Mr. Leon Green is excellent. He truly listens, offers clear advice, and guides you through the entire process. He is very professional and easy to talk to, always patient, respectful, and supportive.... See more
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Review summary
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Angela with Joy in the Journey Counseling is terrific. She is compassionate, keeps conversations on task in gentle ans guiding ways and sometimes I feel time is up and it just began and we covered a l... See more
My therapist is amazing. I actually enjoy and get something out of my therapy sessions. The sonder mind app is easy to use and convienet. It also helps with keeping track of your thoughts and goals. O... See more
Dr. Tran is an incredible provider and an amazing person. She has so much experience and knowledge and really takes the time to get to know and understand her patients. She has helped me through some... See more
Company replied
Company details
About SonderMind
Written by the company
- Average co-pay of $25
- 83% of people start care within 4 days
- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans
SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.
With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.
SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.
Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
Contact info
United States
- 8448437279
- support@sondermind.com
- sondermind.com
Nationwide care, covered by insurance.
4.4
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive, care I can count on!
Always responds right away. Walked me through a medication change and provided support during the change when I was having some difficulty. Responsive, professional, kind, and available. Really super helpful. I use Sondermind for all of my mental health support needs, with complete confidence.
20 March 2026
Reply from SonderMind
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Clear and concise guidance.
My SonderMind counselor hit it right on the nose with her session today. Giving clear and concise guidance for my mental health issue.
20 March 2026
Reply from SonderMind
Hi James, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I appreciate the hard questions
I appreciate the hard questions that she has been asking. They get me thinking, even if my answers are not exactly what I wish they were. They are helping me to look inside instead of just putting on my everyday happy face for everyone.
19 March 2026
Reply from SonderMind
Hi Elizabeth, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
He Understands What I Bring
Bill understands my issues and gives excellent feedback and aspects to think about. He also outlines ways I can practice the work I’m putting into seasons “in the real world”. I also appreciate his approach and humor.
19 March 2026
Reply from SonderMind
Hi Matthew, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Mercy Berman is a very good listener
Mercy Berman is a very good listener, she reframes questions to give us better clarity and gives us time to absorb.
18 March 2026
Reply from SonderMind
Hi Chaney, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Reply from SonderMind
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Reply from SonderMind
Hi Greg, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dr. West
Dr. west is always pleasant and knowledgeable along with giving great instructions!
17 March 2026
Reply from SonderMind
Hi Jeri, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Good Communication and Attention to My Needs
They genuinely listened and understood exactly what I needed. That level of attention is rare and made the whole experience easy and positive.
19 March 2026
Reply from SonderMind
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Reply from SonderMind
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Rachael is very easy to talk to
Rachael is very easy to talk to. I feel like she brings the calm into my chaos. I look forward to more sessions.
16 March 2026
Reply from SonderMind
Hi Sarah, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like my therapist but we may have hit…
I like my therapist but we may have hit a conflict of interest. I may be reaching out to change providers. I meet with my psychiatrist tomorrow and can let u know then.
17 March 2026
Reply from SonderMind
Hi Kristin, we appreciate your feedback and are committed to providing the best patient care. If you have anything you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Reply from SonderMind
Hi Donald, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I found the most amazing therapist…
I found the most amazing therapist through SonderMind. It took a few tries, but once I found her, I couldn’t be happier. Be picky and keep looking if you don’t connect with a therapist on the first try.
1 March 2026
Reply from SonderMind
Hi Elizabeth, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’ve had very good results!!
10 March 2026
Reply from SonderMind
Hi Kimberley, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dont waste my time and i wont waste yours
Found them on line
Went through enrollment process verifying insurance payment method etc. I had already picked a therapist and appointment date. 3- 4 hours into process and Therapist Nicole texts me to let me know I can have one appointment in March But the second will be in August due to Maternity leave. Why wasn't this part of the profile when I was given 7 therapists to pick from. My time is precious but Sonder stated after follow up call OH well we don't control Therapist Profiles. Can u say WT!!!!
3/23 Please submit a ticket! Ok Lol!!!!!
Followed by"If we don’t hear from you, the company may not be able to recognize your review as genuine."
15 March 2026
Unprompted review
Reply from SonderMind
Hi Scott, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
She listens and gives advice to help me…
She listens and gives advice to help me navigate my life life
18 March 2026
Reply from SonderMind
Hi Cindy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jessica listens attentively with a…
Jessica listens attentively with a compassionate open mind. And she also asks questions phrased gently with every attempt to not offend but open me up further to get more core issues from something I said.
17 March 2026
Reply from SonderMind
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
What made my experience truly great…
What made my experience truly great with SonderMind is Shannon. She is incredibly knowledgeable, patient, and encouraging. From the very beginning, she created a safe and comfortable space where I felt heard and understood. I really appreciate her honesty and the way she gently guides me while still allowing me to grow at my own pace. She has made a meaningful impact on my journey, and I’m so grateful to have her as my therapist.
17 March 2025
Reply from SonderMind
Hi Lakiha, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’m having a great experience of…
I’m having a great experience of learning a lot about myself
16 March 2026
Reply from SonderMind
Hi Craig, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
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