SOPHIA MAE Reviews 1,987

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I really love Sophia Mae, I love the aura parfume and every hairproduct they sell. I’ll keep buying from this brand till I have no money anymore hihi love the authenticity from this brand and the ne... See more

Company replied

Rated 5 out of 5 stars

10 out of 10 I ordered the eyeshadow, 2 lipliners and a eyeliner. I just tryed them out and omg the lipliners are pigmented and creamy. The eye liner omg the brown is so beautiful, pigmented and ver... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely in love with this eyeliner! It’s so easy to use, and the tip creates such a precise beautiful line. I first ordered the black one to try it out, and I was so impressed that I couldn’t r... See more

Company replied

Rated 2 out of 5 stars

I recently purchased the Sophiamae lip balm, opting for the mini variant priced at 9 euros. I have been a fan of the larger 22-euro variant in the past. However, this time, I couldn't help but fee... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Amusing you with divine items that empower the muse in you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I really love Sophia Mae

I really love Sophia Mae, I love the aura parfume and every hairproduct they sell.
I’ll keep buying from this brand till I have no money anymore hihi love the authenticity from this brand and the new shop they opened in Amsterdam is beautiful love to the people that work there they are kind and helpful best experience ever

27 January 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Esmee,

Thank you for this lovely review.

We’re so happy to hear that you love the Aura perfume and our hair products!

It’s also wonderful to hear you had such a great experience in our Amsterdam store. We’ll make sure to share your kind words with the team.

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Good

Goog, quick

10 February 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Robin,

Bedankt voor je positieve feedback.

A Muse,
Veerle van SOPHIA MAE

Rated 5 out of 5 stars

Super producten!!

Super producten!!

9 February 2026
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Reply from SOPHIA MAE

Hi Linne,

Bedankt voor je positieve feedback, dat vinden wij leuk om te lezen.

Veel plezier met je bestelling!

A Muse,
Veerle van SOPHIA MAE

Rated 1 out of 5 stars

The laundry perfume not worth the money

Bought the laundry perfume, it's very expensive and it doesn't smell like anything. Very disappointed with this product and I would not recommend it.

27 January 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Julie,

Thank you for sharing your feedback. We’re sorry to hear that the laundry perfume did not meet your expectations. Our customer service team has reached out to you via email to assist and discuss this further.

We truly value your experience and would like to find a solution that works for you.

A Muse,
Team SOPHIA MAE

Rated 5 out of 5 stars

Fast delivery

Fast delivery

27 January 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Astra,

Thank you for your positive feedback, enjoy your order!

A Muse,
Veerle from SOPHIA MAE

Rated 4 out of 5 stars

Fast delivery!

27 January 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Ammie,

Thank you for your positieve feedback.

Enjoy your order!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Love the fragrance

Love the fragrance arctic spice. Smells fresh but also spicy. All in all a 10/10 :)

12 January 2026
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Reply from SOPHIA MAE

Hi Moritz,

Thank you for your loving words about out Arctic Spice fragrance.

Enjoy!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

10 out of 10

10 out of 10
I ordered the eyeshadow, 2 lipliners and a eyeliner. I just tryed them out and omg the lipliners are pigmented and creamy. The eye liner omg the brown is so beautiful, pigmented and very easy to apply. The eyshadow is gorgeous the colors are very nice and also pigmented.

5 January 2026
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Amina,

Thank you so much for your loving words.

We are absolutely thrilled to hear that you are enjoying your eyeshadow, lip liners and eyeliner.
It is wonderful to know that you love the pigmentation and creamy texture of the lip liners, and that the brown eyeliner stood out to you. We are also very happy to hear that the eyeshadow shades and pigmentation met your expectations.

Thank you for taking the time to share your experience, enjoy your SOPHIA MAE products!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Amazing parfums

The parfums are very loved

30 December 2025
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Reply from SOPHIA MAE

Hi Jamie,

Thank you for your loving words about our perfume.

Enjoy your order!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Beautiful store

Beautiful store, helpful staff, amazing products.

22 December 2025
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi,

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our store, our team, and our products.

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Great delivery

Great delivery. Great product!

18 December 2025
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Reply from SOPHIA MAE

Hi Chantal,

Thank you for your loving words.

We hope you enjoy your order!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Quality is always on top

Quality is always on top. Shipping is quick and fast and the brand is overal aesthetically pleasing to look at.

17 December 2025
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Reply from SOPHIA MAE

Hi Eduard,

Thank you for your positive feedback.

We hope you enjoy your SOPHIA MAE products!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Purchased something for a gift

Purchased something for a gift. Incredibly satisfied with the product and timely delivery.

12 December 2025
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Plamena,

Thank you so much for your kind review.

We are delighted to hear that you were happy with the product and that it arrived on time. It is great to know it was chosen as a gift, and we truly appreciate you taking the time to share your experience.

Enjoy your order!

A Muse,
Veerle from SOPHIA MAE

Rated 5 out of 5 stars

Jodie welcomed us in the store and gave…

Jodie welcomed us in the store and gave us a tour because it was our first time in the store. She was kind warm and knowledgeable. I bought the tanning mist and love it! Will be back soon to purchase the candle and parfum

14 December 2025
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Eline,

Thank you so much for taking the time to share your experience.

We are delighted to hear that you felt warmly welcomed during your first visit and that you enjoyed the personal introduction to our store.

We truly look forward to welcoming you back soon for the candle and perfume, enjoy!

A Muse,
Veerle from SOPHIA MAE

Rated 2 out of 5 stars

Disappointing customer service

The products may be nice, but the customer service is aweful. I placed an order that was clearly not progressing and according to DHL not dropped off for delivery. I repeatedly asked the customer service to send me a replacement as it was clear the order wouldnt arrive. This was refused, it was made my problem, i had to fill in a form, etc and when they finally accepted that the order wouldnt be delivered 1,5-2 weeks later, one of the items i ordered was no longer available and the order arrived after the occasion i needed it for. Very disappointing.

5 December 2025
Unprompted review
SOPHIA MAE logo

Reply from SOPHIA MAE

Hi Floor,

Thank you for sharing your experience. We’re truly sorry for the inconvenience you encountered.

After reviewing the situation, we can see that your parcel was unfortunately never delivered by DHL. This is very frustrating and, especially during busy periods, delays or misplaced parcels can occur.

Our customer service team immediately opened an investigation with the carrier, but we also reached out again because we didn’t want to keep you waiting any longer. At that moment one of the items you originally ordered had gone out of stock, which meant we were unable to include it in the replacement order. We understand how disappointing this was, particularly since you needed the products for a specific occasion.

Although situations like this are outside of our control, our team always aims to support you as best as possible and follow the correct procedures to resolve issues quickly and fairly. We truly appreciate your patience and hope you enjoy the new order we sent out.

A Muse,
Team SOPHIA MAE

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