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Spa Motors (Mid Wales) Limited - Brecon Reviews 

247
TrustScore 5 out of 5

4.9

Unit 1, Brecon Enterprise Park, LD3 8BT Brecon, Wales, GB


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Rated 5 out of 5 stars

I wanted a Skoda Yeti and eventually tracked one down to Spa Motors in Brecon. I contacted the dealership and Joe arranged a test drive for us. After agreeing to purchase, he also organised the fittin... See more

Rated 5 out of 5 stars

I had a great experience buying my car from Joe at Spa Motors. The whole process was professional, straightforward and really easy from start to finish. Joe was knowledgeable, helpful and took the tim... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I can’t thank Callum Joe and team enough for their professionalism and amazing customer service and keeping me updated on each step of my purchase, I can’t reco... See more

Company replied

Rated 5 out of 5 stars

What ever you do, don’t go just to browse, I was only looking and the staff were so helpful that I ended up doing a deal that day. And the Spa Motors own warranty package really gives reassurance ove... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have three branches. One in Llandrindod Wells, LD15EB, one in Brecon LD3 8BT and one in Hereford HR4 0AP We can also offer MOT's and any other service work to all comers, not just sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info

  • Unit 1, Brecon Enterprise Park, LD3 8BT, Brecon, Wales, United Kingdom

  • 01874618474

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(247)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very happy with my experience of…

I am very happy with my experience of purchasing my vehicle from Spa motors. Many thanks to Lewis and Cameron who made the experience hassle free and as simple as possible. They ensured the van I was buying was sold in perfect condition and also at a very good price. I would definitely recommend to others and would be looking to purchase my next vehicle from spa motors in the future.

12 November 2022
Rated 1 out of 5 stars

Poor service from car salesman

very difficult to have proper communication with Cameron who was overseeing buying a vehicle from me, I had two quotes from him the lower one as he admitted was his fault as when he gave me a price for the car he had put the wrong mileage in, this then reduced the price by £200 pounds, i offered him photos of minor damage to car before price was agreed he didn't want them when the car was picked up today they reduced by a further £300 pounds due to damage to car, very disappointed with the poor communication, Cameron's words to me on Saturday "I am doing you a favour buying the car from you" i am sure the experience would have been different if i was buying a car and not selling one

31 October 2022
Unprompted review
Spa Motors (Mid Wales) Limited - Brecon logo

Reply from Spa Motors (Mid Wales) Limited - Brecon

Hi Jane,
We’re really sorry you are unhappy with the valuation on the vehicle.
As we discussed, valuations are always subject to final checks when we see the vehicle in person, and unfortunately on this occasion the damage on the vehicle was not as described prior to the inspection.
I genuinely felt as though I was helping you out Jane, not living locally yourself, arranging home collection is not a service we usually offer but we were happy to go the extra mile for you to make it more convenient & I’m sorry you don’t agree.
Best wishes,
Spa Motors

Rated 5 out of 5 stars

Used car purchase

Bought my new pick up from here. Good, clean vehicle with a full history, and they even added a couple of extras at no cost.

Staff were attentive and polite, Jake in particular was very helpful.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Spa Motors

Can’t praise all at Spa Motors enough. A great experience from the details provided on the website to the speed at which questions are answered (regardless of what that question is) and of course to the welcome on the day you pick up your car.

Always polite but with a great sense of humour.

Facilities at Brecon are just what you would want (cup of tea was good as well).

I would use Spa Motors again and recommend them to anyone looking for their next car. Cheers

10 September 2022
Rated 5 out of 5 stars

Service like no other - AMAZING!!

From the minute we spoke to the staff at Spa Motors to picking up our new car, all
I can say is that it was by far our best and easiest experience of purchasing a car, nothing was too much trouble and the boys went over and above to accommodate us as a family.
This included sorting out part exchange, finance and the retention and transfer of personal number plate!
Communication throughout the whole process was second to none, I was given regular updates throughout which made the whole process enjoyable and stress free.
We first visited with my 22 month old son, whereby Cameron offered us a test drive with no pressure and even advised us to try our car seat / pram etc in the car first so ensure it was suitable for all our needs as a family.
There is a lovely atmosphere and morale, fab showroom and outstanding selection of vehicles!
We cannot thank Cameron and all the staff at Spa Motors enough for all their help and support and can definitely recommend!!

31 August 2022
Rated 5 out of 5 stars

Great service

Great service. Start to finish, very well organised, from sales department to garage excellent. Purchased my Vw amarock practically over the phone. No red flags from start to finish. Even pet friendly after our long drive to pick the car up, Would definitely recommend.

17 August 2022
Rated 5 out of 5 stars

Fab team

5th vehicle we have now bought through spa motors and evey one has been a fab experience with no hassle. Great customer service. Always a pleasure to deal with the team. Well done to all involved especially Jake Herdman and Cameron Mills

1 July 2022
Rated 5 out of 5 stars

Super Helpful Staff

Super helpful staff, relaxed, knowledgeable and keen to assist. Very responsive on phone, email and text. The purchased vehicle was ready to collect in double quick time. Paperwork was easily sorted as staff are so experienced, full mechanical overview and MOT without any delay, car was super clean and everything was ready to go. A few (very) minor post purchase issues were rapidly resolved without any hesitation. This was particularly impressive. I am a satisfied customer and will return to Spa Motors for future vehicle purchases and for all future garage work requirements. Well done to a great team.

13 June 2022

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