The Spamhaus Project Reviews 123

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

spamhaus makes many allegations and will not provide evidence why the domain is blocked. they can not receive evidence in replys to them because they do not allow attachments. it is strictly "guil... See more

Rated 1 out of 5 stars

I cannot be more disgruntled by Spamhaus. They have Policy Blacklist that list IP based on entire subnets and only the provider can ask for delisting. I just got a new IP passing from copper to fiber... See more

Rated 1 out of 5 stars

It is impossible to get an IP delisted via ticket. When a ticket is opened, the SpamHaus team closes it with the justification that “there is already another ticket in progress.” The team seems more f... See more

Rated 2 out of 5 stars

I receive dozens of SPAM/PHISHING emails a day from a particular group of companies wanting me to 'subscribe' to their financial services. I've never heard of any of these companies or so called exper... See more

Company details

  1. Software Company
  2. Computer Security Service
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Vendor
  6. Web Hosting Company

Information provided by various external sources

Spamhaus is the world leader in supplying realtime highly accurate threat intelligence to the Internet's major networks.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

123 reviews

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Rated 1 out of 5 stars

Spamhaus should change the strategy on how to answer to incoming complaints

Spamhaus is total garbage. They are not able to answer without using copy-pasted mails. And if you reply, you get no answer at all.

And what they will tell you is to build a good reputation for your domain. And normally your domain is already suspended. Spamhaus forces the providers to do so.

By the way, you can NOT even use freemail providers to contact them. Their recommendation is to use the domain's mailboxes to get in touch with them. But at the same time they are messaging all providers about incoming abuses and forcing them to suspend the domains. That way you can NOT use your domain for mails. Does this make sense? Not at all.

Way to bypass the freemail thing? Just search a small freemail provider that they don't have on their 'blacklist'.

And their site and services do not comply with the GDRP from 25/05/2018. How can this site even exist? Anyone should sue this service that is actually destroying some small- & mid-sized businesses.

15 September 2019
Unprompted review
Rated 1 out of 5 stars

Should be investigated for corruption

Should be investigated for corruption. We bought 2 brand new domains, checked with Securi and not listed in Spamhaus. Launched the websites and without sending a single email, both domains got listed into the Spamhaus database. All we did was make a Tweet! This is corruption beyond belief! Spamhaus are protecting the big boys such as Facebook and Twitter and destroying the small starter business. Please someone investigate them or shut them down!

27 August 2019
Unprompted review
Rated 1 out of 5 stars

Bullies who should be investigated and regulated

Spamhaus has blacklisted my company's opt-out pages repeatedly and with no reason, and thus made it impossible to remain legally compliant in the marketing space. They should be shut down and arrested for making the marketing space dangerous and confusing for consumers. They have no oversight and are taking advantage of that to bully honest companies

3 May 2019
Unprompted review
Rated 1 out of 5 stars

Spamhaus does not appear to be a legitimate organization

My website was blacklisted by SpamHaus without cause. I contacted them repeatedly for months asking for explanation and never received a reply. They act arbitrarily and hide offshore to prevent US-based attorneys from filing litigation. I've also checked with the BBB who said Spamhaus is not a member and that they've received many complaints about them. Given the large number of complaints against them and their lack of transparency and unwillingness to cooperate with US authorities, I suspect this is not a legitimate organization.

20 August 2018
Unprompted review
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