Joke of a company. Ordered a battery never received it or a refund. Ryan Burton should not be in business as he clearly is not trustworthy. AVOID THIS COMPANY AT ALL COSTS
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See what reviewers are saying
Ordered on the 19th, received my item on the 25th. A fair bit cheaper than other sellers so while delivery could be a bit quicker I can't complain at all. I was very sceptical given the experience... See more
UPDATE - After 4 weeks of no comms, the item I ordered turned up today! Still a pretty poor experience but maybe not all that bad after all ;) Original review - PLEASE HEED THE NEGATIVE REVIEWS, I... See more
Had the pleasure of speaking to Ryan who told me what part I needed for my hoover and the estimated delivery time. It has now arrived and they are true to the word when they say they are authentic a... See more
Company details
Written by the company
Spares
Contact info
22 Tang Street, WV2 4RT, Wolverhampton, United Kingdom
- contact@trendydirect.co.uk
- spareshub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
I received the wrong part.
I received the wrong part.
I have returned this now for the correct part.
Thanks for all the help.
Was told it was going to arrive last…
Was told it was going to arrive last week, just delivered. Thanks.
Told me what part I needed and now have…
Told me what part I needed and now have a working vacuum again
This is a scam website
This is a scam website. Placed an order for dyson part and has still not arrived. Phone number rings out and no replies to e-mails. AVOID AT ALL COSTS

Reply from TRENDY DIRECT
Thanks for the great service when…
Thanks for the great service when buying a spare part

Reply from TRENDY DIRECT
Part arrived swiftly but not…
Part arrived swiftly but not compatible…… this company is uncontactable. 6 emails no answer to calls. Been going on for over a week Will now contact paypal to resolve.

Reply from TRENDY DIRECT
Be careful and don’t expect great service
Be careful, service and communication could be much better and I initially thought I lost my money, but then…
Company send the article in good order after 3-4 weeks, initially I received no reply on phone calls or email.

Reply from TRENDY DIRECT
Don’t go near this company
Completely agree with Lucy and the others. !! Already contacted my bank. Avoid avoid avoid

Reply from TRENDY DIRECT
Fraudulent company DO NOT USE
Fraudulent company DO NOT USE
waited 4 weeks for my order and the contact details are not in use.
WEBSITE SHOULD BE SHUT DOWN and the positive reviews on here are fake as they have no customer service or products at all!!! Check out their Instagram page!!!! 1 post says it all

Reply from TRENDY DIRECT
Lawnmower batter
I placed a order for a gtech lawnmower battery £100 to be delivered 5/10 day delivery 9th March I’ve emailed four times no reply rung them twice not answering want my money back

Reply from TRENDY DIRECT
Wish I found you guys earlier
Wish I found you guys earlier, great for replacement parts. A+

Reply from TRENDY DIRECT
Excellent service thanks for the part…
Excellent service thanks for the part on time worked perfectly

Reply from TRENDY DIRECT
Late delivery
Was supposed to arrive a few days ago
It has now arrived, sadly i ordered the wrong part though

Reply from TRENDY DIRECT
The part arrived a little later than I…
The part arrived a little later than I anticipated but it was worth the wait…

Reply from TRENDY DIRECT
Really impressed with the service…
Really impressed with the service received shopping at SparesHub. I have received the part I required in a matter of days.

Reply from TRENDY DIRECT
Was told that I needed a battery when…
Was told that I needed a battery when it was the charger that was the issue. Returned this for a full refund.

Reply from TRENDY DIRECT
Spoke to their team and told them the…
Spoke to their team and told them the issue I was having, they recommended the part and my hoover is working perfect again

Reply from TRENDY DIRECT
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