South East Solar & Electrical Reviews 77

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional throughout the entire process, from initial contact to after-sales support. Many people highlight the excellent service, noting the efficiency and ease of their overall experience, including the smooth installation of products like solar panels and batteries. The customer service is frequently described as exceptional, with reviewers appreciating the clear communication and the team's willingness to answer questions and go the extra mile. However, some customers mentioned minor issues, such as having to chase for scaffolding installation dates or the scaffolding blocking a garage door. A few other people also felt that the separate scaffolding company caused slight inconvenience by leaving the scaffold up for an extended period after installation, which affected satellite dish reception and driveway access.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness,... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the entire process... See more

Product

Reviewers express high satisfaction with the products. Customers are pleased with installations like battery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Polite, helpful and professional throughout the job. We’re enjoying the benefits of solar power, and are glad to be doing the right thing. What we earn from the SEG scheme pays for charging our cars... See more

Company replied

Rated 5 out of 5 stars

Astonishingly good service: a proper one stop shop company. We had a battery an 11 panel array installed. Great back office support setting the job up, friendly and professional team on the day who ex... See more

Company replied

Rated 5 out of 5 stars

Our experience with South East Solar couldn't have been better. The installation of solar panels, battery and EV charger was a big project for us, also a step into the unknown as far as the technology... See more

Company replied

Rated 5 out of 5 stars

South East Solar & Electrical This company is exceptionally professional in every way. They are very friendly, helpful, courteous, and go out of they way to make sure the customer is happy. My contac... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Great service

Great service. All fitted within a day and fitters were so helpful in setting everything up. Always helpful when calling into the office for queries.

23 March 2026
Unprompted review
Rated 4 out of 5 stars

Mostly good, scaffolding company was awful though

I had a great experience with SESE. They answered my question from the start to the end and I felt confident I made the right choice for my house.
The surveyor, the electrician and the roofers were all really professional and on the day of installation I was left with the feeling of good work.
I didn't give 5 stars because SESE chose to work with a scaffolding company that was awful and didn't communicate. I had to chase them to get the date they would install the scaffolding. When they did, they left without even saying goodbye. When they installed it, they blocked the garage door, which I asked them not to. It made the electrician's life more difficult. After the installation, it took the scaffold company more than a week to take it down and it was blocking my entire driveway which, with the parking issues we encounter in my area, was far from ideal.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

South East Solar & Electrical

South East Solar & Electrical
This company is exceptionally professional in every way. They are very friendly, helpful, courteous, and go out of they way to make sure the customer is happy. My contact with them from start to finish has been outstanding.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Solar panels review

Very professional at all stages. The lads that did the work very polite and a credit to the company. Both pre and post install were excellent.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth experience

Very clear and efficient support team who answered all our questions, were always friendly and responsive. Installation team were efficient, professional and considerate. Overall a very smooth and hassle free experience!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient service

The staff are extremely helpful - they took the trouble to answer all my questions in detail, both pre- and post-installation. The installation itself was completed in one morning! The scaffolding company was also extremely efficient, installing the scaffolding very quickly and removing it the day after the installation.
I have had a few technical glitches since the solar panels were installed, but these are problems with the FoxCloud app not with SES, who have helped me to resolve them.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Really fantastic company

Really fantastic company.
Really helpful.
Super impressed with their proposal with drawings to show the layout of panels on the roof.
Installation was super professional all took place in a day.
After sales really good. Good user pack. Helpful post installation team.
Couldn’t have asked for better.
Special call out for Archie and Rose.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional 5* Service

We used SESE to install 16 solar panels, a battery storage system and an EV charger. SESE made the entire process very simple to follow. Everything was done on time, with no mess and all of their staff were polite and courteous throughout the entire process. Our special thanks goes out to Jade and Cameron. The entire system is working as planned. We would highly recommend them when considering solar and EV installation.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with SESE

Great experience with SESE. Good communication throughout and polite and helpful installers. All went well and they tidied up afterwards. All paperwork received without any issues.
Slight niggle with the use of the separate scaffolding company as the scaffold was up for 2 weeks after installation completed meaning I couldn't use my drive and the scaffold affected my satellite dish for this period, but this is organised by SESE through a separate company. That said, I wouldn't hesitate to use SESE again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Really enjoyed working with South East Solar and I am over the moon with my installation which was installed VERY efficiently by a friendly and polite team. The same can be said of the office based team and the scaffolding team and I think it's a great asset to have the scaffolding and solar all under one roof.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Top service and a free gutter clean!…

The team installed solar panels on the 26th Feb 2026. Excellent service all round from the electrician who did the cable, battery and inverter installation. Very informative and offered advice. The panel installation team even cleaned out my guttering whilst on the scaffolding as I asked if I could use their ladder to go up onto the scafgold to do so. They did it for me instead. Top service from all of the South East Solar team. Many thanks David Allen

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Top rated service

Used South East Solar as part of the Solar Together programme through KCC.
Everyone has been polite and friendly from the initial survey and the installation.
They were able to install within 2 weeks of finalising the quote (they could have done it sooner but we were not ready).
The job was done in 1 day, nothing was too much trouble, even when the electrician had to go back to the depot for a replacement part (2hr round trip).
They spent time explaining the solar panels, how the system works, and how to use the app.
Was very satisfied with the service.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient service. The whole process was seamless. A special thanks to Amber, whose communication was second to none. She always responded promptly!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Have found the experience of SESE to be honest open and a great company. All there staff are friendly and knowledgeable. The installation has been installed to an excellent standard. Overall very happy.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Couldn’t be more pleased with the service, product and the process. When we rang, the phone was answered immediately and our questions were answered fully. The Surveyor was on time, friendly, polite and helpful. As was the fitter, who was really efficient too and made an excellent job placing our battery in the best place. No mess and everything left tidy. Excellent job!

22 January 2026
Unprompted review

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