Soundcraft Hi-Fi Reviews 

Very easy to deal with - prompt, called me to discuss options, sorted it all out. Flexible.

Really helpful, knowledgeable and made everything easy to understand for a beginner!

Had a really great experience at Soundcraft Hi_Fi in Ashford, they were able to give us good clear advice as to which equipment to buy to get back into playing vinyl without breaking the bank and offer explanations as to why their recommendation was the right thing for us. The Rega system we ended up buying is absolutely excellent and just what we wanted. The shop is clearly setup to help people with all manner of budgets from the entry level systems right through to the complete professional installations. Doubtless will be seeing them again over time.

After much discussion and advice from Daniel and the team at Soundcraft ,I decided to try a Marantz Cinema 30 AV Receiver with view to replace an ageing receiver.
I was so impressed with all the features of this product and after a home trial I was offered a generous part exchange , and a competitive price .
As usual their customer service in every aspect is second to none.

Excellent service and value

impeccable advice and service
Patience with home demo’s
Built a reference system over last three years without a false step

Failure of the cd unit in my old NAIM UNITI led me to discover it cannot be fixed - cd going out of fashion. Sought advice from Soundcraft who could have easily suggested I replace my whole system. Instead Paul spent a fair time considering a good match to my existing system so it didn’t have to retire yet. The offer of testing an Arcam CD 5 player at home for a few days paid off. With some recommended new connector cables I’ve got improved sound quality for half the price I was expecting to pay.
So lucky to have such knowledgeable and enthusiastic service close at hand. I can highly recommend Soundcraft if you need help with your hi fi needs. Thanks

Arrived on time and undamaged. Auto water dispenser for HumminGuru Nova purchased recently. Straightforward to fit and easy to use. Seems a sensible addition.

Prompt, efficient service.

I bought a few things from Soundcraft over 30 years ago and I was impressed with them then, after my Hi Fi has been in storage for over a quarter of a century I recently returned to them asking for help to service and upgrade my LINN and NAIM system, some of my amps and my LP 12 well 50 years old, most businesses would give you a funny look and advise you to buy new equipment, but I was surprised at how enthusiastically they engaged and joined me on this journey, I really felt like fellow enthusiasts well as excited as I was , they kept in close communication handled all the packing and postage of equipment for servicing completely rebuilding my turntable with new parts leaving only the ITOK black LV2 arm from the original. Several trips were made to my home at various stages of install the last of which was a visit by there master turntable engineer, we are not allowed to mention names here but he is one of the most experienced in the country although if you didn’t know you wouldn’t guess it as he is very modest. Suffice it to say that I have been stunned by the level of hard work and enthusiasm. This organisation has gone to to bring all my ancient audio fell equipment up to like new and singing gloriously in my home. Thank you Soundcraft for bringing music back into my life.

The service was brilliant,

Dan set up the turntable perfectly and all is working great, always good advice given excellent service look forward to dealing with Soundcraft in the future.

Great service, knowledgeable staff, great selection of high end quality Hifi.

The Soundcraft team are very honest, knowledgeable and always puts the customers satisfaction at the top of their list. Daniel helped me choose my speaker upgrade and after many listening sessions settled on a new pair of PMC Prophecy 5’s which are amazing. Even though I am on the 3rd set (cosmetic/build issues) they sound fantastic straight out of the box.
Soundcraft are my go to Hi Fi dealer and always will be.
Gary Smith.

1st class service from Paul and the team. I had an issue connecting my headphones to my TV and managed to problem solve the situation using a transmitter. Also they stock high end audio equipment and recently upgraded my amplifier, they also allowed me to borrow one to test before I made the decision to buy. No hesitation is in recommending

I discovered Soundcraft by recommendation. I was very glad I did. They are very helpful knowledgeable and never to busy to discover customer needs. I was amazed at the stock levels and the sheer helpfulness of the staff. If you are seeking honest HI FI advice look no further.

Excellent service, very knowledgeable people who really know their products.
Fast delivery & very competitive on price what more can you ask.

If you want excellent entertainment equipment and very good advice you can do no better than go to Soundcraft in Ashford Kent. Bought my first Linn system from them in 2002 and have recently replaced with the latest Linn system. Absolutely fantastic and manufactured in Scotland. Soundcraft stock high end systems built in the UK. I have no hesitation in recommending them.

My Chord Company cables needed repairing and a connectors upgrade. Not only was the job done in a timely and efficient way, was provided with a set of loan cables so I wasn't without music during the process. I nice personal touch!

Brilliant shop and friendly people 👏