Sorbet Reviews 6

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Money & Insurance

Information provided by various external sources

We take the work out of connecting with contractors and tenants so you can accomplish more.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Non-existent Customer Support

There is a company error when trying to connect my payroll. I screenshot the error and emailed support. It's been over a week and no resolution. If you call there's never anyone to answer the phone only able to leave a voicemail and nobody calls you back. Pathetic. Imagine having a loan and having issues. Don't start a company if you can't service your customers.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Very very dishonest

Very very dishonest . Their website says when u pay off your advance u become eligible for a second advance so I paid mine off and when I applied again I was denied because they said I already applied for one so huh ? Zero regard for what their own site says and zero regard for the fact that u pay off your advance without any problems and zero loyalty to their customers. They won’t be in business long at this rate

12 September 2024
Unprompted review
Rated 5 out of 5 stars

The software looks great and is easy to…

The software looks great and is easy to use, best of all it free's up a huge amount of time making booking jobs between contractors and tenants much easier, whilst recording all the correspondence so you don't have to follow up making notes as it's already taken care of. The team are great also and always on hand to help when needed.

11 July 2018
Unprompted review
Rated 5 out of 5 stars

Simple and efficient

Really simple to use, so much more efficient than all the emails and calls...if I could get my private landlord bookings through this it would be even better.

10 July 2018
Unprompted review
Sorbet logo

Reply from Sorbet

Thanks for your review!..We should have some exciting contractor features coming your way over the next few months, including being able to add private jobs. Stay tuned :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look