The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
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Review summary
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Reviews shaping this summary
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... See more
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important doc... See more
Prompt friendly response to request for help with problem on the Solenco bought week earlier(11 June 2026) Couriers collected the Solenco same day. Repairs carried out and Solenco returned by couriers... See more
Company details
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
645 reviews
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Replied to 75% of negative reviews
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Absolutely everything
Absolutely everything. The new machine was quickly delivered and the old one quickly repaired.
6 August 2026
Efficient
Perfect communication during the order process. Product was delivered in good condition.
17 August 2026
Excellent !
23 July 2026
Excellent delivery time with fantastic…
Excellent delivery time with fantastic after sales service
15 July 2026
Prompt service and a quality product!
27 July 2026
Solenco air purifiers and dehumidifiers super efficient
I have allergies and chemical sensitivity, so I live with closed doors and windows (and of course no fragrances and other chemicals inside my home!) I have used Solenco air purifiers in my home for years, and the amount of dust we vacuum off the inlet screens weekly, shows just how effective they are. The room I use as my library and office, gets no sun in winter and I've noticed that my books show signs of moisture damage. I have now bought the Meaco 10 litre dehumidifier from Solenco and I decant at least 5 litres of water from it daily. Obviously working 100%. THANK YOU AGAIN, SOLENCO!
23 July 2026
I much appreciated the quick delivery…
I much appreciated the quick delivery and professional communication!
20 July 2026
Quickest delivery service ever
I knew the product I wanted, and the discount offered on the number of products worked because I needed more than one. Additionally, I received my products the next way, which is quicker than any other retailer, and is definitely an advantage.
6 July 2026
Excellent on every level.
Service was excellent,almost immediate response and delivery was very fast,the products are always of good quality and work very well.
15 July 2026
Impeccable service
Kyle was phenomenal .
Communication skills and product knowledge ,made me so much more confident in making the purchase .
Well done Solenco .
My dehumidifier is awesome
1 July 2026
Excellent service product
Excellent service and feedback from placing the order to receiving the delivered product.
The product was exceptionally well packed and works exactly as expected.
I’m very happy.
2 July 2026
I was introduced to your Solenco CF8500…
I was introduced to your Solenco CF8500 in 2021 after 3 weeks in hospital with COVID. It is a sturdy product. I'm waiting for the filters to arrive August to replace mine. I live in Newcastle KZN and the pollution is terrible. I saw your special on the Purification Pal and decided to buy one for my bedroom for the interim. I am really impressed! Not only with the product but the communication and final delivery. Well done!
PS: I also enjoy the stickers! Very creative!
29 June 2026
Its always a pleasure to deal with you.
Its always a pleasure to deal with you.
Prompt and efficient service including delivery always faultless.
19 June 2026
Solenco is a trusted brand which did…
Solenco is a trusted brand which did not disappoint. Professional delivery, excellent product.
15 June 2026
delivery and order was smooth
delivery and order was smooth, I didn;t expect such a big unit thought smaller in size
15 June 2026
Quick efficient service & delivery
8 June 2026
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