specprecision.com Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, often describing them as excellent and top-notch, with many noting their impressive build and functionality. People also frequently highlight the exceptional customer service, praising the team's responsiveness, helpfulness, and willingness to resolve issues. However, some customers also noted issues with delivery, with some experiencing long shipping times, especially for international orders, and occasional problems with lost or damaged packages. A few other people also felt that the quality of some products had declined over time or that certain items did not meet their expectations regarding accuracy or functionality.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality and excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent build and top-notch... See more

Delivery service

People report ambiguous experiences with delivery services. While many customers praise fast shipping times,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers report easy ordering... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

While they are a legit company with decent customer support and service, they are just resellers of taobao or chinese made red dots. They also put up fake reviews in their websites which is abit... See more

Rated 4 out of 5 stars

Excellent AR folding adapters for the price. I wished it had tension adjustment so that the folder hinge wouldn't likely fly back and forth. However, nothing a drop or two of blue loctite can't fix. N... See more

Rated 4 out of 5 stars

The company responded great when I asked for help regarding an issue that I had. Great customer service. But the issue could have been avoided if the website had the feature that it stated it had, b... See more

Rated 5 out of 5 stars

I am long time buyer from specprecision.com and they always deliver and I have not seen any other business who provide such aftersale service if there is some problem with the product with any questio... See more


Company details

  1. Airsoft Supply Store
  2. Telescope Store

Written by the company

We are crazy tactical fans. dedicated to make,retail,wholesale nice tactical gears,we take products quality as top priority, always evolved. IN TACTCAL WE ENJOY .


Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

5-star
4-star
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1-star

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding Customer Service!

I have ordered severel Times at this Shop - in there Website and on AliExpress and have to say: the customer Service ist exquisite.
Just the notification about some of the items Not being in Stock could bei better.
But when you need Scope and Mounts for Airsoft, IT IS your was to Go!

Love you <3

4 December 2025
Rated 1 out of 5 stars

Everything has gone wrong from start to…

Everything has gone wrong from start to finish. I ordered this on December 4th and today is February 1st and I still have not received the item. I have sent an email everyday for the last month and a half and I'm still nowhere closer to getting the item

4 December 2025
Rated 5 out of 5 stars

The product is great

The product is great, a nice color and it looks really good, much better than the old HW. It takes a little while to arrive, don't worry.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

First time experience

First time buying from Specprecision, everything went as expected superb quality products well priced, good shipping time, with a responsive and nice customer support.

Will buy from them again.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

(caution) I bought this light 6 months ago it was…

I bought this light 6 months ago it was great quality..now they have switched manufacturers to the cheapest thing you've ever seen does not function....customer doesn't respond to emails if you have problem with product only for tracking information...I wouldn't purchase SPec is not the same anymore

4 November 2025
Rated 5 out of 5 stars

good acog clones

bought an acog clone from them and it looks and works pretty good the quality is excellent

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Quality optics, holds zero as expected for a good price. Customer service and amazing, I personally highly recommend.

6 September 2025
Rated 5 out of 5 stars

Amazing products unbelievable

Excellent products, one of the best I’ve ever seen nightforce it is the real thing night forces made in the USA, but they don’t tell you the glass is made in China/Japan. They make the best class for Optics. This is a top notch company if anybody has doubts have no fear this company is legit. This is coming from a gunsmith zero issues holding 0 on a 556/762 problem solved guys.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

There was an issue with one of my…

There was an issue with one of my orders. Specprecision stood behind their customer and shipped me out the correct parts without requesting me to return the incorrect ones sent to me. I truly appreciate their customer support.

4 September 2025
Rated 1 out of 5 stars

I made an order from your site

I made an order from your site, was asked to send an email describing the damaged goods, still no reply and it has been months. I understand that you have scammers but I was willing to work woth you all the way.

5 September 2025

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