Soreza Reviews 114

DO NOT BUY! FAKE FAKE FAKE

Wish I knew this! Purchased what I thought were real mini longchamp bags in April 2025. Had to return to get my refund had it stuck in customs in china and today April 2026 received parcel back

Complete rip off. The photos on their website are not the products sold. My product was faulty and completely unusable. You pay for the return the item back to china. They promise partial refund that is never paid. Wasted time pursuing and money on rubbish. Do not use this website!

Completely deceitful, never buy from this website. They are based in China, so very difficult to enforce any kind of consumer protection laws.

Soreza produces high-quality, stylish, eco-friendly handbags. A fantastic brand that is ethical, fashionable, and offers free international shipping.

The bad guy received was nothing like the one shown in the website. Poor quality .

DO NOT BUY FROM THIS COMPANY!
I purchased 2 items from Soreza, they were completely different products than advertised on their website. They use photos from other websites as their own product. I contacted them, and they tried to gaslight me and tell me the products they sent were the same as their website, when the photo comparison blatantly showed otherwise. They refused a refund. Luckily a my credit card company helped me out, and I had a refund from them in less than 24 hours of my credit dispute.

Vegan leather on bags is so low quality and cheap looking. Customer service and delivery horrendous. BEWARE: there are NO returns allowed from US even though at top of homepage it says: FREE 30 day returns. There was no disclaimer saying no return from US ever. Bag came 3 days after my event (q16 days after ordering). Regardless I would not have used such a cheap looking ugly bag with a very fake gold closure.

The products looked good at first.

However, many customers report delivery and refund issues, and support is almost impossible to reach. My affiliate commission is also still pending with no response.

With so many problems, it’s hard to trust this company.

Absolutely shocking customer service, I ordered a bag on December 14th which never got delivered, Soreza are claiming this is my fault and are refusing to credit even though the courier company have confirmed the parcel has been returned to sender. DO NOT USE THIS COMPANY!

Beware of this website it is a scam.
I ordered a bag and never received it.
They provided a fake tracking number and mentioned a courier that does not exist.
Customer service never replies despite multiple attempts to contact them.
Very disappointing experience. Do not trust this site

Never received my order!!! 2 month ago ordered a Margaux et never saw it!!!!
Total scam!!!

I ordered two bags from them in DEC last year. The products showed up being squashed and out of shaped. I only realized that they were the dupes. Request for a refund that never happened. Please do not buy from this website.

No issues with seller or shipment however the quality of the bags is dreadful. Very poor quality tat from China.

Product does not match picture at all. Low quality fake, I am sorry but this is theft and its Christmas and I am so upset I should have read the reviews but based on their website I was tricked into thinking this was a legitimate company. DO NOT ORDER THEY ARE SCAMMERS.

This company is really bad. I don’t recommend ordering anything from them. In their website they claim to have 30 days returns but keep in mind that you won’t get the return details. I can’t return my item, so the money are going to waste.

I had a good experience with soreza.Their bag i just loved it.It's look very aesthetic and real leather for best quality and service.Also shipping cost is lower than other's.

I really like the design and finish of their products. After using their product , I realized that they are not only stylish, but also quite durable. What I liked most was their fast delivery, the whole process was hassle-free. Overall good.

Fake! And scammers!

Absolute scammers. Avoid at all costs
Bags are cheap fake copy bags- not leather but fake leather that smells of fish.
Customer services will lie they’ve refunded when they haven’t-even sending me fake refund confirmations. I Did get my money back but only after I’d completed a chargeback by my bank did they refund it

I wanted a bag that matched everything without looking boring. The minimalist design solved that instantly - it goes with every outfit.