Spaintransport Reviews 

I arranged my goods to be delivered to their depot in London before I read the reviews, so I was a bit concern, They told me the goods were leaving England on Friday and delivered the weekend after, and that's exactly what happend, nothing missing or broken. On top of that the price was very good.

Following my first review, the company contacted me and offered what they described as a solution. I was informed that the amount I had paid would be refunded by deducting it from Lucas's salary at the end of April.
Yes, you read that correctly …

They requested my bank details and guaranteed that the transfer would arrive no later than mid-May, explaining that all payments are processed from the USA.
Well, here we are more than six weeks later, and the money has still not arrived.

Their only explanation is that there is supposedly an issue with my IBAN. However, they have failed to provide any proof that a transfer was ever initiated or that any payment was rejected by the bank. No transfer receipt, no confirmation, no evidence whatsoever.

What is even more frustrating is that they have stopped responding. My emails have gone unanswered for weeks.
The customer service provided by Leandro and Enrique Garcia has been extremely disappointing. Broken promises, a complete lack of transparency, and no genuine effort to resolve a problem that should never have existed in the first place.

Four months later, I am still waiting to recover my money for an international moving service that was never carried out.
What began as a bad experience has turned into a continuous cycle of excuses, delays, and unfulfilled commitments.

Very good experience with Spain Transport. Good communication and parcels hanlde with care. I've already used their service twice. It will be a next time for sure!

Horrible experience!
I decided to trust them even though readong bad reviews...
It was a completely disaster....bad communication after I transferred the money. You can only communicate via whatsapp...they take days to reply...if you call them..there is a man (owner) that replies in a rude way as if he was making you a favor. Took so many days and my anxiety to have the boxes collected. Came 3 months late to Spain...3!! The worst thing was ALL BOXES...all of them came broken...even though I put everywhere "fragile" tag... it is embarrassing...not only gave me anxiety..also a lack of trust! I would pay 100 time more to hire a decent company that this joke of family bussiness...
the worst experience ever

I moved from the United Kingdom to Spain and it was within the agreed times, everything arrived whole. Then I made another move from Spain to the United Kingdom and it arrived the same day that I arrived in this country again. I recommend them.

Terrible company. Would not recommend using them. They don’t commit to the times they show in their website, they treat the boxes like garbage (a few broken items) and the “insurance” does not respond to cover the damage.

Worst company I’ve ever used for sending a parcel/furniture between Spain and England.

I paid for the service in May. The first collection attempt was at the end of July, without coordinating with me and while I was on holiday. All messages asking to agree on a collection time were ignored. Then there was no communication until the end of November, when they sent a WhatsApp message at 11 p.m. on a Friday saying they would collect the next day — less than 24 hours’ notice.

After that, it was months of poor communication, ghosting, and rude responses. The parcel was finally delivered at the end of January.

Very unprofessional experience. I wouldn’t recommend this company to anyone.

The worst experience ever! They cost as much as the big companies, they took a month to pick up the boxes… then after two months you ask them and they have the worst customer service ever… honestly it has been years since a company has made me feel so anxious!
Disgusted I am!

I was in contact with this company to organize a moving from UK to Spain. I asked some questions but they not answer clear or not answer. He always has a little excuse to tell me about that. For sure, I didn't contrat this enterprise.
One day, I received an answer in which one person tell me that they had had a traffic accident the last week and they usually had problems with the vans,...
This is not a serious company

I have used this company for more than 5 years. Since they have changed management all went downhill.
They took 2 weeks to collect my parcel (despite the collecting days advised). Then parcels arrived to UK 1 month later! And on top of everything, I live in a first floor and the driver told me I had to go and pick up the boxes from downstairs as they don't drop them by my door. Absolutely shocking!!

It's the worst company you can use for your moving. They are really unprofessional. My parcels were so late! It took them two full months to move them from the UK to Spain and they give you excuses and tell you lies all the time. My parcels were damaged and I missed some items from my boxes. I was so stressed bc I thought they lost all my stuff. Finally the parcels arrived but in a very poor condition. They of course, don't want to know anything from me and are ignoring all my messages and calls. They should be ashamed of their services.

I've used this company for about 3 years, and the customer service has gone below 0. My last experience was very stressful. It took them two months to collect my parcel, and another month to deliver it. The parcel arrived in a very sorry state, completely squashed. Countless of daily Whatsapp messages, only to be told that my parcel was en route. I was tempted to cancel the parcel collection, but I would have lost all the money paid as per their conditions (which by the way can only be accessed through their app and only when you put through a collection request!).

Do not trust them , I'm waiting for my money back from 7 of May and only getting gaslighted by their poor customer support . First i have been told that money will be refunded between 27 may -5 june , i recieved nothing and now waiting another week and nothing . Its a service make moving full of worries and they dont even help with customs declaration , price is ourageus for the service they provide . TOTAL SCAM DO NOT USE THEM OR PAY ANY MONEY ! BE WARNED !

Company to avoid.Its not serious about dates. 0 communications. They make the moving experience a horrible, stress-filled experience. I refused their services when they always told me “next week” but they never showed up. More than 1 month waiting for my boxes to be picked up. I give them 1 because I can't give 0!!

I am not sure why I even bother about writing a review as they are faster deleting any negative review than delivering items. First of all, they are misleading on the delivery times. They state on their website 8-12 days, but actually is more like +40. The customer service doesn’t exists, so you have no a clue what is going on with your shipment. If finally the CEO decide so, you may have a call where you are blamed for the delay. You and customs are the ones to blame. Don’t expect any explanation or even an apology. Just rudeness and promises. If you want your goods back, go to Facebook and write your experience. Also, their “system” only allow them to let you know about the pick up or the delivery the day before. It may be a Sunday at 10:00 PM or a Wednesday at 2:30 AM. Because they can’t get themselves organised in advance, you need to have your belongings packed for a good two months, just in case their “system” decide to show you on their route. A joke. Simple disgusting people. A company to AVOID!!

My experience has been great. I needed to ship some boxes and a table back to Madrid before Christmas. I read wrongly the collection slot period meaning my flight was leaving before the end of the period. I called the company and Lucas came late at night (22.00) to collect my stuff. Also they delivered my stuff in Alcobendas on the 24th ready for Christmas. During the whole process the company was responsive to my messages and phone calls. You don't find this level of service very often. I fully reocomend the company.

This logistics company has been the most trustworthy and reliable since Brexit started. Shipping goods from Spain to UK (London) has never been that easy. I would definitely recommend, it is a small business and they always try to help and respond to your needs. Additionally their prices are very affordable which include all the customs and bureaucratic paperwork.