I did a (what was supposed to be) paid trial shift with this company in November. I was told what to do for about ten minutes and left for the entire day to package orders by myself. I received an ema... See more
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See what reviewers are saying
Lovely products. Ordered keyrings on 8th Dec as end of term teacher gifts. Order didn't seem to have shipped by 13th. No response to my email and Customer Service phone number didn't work. However, go... See more
Items never received, tracking number not working. No response from seller on notonthehighstreet. Now have to find last minute Christmas gifts. Complete scammer. Notonthehighstreet are getting a bad... See more
Can’t understand the dreadful reviews. I ordered and have had delivered a personalise Gym towel. Turn round from order to delivery was quick even during postal strike Lovely towel. Name as ordere... See more
Company details
Information provided by various external sources
Solesmith is the original personalised sock company. Discover a range of witty, funny, colourful and unique personalised socks, designed and created in Britain
Contact info
Wetmore Road 10, DE14 1DU, Burton-on-Trent, United Kingdom
- solesmith.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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BAD!!
BAD!!
Received screwed up in a plastic bag, threads hanging out of dressing gown. Poor quality, tried to contact them on numerous occasions and they would not get back to me. Contacted through Instagram they said they replied to my email (which they hadn’t) tried to contact them again through Instagram and they are not coming back. Please do not waste your money like I did. I’m not sure this is reputable company as they are impossible to contact.
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