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Soschmuck Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Sehr enttäuschend


Ich hatte eine Kette als Geburtstagsgeschenk bestellt. Trotz Terminzusage erhielt ich die Lieferung mehrere Wochen zu spät und auch erst auf Nachfrage.
Da ich in der Zwischenzeit ein anderes Schmuckstück kaufte, schliesslich war der Geburtstag vorbei, erfolgte die fristgerechte Rücksendung per Einschreiben. Doch bis heute warte ich auf die Rückerstattung des Kaufbetrages. Trotz mehrfacher Bitte um Rückmeldung beim Kundendienst meinerseits, werde ich einfach ignoriert. Diese Situation ist sehr unbefriedigend und mühsam.
Mein Fazit:
Sehr schade. Der Shop hat tollen Schmuck. Jedoch die Dauer der Rückerstattung ist zu lang. Der Kundenservice ist verbesserungswürdig.

2 November 2026
Unprompted review

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