SpatialOnline Reviews 

651
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional value, mentioning great bargain deals, highly competitive prices that beat other retailers, and a very straightforward online ordering process. Reviewers often share how delighted they are with the exceptionally fast delivery times, professional drivers, and helpful communication maintained from dispatch to arrival. Some reviewers were not happy with frustrating delivery delays, restrictive schedule options, or poor tracking updates from courier services. A few people also noted encountering unexpected product problems, such as receiving items with minor defects or dealing with outdated operating systems.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping times,... See more

Product

Customers had positive experiences with product availability and pricing, noting that items like TVs and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates that are significantly... See more

Service

People report positive experiences with service, highlighting very efficient deliveries and good... See more

Order

Users describe positive interactions with order, highlighting a simple online process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That e... See more

Rated 5 out of 5 stars

You will find it difficult to buy this old model C2 Miele Vacuum Hover else where at this price of £209 including next day free delivery. The Old model has a better build than the new models which is... See more

Rated 5 out of 5 stars

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke t... See more


Company details

  1. TV store
  2. also in
  3. Audio Visual Equipment Supplier
  4. Electronics Store
  5. Hi-fi shop
  6. Home Audio Store
  7. Home Theater Store

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(651)

244 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Easy website & check out etc, discount codes v obvious, great price, delivery was super quick with tracking & updates! Item was great too, exactly as ordered! Would definitely recommend!

10 April 2026
Rated 5 out of 5 stars

Great service and price

Our Miele vacuum arrived as expected on time. Good comms via email so that we knew when it was going to be delivered. I was able to update our delivery date as we were not going to be home when it was originally going to arrive. Would happily order from them again.

7 April 2026
Rated 5 out of 5 stars

Competitive price

Competitive price, in stock and received item before 8:00 am the following day, ordered early afternoon, have bought before and received the same high quality service, what more could you ask for, excellent will use again

8 April 2026
Rated 4 out of 5 stars

Great service with one problem

Ordering was easy. Delivery timescale was fast. However, getting the delivery was not so easy. The package had to be delivered to my house and signed for. As I am out a lot this was a problem Delivery to the DPD pick-up point round the corner from me would have been great but was not available.
The equipment when it arrived is excellent.

7 April 2026
Rated 5 out of 5 stars

Spatial Northwich

Spatial Northwich. Extremely helpful and informative. I did not realise my TV was under guarantee (having bought it from them). I was expecting to have to buy a new TV but was told it was therefore, doing out of a sale. I would highly recommend this company

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Samsung S95f 65inch

Quick response from online chat, quick shipping and delivery.
TV delivered with no issue. Was given a 3 hour time slot the night before delivery and a call when driver was 30 minutes away. No complaints or issues, would use company again

13 March 2026
Rated 5 out of 5 stars

I purchased the arête 2 dehumidifier…

I purchased the arête 2 dehumidifier for energy efficiency and low noise control and to remove moisture from my bedrooms lm very impressed and would recommended but it’s too early to say how much more energy l have used as only had for a couple of days delivery was fast and the price is great value at £179

18 March 2026
Rated 5 out of 5 stars

Great headphones

Great headphones, great price, and fantastic delivery — they arrived within 24 hours, which I was really impressed with. For someone who sits in cans all day, these are a great little pair of headphones. I’ll definitely be coming back for more.

The only small bit of feedback I’d give is that the chat support wasn’t particularly friendly. With just a little improvement there, this would be an absolutely outstanding company.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! - I ordered an amplifier online and then changed my mind and wanted a demo - they cancelled my order & refunded. I visited Northwich store and received great service and listened to the unit I was interested in as well as being offered other options too.
Would definitely recommend

9 March 2026

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