Solution Talk Reviews 46

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

On a scale of 1 – 5 (1 being poor and 5 being excellent) please indicate your responses below: Training Structure - 5 Training Content - 5 Quality of Handout / Workbook - 5 Traini... See more

Company replied

Rated 5 out of 5 stars

The best thing about Jules and Laura's courses is that they let the participants do the talking rather than make us sit for long periods listening to them, as some courses do. And we learn by role pla... See more

Company replied

Rated 3 out of 5 stars

I been referred to “Solution Talk” through local housing to “help me with issues with neighbours”. I feel overall experience from it was the best outcome it could be from them. However, the “d... See more

Company replied

Rated 5 out of 5 stars

Julie was very professional at all times even when conversation were at a high and got heated! The session was challenging as sadly the perpetrator's did not take responsibility and was cle... See more

Company replied

Company details

  1. Consultant

Written by the company

North West based conflict resolution company specialising in Mediation,Training, Conflict Coaching & Restorative Justice


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4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 5 out of 5 stars

A very useful mediation workshop

A very useful workshop providing an introduction into mediation. The hosts were very enthusiastic and helpful, I really enjoyed the overall experience and gained a lot from it.

1 December 2021
Unprompted review
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Reply from Solution Talk

Thanks for your review Caoimhe, glad you enjoyed the training and gained a lot from it

Rated 5 out of 5 stars

I enjoyed the session a lot

I enjoyed the session a lot. It was very informative and helpful as a small introduction into the world of ADR.

30 November 2021
Unprompted review
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Reply from Solution Talk

Thanks for your review Tae-Jon, glad you enjoyed the training and found it informative

Rated 5 out of 5 stars

It was a great experience

It was a great experience and despite the workshop being held online, the hosts were very encouraging and enthusiastic.

26 November 2021
Unprompted review
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Reply from Solution Talk

Thanks for your review Luvenia, glad you found the training a great experience

Rated 4 out of 5 stars

The experience overall was wonderful

The experience overall was wonderful. I got plenty of insight into an area of law I am very interested in. To add, the hosts were a pure delight and their enthusiasm for the work reflected upon us all and made it a very informative and enjoyable experience

26 November 2021
Unprompted review
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Reply from Solution Talk

Thanks for your review Jacob, glad you enjoyed the training.

Rated 5 out of 5 stars

Excellent teaching and clear guidelines…

Excellent teaching and clear guidelines for students to learn how to step in the process of mediation. Thank you for the opportunity for us to understand what is really a mediation looks like and how to become a mediator.

25 November 2021
Unprompted review
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Reply from Solution Talk

Thanks for leaving your review, it was a pleasure working with you on the training.

Rated 5 out of 5 stars

Meaningful, Helpful and Empowering…

These 3 sessions were some of the most meaningful, helpful and empowering hours in a long, long time. I mean apart from the professionalism, reliability and effectiveness from Julie, the openness, humour, listening and expressions of understanding were second to none. I’ve had life coaching in the past, both times had a huge positive impact, these sessions were amazing too. Considering done over the phone, just Thankful.

29 October 2021
Unprompted review
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Reply from Solution Talk

Thank you so much for your feedback of the service you received and for taking the time to leave such positive reviews on Google and Trust Pilot, we really do appreciate it.

Rated 5 out of 5 stars

Very good course

Very good course. Laura and Julie were amazing! They are both lovely and work extremely well together. They both bring a very positive attitude to their work, which reflects throughout the teaching of the course and they both have very strong knowledge of mediation.

In regard to the course itself, it creates awareness of what mediation is and what your role as a mediator is. You learn the procedure mediation goes through alongside the skills you need to develop in order to be a successful mediator. You take part in a number of role playing and team working activities which are also very useful.

15 July 2021
Unprompted review
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Reply from Solution Talk

Thank you for your feedback Liam, we are glad you found the training to be of use

Rated 1 out of 5 stars

Did not change my situation at all and…

Did not change my situation at all and I felt very attacked during the session as some one else was allowed to talk for the person I was supposed to have mediation with

2 June 2021
Unprompted review
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Reply from Solution Talk

Thank you for taking the time to provide your experience of our mediation service and we are really sorry that it was not as you had hoped for. It is our understanding that the other party involved in the disagreement required additional external support to enable them to access mediation in a fair and equitable manner, but as a result of this, your mediation experience was a negative one. We would be really interested in discussing this further with you, so we can identify areas of improvement in the services we offer. Please let us know if you would be willing to discuss this further.

Rated 5 out of 5 stars

Amazing Sessions

They were really friendly and I loved how interactive the sessions were as I was able to gain a lot from them and put these skills into practice within everyday life.

20 April 2021
Unprompted review
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Reply from Solution Talk

Thank you for the lovely review Pritpal, it’s good to hear that found the training useful

Rated 5 out of 5 stars

I have gained an insight view about…

I have gained an insight view about alternative dispute resolution and also experienced how would it be conducted. Overall this was a very useful seminar to attend and im happy that i have benefited from it.

18 April 2021
Unprompted review
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Reply from Solution Talk

Thanks for the feedback Tharani, we are glad you found the training helpful and benificial

Rated 5 out of 5 stars

Liverpool University Solution Talk

• Training Structure - 5
• Training Content - 5
• Quality of Handout / Workbook - 5
• Training Length - 4
• Trainers / Training Delivery - 5
• Interactive Elements - 5

The training was really good given the current circumstances. Offered a lot of new information, and was a great introduction into mediation training. Looking forward to utilizing these skills in the future and hope to expand on the further.

16 April 2021
Unprompted review
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Reply from Solution Talk

Thank you for your feedback, we appreciate it

Rated 5 out of 5 stars

Review of mediation workshop

The mediation workshop ran by solution talk was incredibly interesting and ran extremely well. Having booklets at hand with tasks to do were a great touch and made the workshop much easier to engage with.

16 April 2021
Unprompted review
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Reply from Solution Talk

Thanks Amie for your review, glad you found it interesting.

Rated 5 out of 5 stars

Lovely training staff that made the…

Lovely training staff that made the experience interactive and engaging. I have learnt about new skills such as negotiation that I can apply to future job roles. The activities closely tied in with the key elements of mediation and provided me with a good foundation and starting point if I wanted to be a mediator in the future.

16 April 2021
Unprompted review
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Reply from Solution Talk

Thank you Kate for your feedback, which we appreciate. We're glad you found the training to be useful

Rated 5 out of 5 stars

Both leaders were lovely and…

Both leaders were lovely and professional and very informative, making the sessions useful and interesting

15 April 2021
Unprompted review
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Reply from Solution Talk

Thanks for the review Madison, we appreciate it

Rated 5 out of 5 stars

ADR introduction to mediation

The two training sessions were conducted excellently by Laura and Julie. I believed the workshops were very helpful and gave me and insight into the world of mediation. From this training, I have learnt a range of skills that will be useful in life, but also in my law dergree. Thank you!

15 April 2021
Unprompted review
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Reply from Solution Talk

Thanks for the review Erin, we really appreciate it and are pleased you found the training helpful, It was lovely to meet you,

Rated 5 out of 5 stars

Great training

An in-depth and thought provoking training session giving mediators another tool to understand and aid effective communication in the mediation process. The trainers were patient, open and very knowledgeable, helping our team to understand key concepts and ensuring we remained engaged throughout. I would very much recommend this course to anyone looking to upskill.

12 April 2021
Unprompted review
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Reply from Solution Talk

Thank you for your review, we appreciate it

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