Soulful Food Reviews 

672
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I really rate this product highly. I’m always looking to prepare meals from scratch using Whole Foods myself with a plant based emphasis. If I haven’t got time these one pots are a fantastic backup -... See more

Company replied

Rated 5 out of 5 stars

Fantastic tasting meals make your life so much easier, getting in from work do some veg or salad pop a meal in the microwave bobs your uncle. Also communication from the guys at soulful food is grea... See more

Rated 5 out of 5 stars

I’m going through chemotherapy and everything tasted horrible for sometime BUT not Soulful Food vegan food offerings!! The prepackaged week supply box was very good value for money and I will de... See more

Company replied

Company details

  1. Meal Delivery
  2. Food Manufacturer
  3. Food Producer
  4. Grocery Delivery Service
  5. Online Food Ordering Service

Written by the company

Soulful Food makes delicious ready meals, soup and salad dressing with nutritional goodness in an easy to use OnePot, available for retail and wholesale.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

672 reviews

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4.3

All reviews

(672)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Good tasting food.. unfortunately the worst packaging though

The ones that we have actually managed to try tasted really good. Unfortunately.. almost all of the tubs were broken, 3 of which had tiny pieces of plastic dropped in the actual food making them completely inedible.
Don't think I will be buying again, purely because of the broken packaging.
Such a shame.. because the food is actually really good.

6 October 2024
Rated 5 out of 5 stars

Soul food

This food is quality never mind if you're vegan or not. It's banging! Nice selection of different dishes so you don't get bored.
Lush.

28 August 2024
Rated 5 out of 5 stars

Food as tasty as ever but ...

Food as tasty as ever but delivery is a pain. I was given any time between 8am and 8pm so had to stay in all day. The parcel arrived at 7.30pm, bashed about and one of the ice bags broken and melted. The contents on the verge of melting too. Don't blame the delivery driver as I know they are worked to death for a pittance but just knowing am or pm would really help.

30 August 2024
Rated 4 out of 5 stars

Wonderful meals, shame about the delivery

Wonderful meals, full of flavour, tasty and very generous portions. Took a star off as the spice level indicated on the packet is sometimes way off the actual one. Dismal delivery experience- the delivery came two days late and the food was spoilt. I was offered new delivery with no extra charge, which was very nice, so not taking any stars off for that, but still annoying nevertheless

12 August 2024
Rated 4 out of 5 stars

I'm a little confused by the shipping…

I'm a little confused by the shipping prices. It was £4.99 in the past but now seems to be £9.99 even though the website still says £4.99 on the home page.
Other than that great food which I know is good for me

14 June 2024
Rated 5 out of 5 stars

Healthy and Handy

The food is amazing. Healthy and handy (feel free to use that tag line ;) ). Great service. Have recommended to a friend who has since made an order

25 May 2024
Rated 5 out of 5 stars

Lovely food and great customer service

Tasty, healthy meals and really good value for money. We had a delivery issue and customer service went way beyond what was expected to so it out. Looking forward to buying from this company for a long time to come.

17 April 2024
Rated 5 out of 5 stars

Amazing food, wonderful company

The food is wonderful. I love having affordable, tasty vegan ready meals that are healthy, not full of sugar, fat and salt.
I can't cook often because of my disability, and these meals have helped me be able to have a healthy diet for the first time in a while.
The customer service is brilliant too, answering my questions, and even spotting a mistake I made in my order and calling me to check it's right (it wasn't! Blame brain fog.).
Long live Soulful Food!

25 April 2024
Rated 3 out of 5 stars

Not as good as they used to be..

I used to buy these frequently a few years ago and I absolutely loved them. I ordered again for the first time recently, and the meals all turned up partially frozen and defrosting. I have no issue with this if it doesn't impact the quality, but all of them were subsequently extremely watery.

23 March 2024
Rated 5 out of 5 stars

Best customer service I have ever…

Best customer service I have ever received. Roxanne checked in to make sure that the package would be delivered as quickly as possible, and followed-up with the courier as soon as she noticed a delay. Soulful Food then quickly dispatched another package and checked-in to make sure everything had arrived. Fantastic meals and service!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic tasting meals

Fantastic tasting meals make your life so much easier, getting in from work do some veg or salad pop a meal in the microwave bobs your uncle.
Also communication from the guys at soulful food is great any questions or queries and the reply almost immediately.
I’m using these meals as part of a diet to loose weight and because they make you feel full etc I’m in better shape just 2 months on.

1 March 2024

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