Sonarlab Reviews 156

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The company is engaged in fraud, they do not return money (they supposedly have a money-back guarantee if the client does not like their product), they do not respond to messages either in discord (th... See more

Rated 5 out of 5 stars

I have struggled for 2 years trying to draw OB , early entries that would eventually hit my SL before going towards my tp , so many examples , this indicator , even tho expensive and i debate about pu... See more

Rated 5 out of 5 stars

They offer the Best SMC indicators for both new and experienced traders. Awesome community with top notch support and engaging traders. Wonderful developers( claye and Jen) that listens and acts on su... See more

Rated 5 out of 5 stars

It's been more than 2 months I am using all the indicators from sonarlab every indicator is different and accurate love the way the created the indicator keeping in mind that there are beginners... See more

Company details

  1. Software Company

Written by the company

World's leading SMC software provider for Tradingview


Contact info

4.2

Great

TrustScore 4 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The company is engaged in fraud!

The company is engaged in fraud, they do not return money (they supposedly have a money-back guarantee if the client does not like their product), they do not respond to messages either in discord (they respond with a ready-made script) or on the site, complete silence. After several messages (there is evidence, unfortunately, it is impossible to attach screenshots to this review) they first deleted my messages, and then blocked me in their discord for a week, I can not write anything there. DO NOT GIVE IN TO THE PLEASURE OF THESE SCAMMERS! RETURN MY MONEY IF THE PROJECT ADMINISTRATION READS THIS! @samandar.fx (samandar.aff) - my discord.

17 June 2024
Unprompted review
Rated 1 out of 5 stars

The "30 day money back guarantee" is LIE - I cannot recommend this product!

I cannot recommend this product, nor the customer service that accompanies it. The "30 day money back guarantee" advertised on their website is simply untrue.

I purchased access to the indicator some time ago, and it failed to meet my expectations due to errors within it. After some time, I decided to check if these errors had been corrected, only to find they were not. Consequently, I requested a refund in accordance with the information provided on their site. My request was denied. I do not recommend this service.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Great support and large community

Great support and large community. The customer orientation of Sonarlab is fantastic: whether it's to coach you around the SMC concepts and make the best use of the strategy in a comprehensive way. I've never seen such a reactivity with other tools / indicators. It really worth the investment.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Good Indicator for Technical Analysis

It's was great experience to have my hands on this SMC Indicator. It's very well developed for best decision making on technical analysis. It also help to improve knowledge and better to learn new things about the markets daily. I really recommend this best technical analysis Indicator for SMC strategies.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service, refund request.

I want to thank Sonarlab, customer service.
I signed up for 1 year subscription of their SMC Pro trading indicators to see what SMC is about. I saw they had a 30 day 100% money back guarantee so saw now problem to cancel if SMC was not a good fit for my way of trading. Two days later I decided to cancel then to my surprise learned the guarantee was not for 1 year plan. My mistake for not checking their policy up close.

Caity, at Sonarlab, was very understanding and although they normally do not do refunds on yearly and quarterly subscriptions she gave me the refund. I appreciate it as I should have looked at and understood the policy. Their trading indicators are based on market structure and are a excellent visual guide for anyone that like that method.

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Basic

Ordered their ITC indicator, which I decided wasnt to my liking within about an hour of testing it out.Their own claim was 30 day money back guarantee. I contacted them within the first hour via their portal and didn't hear anything, assumed it was going to refund at the end of 30 days. I got some notice email 2 weeks after about the cancelation ending my service but nothing about refund; I emailed them about my refund and no reply. I waited a good few weeks after end of 1st month still nothing, trying hard to get in touch. BAD SERVICE, fly by night company

17 June 2023
Unprompted review
Sonarlab logo

Reply from Sonarlab

Hello, please open up a ticket in our discord channel and we are happy to solve this issue.

Rated 5 out of 5 stars

The indicator is awesome! 5⭐customer service!

The indicator is awesome! Unluckily It wasn't mandatory necessary for my trading, so I decided to request a refund. It was super simple through a discord-ticket. The customer service was responding super quick and my refund was confirmed after 2 hours. If you're looking for a good SMC-Indicator with a 5-Star customer service, Sonarlab is the way to go!!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Problem resolved now, great company.

It has been 3 business days since I requested a refund for my purchase and still no response.

Edit: they fixed my problem, I am very happy with their services.

13 June 2023
Unprompted review
Sonarlab logo

Reply from Sonarlab

Dear valued customer,

Thank you for sharing your concern here and we truly apologize for any inconvenience you may have experienced. However, we'd like to clarify that we had processed your refund request 1 day before this review was posted.

We strive to maintain high standards of service and aim to respond to all requests within the stipulated timeframe. Sometimes, depending on your banking institution, it may take a bit longer for the refund to reflect in your account, even after we have initiated the process.

Please check your account once more and you should see the refund. If it's not there, we encourage you to get in touch with your bank as they may be able to provide you with more information.

If the issue still persists, please contact our customer service team directly. We'll gladly assist you in resolving this matter. We value your business and look forward to serving you better in the future.

Best regards,

Team Sonarlab

Rated 5 out of 5 stars

Thanks Sonarlab!

The Sonarlab indicator(s) are a extension for my trading skills.
The SMC indicator fits perfect for my trading strategy, the chart work it's saved me is really a joy. The communication with the sonarlab team is also perfect.
I am really happy that I've discovered this.
''thanks guys keep up the good work''

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Sonarlabs got me profitable!

TradingView is an endless sea of indicators and strategies, and as my first year as a trader this was overwhelming. Trying to find what would work for me and my style of trading so I could be successful was hard. I wanted something simple yet effective. Then I found Sonarlabs

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Very professional indicator and customer service

Very professional indicator and customer service. I worked with Luxalgo Indicator and SonarLab. The luxalgo indicator does not have one-tenth the capabilities of the Sonarlab indicator. They only use the combination of colors to introduce the indicator, which is very important in marketing science, but this important point is not observed in the introduction of the Sonarlab indicator. My friends, you will not find a more professional indicator than Sonarlab in this area

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Game Changer for All Traders and Experience Levels

The indicators Sonar Lab has developed save me countless hours of manual work each week allowing me to instead quickly analyze price positioning and action on multiple time frames. I no longer have to question whether I've identified the right internal and swing order blocks, ether a fair value gap is still valid, or wonder if we're in a bear or bull structure... Literally it's all right there. On top of that, the discord community gives you direct access to seasoned ICT traders as well as the developers who are open to feedback on improving indicators.

1 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look