Prompt shipping, well packed, great pedals. One of the few places — if not the only — that ever has Ezhi & Aka pedals in stock. The Double Tape T is an amazing pedal for all of the craziness it can b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quite satisfied with my transaction and intend to come back and purchase more gear. When I checked out on my purchase, I inadvertently had an old address selected in the payment system. Did not notice... See more
Sound Shoppe NYC has an awesome selection of guitar pedals, and I was especially impressed by their variety of FTelettronica pedals — a brand I’ve been trying to find a U.S. distributor for quite some... See more
Company replied
I couldn’t be happier with both the pedal and the experience. The pedal sounds absolutely incredible exactly what I was hoping for and even better in person. It’s clear a lot of care went into how i... See more
Company replied
Company details
Written by the company
Curating Pedals. Celebrating Innovation.
Happiness Guarantee
30 day Returns
You are welcome to return any item for any reason within 30 days after delivery. If there's a malfunction, return shipping's on us.
Contact info
David Cole, 11717, Brentwood, United States
- dave@soundshoppe.nyc
- soundshoppe.nyc
4.9
Excellent
301 reviews
Asks customers to review
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New go to
Easy to make a purchase quick delivery Thank you card is a nice touch
Nicely curated selection
One of the best sites to navigate
7 June 2025
Reply from Sound Shoppe NYC
I think that's my first compliment on Navigation! Thanks Pete! -D
Great experience, would buy from again
Item as described, packaged well, very fast shipping. Writing this review because I was worried they weren’t legit, but the excellent Reverb ratings and Trustpilot reviews eased my mind and zero regrets I did. Thanks.
11 June 2025
Reply from Sound Shoppe NYC
Ratings help. I'm glad they steered you in the right direction. And thank you for paying it forward. -Dave
Reply from Sound Shoppe NYC
It's nice to be appreciated. Thanks Steven! -Dave
Great experience
Great customer service, fast shipping and product arrived as described!! Will buy from again!
9 June 2025
Reply from Sound Shoppe NYC
Thanks James, looking forward to it! -Dave
Outstanding communication and…
Outstanding communication and transparency. I had a preordered product, which was delayed by the manufacturer, and the team at Sound Shoppe NYC were wonderful at sharing updates. Item shipped quickly and very well packed, too.
2 June 2025
Reply from Sound Shoppe NYC
Hi Kevin. Thank you so much for the review. We try to be as transparent as possible! I hope you enjoy it. -D
The best musical instrument store in NYC!
Sound Shoppe NYC is the best. Dave communicated regularly about the status of my pedal, which was on extended backorder, and informed me about his communications with the manufacturer. The pedal arrived in environmentally-sensible packaging.
Support Sound Shoppe NYC and other small businesses!
2 June 2025
Reply from Sound Shoppe NYC
Thanks Stephen! I'm so glad it was worth the wait! -Dave
Reply from Sound Shoppe NYC
Thank you Davide. I hope to see you again!
-Dave
Reply from Sound Shoppe NYC
Thank you for the review Robert! I live vicariously through my customers. Your happiness is my happiness.
-Dave
Excellent and expert pedals shop
I keep The Sound Shoppe bookmarked so I can see their latest offerings and to learn more about boutique pedals. Each time I've purchased from TSS I've received my purchase quickly and in beautiful and safe packaging. I will continue to be a customer!
22 May 2025
Reply from Sound Shoppe NYC
This is the first time that I've heard that someone's bookmarked my site. I am honored!
-Dave
Return customer
Return customer here. Sound Shoppe is the best. Phenomenal selection of pedals from small builders, and great customer service. They reach out via email after your pedal arrives to make sure everything is up to par. The personal touch is always appreciated. I'll certainly be back again.
20 May 2025
Reply from Sound Shoppe NYC
Looking Forward to it! THANK YOU!
-Dave
Great Shop!
Great offerings, fast delivery, and personal follow-up. Excellent experience end-to-end.
20 May 2025
Reply from Sound Shoppe NYC
Thank you will. I appreciate you spreading the word!
-Dave
Fast shipping and good communication… a…
Fast shipping and good communication… a lot of great gear.
16 May 2025
Reply from Sound Shoppe NYC
Thanks Sean. I'm always here if you need me.
-D
Really great little pedal shop
Really great little pedal shop. Cool to be able to buy from a small business rather than a big box store that doesn't care about a couple hundred dollars
14 May 2025
Reply from Sound Shoppe NYC
Thank you Tristan. Small businesses ROCK! Thank you for your support. -Dave
I got a defective pedal and he sent out
I got a defective pedal and he sent out
a replacement right away.
12 May 2025
Reply from Sound Shoppe NYC
I'm sorry that happened Cary! Thank you for understanding. -Dave
Always a good experience.
This shop is always on top of their work. Quality, speed, and great communication are always a part of talking with them.
9 May 2025
Reply from Sound Shoppe NYC
Thanks Fred! We hope to see you again soon! -D
Awesome from the start
Awesome from
The communications to the effort to make sure everything is there
Sam is doing magic
Thank you for being you
8 May 2025
Reply from Sound Shoppe NYC
Thank You Andrew! -Sam :)
Free stuff in exchange for my opinionis…
Free stuff in exchange for my opinionis on gear is great.
7 May 2025
Reply from Sound Shoppe NYC
Our customers are are greatest resource. -D
Absolutely amazing customer service
Absolutely amazing customer service! Quick responses, super friendly, and genuinely cares about customers. arrived fast and perfectly packaged. Shopping here was a breeze—highly recommend this store to everyone!
7 May 2025
Reply from Sound Shoppe NYC
Thank you Carlos! I DO CARE. Glad it shows. -D
Reply from Sound Shoppe NYC
Thank you sir! -always a pleasure, -Dave
Highly recommend!
I'm honestly not sure if they have a brick & mortar shop you can go to or if they just do online sales, but I have absolutely no complaints at all! Great place if you're looking for guitar gear, particularly Boutique or uncommon pedal brands. Shipping was super fast and the price was perfect! Highly recommend!
7 May 2025
Reply from Sound Shoppe NYC
Hi Benjamin! We're just online at the moment but you never know! Thank you for the kind words. -hope to see you again soon.
-Dave
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