Spas.ie Reviews 

35
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Zuzanna from spas.ie was extremely helpful and kind when I needed help with my voucher. She was so prompt in replying to my query and even contacted my selected spa to make sure that there would be no... See more

Rated 5 out of 5 stars

I dealt with Zuzanna and Juan who were so helpful, accommodating and responsive. Emailed them last night and requested a callback, had 2 missed calls first thing and an email back re my query. They re... See more

Company replied

Rated 4 out of 5 stars

Takes all the hassle out of trying to source a gift.Voucher can be printed or posted . Was delighted to get an email letting me know voucher had been posted.

Rated 5 out of 5 stars

I was having difficulty with my computer when trying to put through a payment for a gift voucher and I rang the number given. Got through to Juan and he couldn't have been more helpful. Went out of hi... See more

Company details

  1. Beauty & Well-being

Written by the company

Discover the best spas, spa breaks and spa deals in Ireland. Spas.ie Gift Vouchers are the perfect gift for someone special.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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No recent history of asking for reviews

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4.7

All reviews

(35)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zuzanna from spas.ie was extremely…

Zuzanna from spas.ie was extremely helpful and kind when I needed help with my voucher. She was so prompt in replying to my query and even contacted my selected spa to make sure that there would be no issues. 5* customer service. Thank you.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Experience

I dealt with Zuzanna and Juan who were so helpful, accommodating and responsive. Emailed them last night and requested a callback, had 2 missed calls first thing and an email back re my query. They resolved my query asap and couldn’t have been more helpful. Phoned back this evening, go Juan and he could take over the query. He phoned the spa I’d booked with to sort everything and sent me a follow up email after confirming. Would highly recommend spas.ie and will be purchasing again. Thanks a mill Sarah

3 June 2026
Unprompted review
Spas.ie logo

Reply from Spas.ie

Glad we could help

Rated 5 out of 5 stars

Excellent service

Would highly recommend , I have bought a few gift cards and my friends were delighted . The new paper gift card was disappointing. The plastic one was more presentable.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had an issue and Zuzanna was incredible. The customer service I experienced was super quick and they were so friendly !
Best customer service I have experienced in a long time.
Highly recommend as you know you can depend on them to resolve your issues.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I emailed support about a voucher that was expiring, Zuzanna was incredibly helpful and accommodating, and I'm very grateful. I highly recommend spas.ie.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was having difficulty with my computer when trying to put through a payment for a gift voucher and I rang the number given. Got through to Juan and he couldn't have been more helpful. Went out of his way to get me sorted and took details of the problem for resolution. Great customer service and didn't make me feel foolish at all!!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I was gifted a voucher recently and it was thrown out with the rest of the gift wrapping. I thought I would chance my arm and emailed customer service to see if they could help. Juan Cullen got on to me first thing the next morning and sorted the whole thing out in no time. I am truly grateful for his help and will enjoy using my voucher very soon.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I bought a gift voucher for my niece and because I was rushing typing the message. I didn't just have one typo, I had a few. I thought, maybe it's worth asking Customer Service if it could be changed. Lucky for me, someone called Juan replied, was so polite in his messages and make the corrections really quickly. Excellent customer service. Thank you Juan.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service from Juan Cullen

My interaction with Juan Cullen was nothing short of amazing. He answered my queries and sorted out my issue within an hour and was back to me with solution. I would highly rate dealing with Juan and spas.ie. Thank you so much Juan for giving excellent customer service and satisfaction

3 December 2024
Unprompted review
Spas.ie logo

Reply from Spas.ie

Thanks for the kind comments Catherine. I'm glad we got it sorted for you.

Rated 5 out of 5 stars

Amazing Customer Care

The person I dealt with, Juan, couldn't have been more helpful or lovely to deal with. Incredible customer service! Would absolutely purchase another gift card in the future.

13 December 2023
Unprompted review
Spas.ie logo

Reply from Spas.ie

Glad we could help you with your order :)

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