Soul and Soap Reviews 11

TrustScore 3.5 out of 5

3.3

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Company details

  1. Cosmetics Industry

Written by the company

Colourful, vibrant, ethical bath & body care! Allow us to offer a little luxury, fun and excitement to feed your skin and feed your soul! We offer everything from shampoo bars and bath bombs to body scrubs and butters. Made with ethical and eco values with your self care in mind.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is an Instagram scam company

This is an Instagram scam company, not real. Do not waste your money. I ordered soap and over a month went by, when I reached out to the company they simply said usps should have delivered it, so its not on them. Well no, usps does not even usually deliver to my mailbox UPS and FedEx do. The company basically said tough luck and kept my money!!!! Total scammed, do not buy!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Had a bath bomb a Christmas present…

Had a bath bomb a Christmas present which I loved.
I went on to. Buy other products
The shampoo bar is excellent. It lather up quickly and leaves your hair soft. Easy to take away with your as it fits easily into a make-up bag.
Throughly recommend them both

7 March 2026
Unprompted review
Rated 3 out of 5 stars

Good product but highly coloured

Gifted the watermelon body butter for my birthday and although it feels good it is highly coloured and you need to wash your hands multiple times to prevent almost scarlet colouration. Not too bad on the body as distributed evenly but obviously using your hands to apply it makes it more concentrated.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic company, with amazing products and exceptional customer service. Andy sorted my issue immediately and communication was 5*.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

I've placed a number of orders and…

I've placed a number of orders and Royal Mail postage strikes aside, all have been delivered with no problems, until the last one that is.
I emailed them and they replied very quicky, considering I emailed late on a Sunday I wasn't expecting anything until mid week at least!!! Later on that day, after a couple of emails back and forth, all sorted and my order arrived the following Wednesday, the contents as lovely as I have come to expect from Soul and Soap!

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful - the product and the service

I purchased 4 bath bombs. The black and gold stained my bath and my body. It took a very long while to get off. I had a very unrelaxing experience.

I then requested a refund of all 4 and sent back the remaining 3. Soul and Soap refused to refund the one I used that had caused me so much grief.

I will never purchase with them again.

8 March 2022
Unprompted review
Rated 5 out of 5 stars

The best shampoo bars!

I’ve been using Soul & Soap for maybe 2 years now and I love their shampoo bars and soaps. The shampoo and conditioner bar leave my hair soft and shiny and don’t leave a waxy residue after washing (like a lot of other brands I’ve tried). S&S are the only shampoo bar brand I’ll ever use!

I also love that their products are cruelty free and also have vegan options - although, I personally wish all products were vegan!

The only *small* negative thing I’d say is they are slightly on the expensive side, but I find the bars last a few weeks. I’ve tried cheaper brands but are no way near as good.

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Shark bath bombs

My son has sensitive skin, he doesn't like bits / glitter which are in a lot of bath bombs etc....The Shark bath bombs from here are the best novelty ones I have found, lovely smell that lasts, can even see "the blood" (fake of course) that fizzes out of the sharks mouth.

11 August 2021
Unprompted review
Rated 4 out of 5 stars

great products

great products, very pretty, i love the whipped soap & sugar scrub - accept clearpay which is a bonus - great for gifts

6 July 2021
Unprompted review
Rated 4 out of 5 stars

Best shampoo bar

Best Shampoo soap bar I have found that actually lathers and cleans your hair and lots of scent choices. Good delivery service with eco friendly packing.

11 March 2021
Unprompted review

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