SOSUKICKS Reviews 52

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It was a great experience, the sneakers are 100% original, the box was a little damaged, but considering the journey it had to do (Budapest, HU-Sighisoara, RO-Constanta, RO), I coudn’t have any compl... See more

Rated 5 out of 5 stars

I placed an order for a pair of shoes which should have been delivered within 5-14 business days. I contacted them via email and kindly asked to process the order as soon as possible because it w... See more

Rated 5 out of 5 stars

The shoes are great. Very good quality and they arrived faster than expected. The customer service 100% knows what they are doing. Many thanks

Rated 5 out of 5 stars

Great welcome, fair pricing, and overall a pleasant experience. Thanks a lot!

Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

La SOSUKICKS, găsești cea mai variată selecție de sneakers și streetwear din România, toate produsele fiind 100% originale. Avem o selecție potrivită pentru fiecare stil și preferință.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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Rated 5 out of 5 stars

It was a great experience

It was a great experience, the sneakers are 100% original, the box was a little damaged, but considering the journey it had to do (Budapest, HU-Sighisoara, RO-Constanta, RO), I coudn’t have any complains.
I recommend Sosukicks and for sure this wasn’t my first and last order.

4 February 2026
Rated 1 out of 5 stars

I ordered a pair of shoes from…

I ordered a pair of shoes from Sosukicks.ro. I wore them for 6 hours and realized the size isn’t right. I want to return them, but they refused.

25 November 2025
Unprompted review
SOSUKICKS logo

Reply from SOSUKICKS

Bună ziua,

Înțelegem situația neplăcută și faptul că v-ați dat seama că nu este modelul potrivit pentru dumneavoastră abia după ce i-ați purtat.

Totuși, așa cum v-am informat și în privat, în urma inspecției fizice a returului am constatat următoarele: 1. Produsul prezintă semne clare de purtare (uzură). 2. Produsul a fost returnat fără etichetele originale atașate. 3. Lipsesc toate accesoriile originale ale produsului.

Politica de retur (valabilă la orice comerciant conform legii) prevede că proba se face strict în interior, pe o suprafață curată, fără a afecta starea produsului sau a accesoriilor. Niciun magazin nu poate accepta returul unui produs purtat afară și returnat incomplet.

Este clar că nu ați intenționat inițial să îi returnați, însă, în starea actuală, acești adidași nu mai pot fi comercializați ca fiind noi. Clienții noștri se așteaptă la produse impecabile, la fel cum, suntem siguri, nici dumneavoastră nu ați fi acceptat să primiți o pereche purtată și incompletă la preț de produs nou.

Din aceste motive, solicitarea de retur a fost respinsă.

Ștefan - SOSUKICKS

Rated 5 out of 5 stars

They help with orders to be processed asap

I placed an order for a pair of shoes which should have been delivered within 5-14 business days. I contacted them via email and kindly asked to process the order as soon as possible because it was a gift.
They promptly responded and helped me with the order and it came to me from abroad in 4 days.

Thank you!

I recommend their services!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Client since 2020. Always a great experience!

I'm a Sosu Kicks client since 2020 — I'm always purchasing sneakers as gifts and it's always a great experience. Needless to say, all of the pairs have always been 100% authentic.

Their customer support team is always prompt both via SMS and on the phone. Highly recommending!

2 April 2025
Unprompted review
SOSUKICKS logo

Reply from SOSUKICKS

Thank you for the feedback! We’re glad we could offer you a great experience!

Rated 5 out of 5 stars

The shoes are great

The shoes are great. Very good quality and they arrived faster than expected.
The customer service 100% knows what they are doing. Many thanks

13 March 2025
Unprompted review
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