Soundtrack Reviews 

285
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No... See more

Company replied

Rated 5 out of 5 stars

We’ve been using soundtrack for a few months now for our hospitality business. Our favourite genre is acoustic hits. The music gives beautiful ambience to our venue, and almost every day a customer... See more

Rated 5 out of 5 stars

I have been very happy with Soundtrack overall. The playlist selection is excellent, and both the controller and mobile app make the system very easy to manage in a business environment. The exp... See more

Company replied

Rated 5 out of 5 stars

Creating playlist for Holiday was never been easier. Please add more theme for different time; morning, afternoon, evening and night. Different genre will be better; Pop, Rock, jazz, etc. More option... See more

Company details

  1. Software Company
  2. also in
  3. Audio Visual Consultant
  4. Media Company
  5. Music Management and Promotion
  6. Music Store

Written by the company

Soundtrack is the world's leading music streaming service built specifically for business. Founded by Ola Sars, co-founder of Beats Music, the platform empowers global brands to stream music legally and strategically in commercial spaces. Soundtrack is currently used in 73 countries by global companies such as Uniqlo, Dr. Martens, Four Seasons, Kiehl's, Joe & The Juice and Tag Heuer. With a catalog of more than 125 million tracks, tools for playlist control across multiple locations and built-in licensing compliance, Soundtrack helps brands deliver consistent, emotionally resonant experiences while protecting artist rights.


Contact info

3.5

Average

TrustScore 3.5 out of 5

285 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(285)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So simple and modern

I love the music selections and the ease of use. I recently started adding zones to match our different spaces and it's so simple. It's also worked great with both our tablet and sonos ports.

10 September 2020
Rated 4 out of 5 stars

This service is affordable and…

This service is affordable and reliable. We have been with them for over a year in total and, although it took some time to find the best playlists for our business, we are satisfied with the service overall. We look forward to figuring out how to better utilize it going forward.

10 September 2020
Rated 5 out of 5 stars

Soundtrack is fresh and non-repetitive

Soundtrack is fresh and non-repetitive. I had another music service for a number of years and no matter what I did, it was the same hand full of songs over and over again. I could have 1 station, 10, or 100. I still heard the same stuff over and over. Soundtrack has great variety.

10 September 2020
Rated 5 out of 5 stars

stop using spotify/pandora for business, Soundtrack is where its at

Pandora changed their business terms and tried to force hardware on their customers. To me, the I.T. admin of the business, this is not only a hassle to have to deal with, it seemed very unnecessary. So onto the interwebs to find a new professional streaming website to utilize for the company. Within ten minuted I discovered Soundtrack. Checked out their site, and previewed the service(plenty of songs and genres to choose from,explicit and non-explicit) as well as the terms and agreements and all settings. It all seemed too good to be true. So decided to give it a weeks try out. Have never looked back. Bye bye Pandora,forcing business customers to buy hardware for a music streaming service you could easily give to your customers through a website? Make sure to bury Pandora and Spotify 15 feet under not 6, greedy unethical companies are the cancer to society. Long live the professional business LEGAL streaming service, Soundtrack.

10 September 2020
Rated 5 out of 5 stars

The more hands off, the better!

I give this a 5 star rating because I actually don't have to think about the service at all and requires little to no maintenance.

We come into the office each and every day and the music is playing and it turns off at the end of the day. We customise our playlists and have some seasonal playlists as well.

It really is just a simple service where the lack of interaction with it is the point and the benefit.

10 September 2020
Rated 5 out of 5 stars

Tasting Room Tunes

Before the pandemic, Soundtrack was a great way to bring licensed music to our cidery tasting room but unfortunately with restrictions on our business there isnt much use for this service. Hopefully one day we will need to use Soundtrack again.

10 September 2020
Rated 5 out of 5 stars

Great Product

Overall it's a great product. Sure there are always things you can improve like the amount of music titles and the variety. We know it is the business version of spotify but maybe it could be more like the original product in terms of usability and playlist variation and duration. However 5 Stars. :)

10 September 2020

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