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Soukdubai Reviews 8

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TrustScore 3.5 out of 5

3.4

Wholesaler
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Company details

  1. Wholesaler

Written by the company

The leading wholesale platform of UAE branded products.

Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Comunicacao pessima

On the website he says that he must always order one duzande each unit and now demand for WhatsApp 42 units of the same perfume. the communication is not correct which makes it difficult to form a business partnership.

30 April 2025
Unprompted review
Soukdubai logo

Reply from Soukdubai

Dear Nuno,
We apologize for the inconvenience and misunderstanding this may have caused. However, many items on our website are still not updated yet due to some technical issues will try to resolve that as soon as possible.

And the minimum order quantity for products is as you are told by our customer service representatives via whatsapp. Not as what is shown on the website.

Hope this helps,
Have a great day!

Rated 5 out of 5 stars

Professionalism to the T

The service,the one to one customer service and the professionalism of this company is outstanding.They are the best to deal with,smooth dealing and all the best products available.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Great supplier

Great supplier. Product quality is perfect. It really is purchased direct from manufacturers as they say (original).

Received my first order on the 12th of January. And will definitely be ordering.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a couple times from them since…

Ordered a couple times from them since september. Everytime the order is perfect. One or 2 times was late 1 or 2 days but nothing too extreme.

Highly recommend with great professionals that are respectful and treat customers with good manners

17 January 2024
Unprompted review
Rated 1 out of 5 stars

The worst website ever

The worst website ever, they are not professional, shipping takes weeks and after you pay for your order they will ask you to pay more because prices have changed and ask again to pay more for shipping. They answer fast only when you have to pay but when you ask about your order they will answer in few days!

10 January 2024
Unprompted review
Soukdubai logo

Reply from Soukdubai

Dear Ahmed,

We are deeply concerned to hear about your experience, although we are struggling to locate your order in our system. It seems there may have been a misunderstanding or miscommunication along the way.

If there has been any discrepancy in pricing or shipping, we sincerely apologize for the inconvenience. However, without specific details such as your order number, we are unable to investigate this matter further.

Please reach out to us via WhatsApp or any other preferred communication method with your order details so that we can promptly address and resolve any issues you may be experiencing. We are committed to providing the best possible service and will do our utmost to rectify any concerns you may have.

Thank you for bringing this matter to our attention.

Best regards,
Souk Dubai Team

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