, value, and service in a way that makes people wonder why they ever paid more elsewhere. Knowing that came through so clearly in your experience is incredibly rewarding for the whole team.

Thank you for your continued support and loyalty. It genuinely means a lot to us.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Fab item

Fab item
Delivery very prompt
Customer service on point

4 June 2026
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Reply from Specscart.

Short and sweet, but it means a great deal to us. We work hard to make sure every part of the experience feels smooth, from the moment an order is placed right through to delivery and any support needed along the way.

Thank you for your kind words and for choosing Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Top quality frames and excellent service

I have been buying my glasses and sunglasses from Specscart for a few years now and feel it’s about time I left a review as they have always had a stunning variety of frames, I have received many compliments, and I have always had an extremely efficient and excellent service from them.

11 June 2026
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Reply from Specscart.

Reviews from long-standing customers are always particularly special because they reflect years of trust rather than a single experience.

It’s wonderful to hear that our frame collection has continued to help you find styles you enjoy wearing and that the service has remained consistently reliable over the years. We work hard to keep offering something a little different, so knowing your glasses have attracted plenty of compliments is lovely to hear too.

Thank you for your loyalty and for taking the time to leave a review after all these years. It genuinely means a great deal to the whole team.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Great glasses

Great glasses, good service and appropriate communication.

11 June 2026
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Reply from Specscart.

There’s something very satisfying about hearing that all the essentials were exactly right. We believe great glasses are only part of the experience — clear communication and dependable service matter just as much.

Thank you for taking the time to share your feedback and for choosing Specscart.

We look forward to serving you soon.
Team Specscart

Rated 5 out of 5 stars

Impressed

Perfect really, great service from start to finish

3 May 2026
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Reply from Specscart.

There’s no higher praise than hearing everything felt right from beginning to end. We put a huge amount of care into every stage of the journey, so knowing the service was seamless throughout is incredibly rewarding for the whole team.

Thank you for your kind words and for placing your trust in Specscart.

We look forward to serving you soon.
Team Specscart

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