While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the delivery service is remarkably fast and reliable, allowing orders to arrive safely, promptly, and in great condition. Many people appreciate finding the exact replacement parts they need quickly, saving both valuable time and money compared to purchasing entirely brand new equipment. However, some customers also noted receiving the incorrect components or items that unexpectedly arrived in a damaged, dirty condition. Others experienced frustrating delivery delays, poor tracking communication, or received used and reconditioned parts without clear prior notice on the website.

What people talk about most

Product

Clients share ambiguous opinions on product, as some consumers found items like filters and lawnmower parts... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived very... See more

Quality

Reviewers mention mixed feedback about quality, with several consumers receiving damaged, dirty, used, or... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be... See more


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Welcome to our sustainable e-commerce platform, where we bring together the perfect blend of commerce and environmental consciousness. At our store, we have been specialized in offering a wide selection of reclaimed spare parts for over 40 years, with an aim to promote a more sustainable and circular economy.


Contact info

3.8

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(91)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Terrible customer service!!! Check what your buying

Terrible customer service!
Make sure you check your parts as its only inthe small print that some aren't even new! I thought i bought a new battery for a mower at £79.99!! Only then after very little use just over 3 months does it decide to stop working so i politely enquired about warranty and im informed extremely minimally that its 30 day!! I thought this was a new part, I would expect better customer service than that. £79.99 for 3 months!! But apparently they dont care. Its all about initial sales. If they had taken care of me, or even been apologetic about policies in might have bought from them again. Now, never!! Look carefully at what you buy from here..
Thanks for nothing!!!!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, great company! Saved me a fortune, products arrived so quickly, like 2 days and was here which was fab. Products are genuine which I loved, clean and in perfect condition! Will definitely be using often and would recommend highly!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a strimmer handle

Ordered a strimmer handle, wrong one sent, messaged them to inform them, they asked if I want a refund or replacement, went for replacement, mistakes happen, got a message saying they were waiting for stock to arrive, I said not an issue let me know when it arrives, couple of days after a whole strimmer arrived minus battery & charger which wasnt an issue, considering i only want a handle i think they went above and beyond, great customer service, not many company's put customers first. I would recommend Sparesmad in heart beat.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a blade for law mover

Ordered a blade for law mover, delivered old and dented, not good for use at all. When contacted then answer came out that they sell refurbished items. I requested refund as I am not able to sharpen this blade and I can’t use it, and they just ignored my emails or phone calls. Very disappointed, never use them again.

18 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look