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2.9
2 reviews
No history of asking for reviews
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Product only lasted a couple of months didn’t get much help when I called . When I’ve got a Webasto Eng out he told me he’s had to change a few of theses same systems from this company I wouldn’t recommend to anyone
Sonberg sent us a broken diesel heater for our boat last year. We tried to work with him for weeks to fix it. He had pinned the loom backwards so after we had it fully fitted, we had to take the boat walls off to remove and replace the loom. Still after all of this, the heater never worked so we sent it back for a refund. Sadly this refund never arrived and Sonberg ignored all of our messages, emails and calls. We worked with Citizens Advice to follow the correct process. He still ignored us and sent our letters back via return to sender.
We are now due to go to small claims court to try to reclaim our £600. Use with caution. He will be fine as long as everything goes ok, but as soon as he has to solve a problem or give you some money back, he’ll ghost you!
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