Since the first contact Sparrow team acted in highly professional manner. They provided me with listing to choose what I want and updated me frequently about room status from my wish list. Contact wit... See more
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See what reviewers are saying
Sparrow Team from Karine, Oren and Emily have been focused, capable and efficient in ensuring that all parties were be having fulfilling arrangement. Sparrow as a platform I thought has good market r... See more
I didn't have much expectations at first, when a real estate agent friend share this new startup with me. But I'm thorough impress with Sparrow and their staff team's tentative support for me. th... See more
This last transaction went more smoothly; its a nice way to find people for the room. I've referred several others to use this platform as well. The people at Sparrow are great at making suggestions b... See more
Company replied
Company details
Written by the company
Sparrow is a purpose-driven homesharing platform and community that makes it easy, safe, and enjoyable to share space. Our vision is a world where people live better together. We're on a mission to create exceptional shared living experiences.
Contact info
68 Claremont St. , M6J 2M5, Toronto , Canada
- +16475787666
- hello@sparrowshare.com
- sparrowshare.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I would like to thank Russel for…
I would like to thank Russel for finding suitable renters for our room. Thank you for your help sparrow.
Excellent customer service
Sparrow especially Russel was very quick to respond to all of my inquiries, nice, and helpful throughout the process of me finding a safe and secured home while having my preference in mind. Thank you so much!
Very helpful and honest staff
Professional service but a bit expensive!
Everything was decent apart from Sparrow's commission which is slightly on the higher side and have a fixed structure. They do the background check and credit check of the applicant which is very much necessary. There wasn't any promo for new users/first time users like other apps/start-ups. Although, Cason was kind and tried his best by talking to his manager and the fact that I was using their service for only 2 months they didn't do anything. They could have easily provided some sort of concession in the commission they charge for 2-3month period. Would have much appreciated. No extraordinary service experience. Still a lot of scope to improve and reach the 4 & 5 start rating.

Reply from Sparrow
Not bad
They are working hard to look for the tenants. I think the person is working on it need more experience. Maybe she/he is very busy to handle many cases.
Very simple to use and was very…
Very simple to use and was very successful in finding me a place to live
It was the first time using an agency…
It was the first time using an agency vs advertising myself and it took a lot of the pressure off looking.
Thank you for helping me find 2…
Thank you for helping me find 2 housemates for my two spare bedrooms. Without your expert guidance, profile matching, and background checking I could never trust a stranger to live and share my house.
Very good customer service… my agent…
Very good customer service… my agent was kind understanding and very polite he answered all my concerns and helped me walk through the process. If I called him and at the time he was not available he would return my call immediately!! He is a great asset to your company!!!
Communication with Cason and Oren have…
Communication with Cason and Oren have been great. They were very professional and did a great job in making sure all was done well.
Sparrow is awesome
Sparrow is awesome, I found a room in an hour, then arranged all the necessary documents in one day, everything was so quickly, I got the replies from managers even on Christmas Day.
I am very pleased with the outcome this…
I am very pleased with the outcome this time I feel the match is really a fine one I don't feel anxious this time I appreciate that my situation was taken seriously and am most grateful!

Reply from Sparrow
Thank you Sparrow
At first I was hesitant for the reason that I only saw their ad on Facebook, until I saw one of their members being interviewed in CNN, I took a leap of faith and registered with them. Everyone was very accommodating and professional, I didn’t have any issues reaching them. I thought it would take months for me to have a tenant but in a matter of 2 days they found a match for me. I am thankful that I found Sparrow. Special thanks to Cason, Karine and Oren. You guys are the best!
Professional, Friendly Team
Professional, friendly service. The Team works closely with you to determine the best Tenant/Host match. I was very particular on my requirements and extremely pleased with the final Host selection, which met all of my requirements. My special thanks to Cason and Oren.
My housemate, my match!!!
My housemate, my match!!!
It was a pleasure working with Sparrow. They have done a great job in finding our housemate match.
Sparrow is very reliable and handles any concerns with expertise and professionalism.
I currently have a housemate and because it was a perfect match, we live in one roof harmoniously.
I definitely recommend Sparrow to everyone…
Thank you…
sparrows is very reliable in giving…
sparrows is very reliable in giving clients accdg to your needs and updates in viewing are so good and i can recommend to my friends relatives who had spaces on their house to share.
well done
I really liked the communication and…
I really liked the communication and approach to my question. I'm grateful for the help)
Highly recommend
Oren invited me to a video meeting to walk me through all the benefits Sparrow has to offer. This gave me a chance to explain what we were looking for and immediately Oren drafted solution tailored to our needs. Excellent communication and prompt service. Will definitely use again and recommend.
Tentative & Hardworking & Supportive - Yes, do it.
I didn't have much expectations at first, when a real estate agent friend share this new startup with me. But I'm thorough impress with Sparrow and their staff team's tentative support for me.
they were able to found a good roommate match for me within 2 weeks, and were super responsive and helpful the whole time.
10/10 I would recommend and use their service again.
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