I ordered a bottle, but they kept coming! I sent several emails but they're response was one excuse after another. I put a stop order into my bank, apparently, they know how to go around that; orders... See more
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Surplus independently kept sending me reoccurring orders of their product that I DID NOT request. 5 emails later they ignored me. Terrible business practices. Do better Sourplus or get out of the vita... See more
Yes I’m now thinking I’ve been scammed £16 for the product Inc £2 delivery. Can anyone confirm these guys are legit I ordered the 30.11.24 still early days but after the first email nothing and delive... See more
Ordered 5 weeks ago still not here. Emailed the company 4 times. They sent me a tracking number which when I checked with the courier it comes back “This order does not exist” It’s a Chinese compa... See more
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I havnt received my order and no…
I havnt received my order and no reviews are shared on the website just a rating that seems to be fake to me
Anyone has the same experiece?
Yes, I ordered Sourplus 2 weeks ago and still not having my order yet!! Already 3 times I ask when it comes but they come with every excuses about problems shipping to the Netherlands. I probably been scammed.
Placed my ordered on Nov 11
Placed my ordered on Nov 11, it’s going on a month and I have not received it. Yep, I think I got scammed. Product is coming from China, although they make customers think it’s coming from the USA.
Yes I’m now thinking I’ve been scammed…
Yes I’m now thinking I’ve been scammed £16 for the product Inc £2 delivery. Can anyone confirm these guys are legit I ordered the 30.11.24 still early days but after the first email nothing and deliver just looks like it’s suspended appears to be an Arizona company shipping from China?
Scam company
Scam company using Facebook and others preying on people. Scum of the earth. Soon people will be back to shopping on high street as you can't trust these online bast***s. Who can you trust???
Order was never received!!
Order was never received, the books cannot be downloaded and the company doesn’t reply. SCAM! Stay away!
Never received my order…
I ordered the soursop plus product on 11/11/24. Despite being provided with an order and shipping confirmation, I never received the product nor further updates on shipping. When I click the shipping link it shows the last update is 11/11/24. I have contacted the company via email twice with no response. It looks as though the product is being shipped from China. It appears this may be a scam.
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