Sovrana Parfums Reviews 5

Tried to purchase one of the last "patrizzia pepe eau de perfume". It is no longer available in shops. The site did not provide a shipping price to Holland so I asked by email.

The comment read : But I just remind you that, if you are not able to use the internet, avoid disturbing a shop in another country to just waste time, okay?
Instead of making up crazy things and being touchy, be more careful about what you do;
we are so tired of people like you !
I am online already 22 years. Don't treat me like a fool.
I did not make anything up. Is this your friendliest employee? Tired? Take a nap!

Purchased from them recently. Smooth transaction. Quick shipping. Wide offering with nice prices, too. Everything was just perfect.
Very happy. Will sure buy again. 👍👍

Order perfume (23.77 euro) and shipment is 38 Euro, but i order anyway. In message box write a remark about expensive shipping and give suggestion about alternative shipping, other companies.
In short time receive a message:

Good evening
first of all if you find us so "expensive" why did you place an order from us?
You live outside the European Community, and therefore the prices increase for shipments ...
You also buy without paying VAT and no tax, so you pay even less for the product
There is also a big discount on this product if you buy two pieces, but you didn't ...
And we also want to remind you that the cost of shipping is for an entire order, regardless of whether you buy 1 or 3 or 7 products
We don't like to receive messages like yours, they are unpleasant, and we also want to remind you that no one forces you to buy from us, and if you do, it means that it is convenient for you or that you are interested in the article that you cannot find anywhere else. part
Then we cancel your order and refund you the amount paid
Greetings

In end it is best how was end for me, since i will not shop where am not appreciated and welcomed like customer.
Be careful with this shop, reminds me on Seinfeld series - "no soup for you", probably customer should be humble and not ask too much, imagine if you have a problem with product and want to return .... i do not want to imagine that scenario...
Any way, pay attention folk for this shop.