Brought a jacket 300£ came with rips no box and stains on it. Looks worn the tags weren’t in it and I’ve Dm the company no reply on the website it says brand new top of that took 2 weeks to come never... See more
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See what reviewers are saying
Shoes came in an amazing time despite the fact I live in the UK (London to be exact) they're amazing quality, fits me perfectly and didn't come creased or nothing, I also love the small gold chain o... See more
My friend recommended her to me & i am so happy she did, She is the PLUG! Fastest transaction I’ve ever done in terms of buying from a reseller. Paid for the goods & was able to get them within... See more
Excellent customer service ! The tracksuit came in less than a week which was really good as I had somewhere to go on the weekend. The tracksuit was authentic as I’ve had trouble previously with fake... See more
Company details
Written by the company
We sell EXCLUSIVE, LIMITED and LUXURY footwear and clothing! Available at Sole Decree are brands such as AIR JORDAN; NIKE; ADIDAS YEEZY, FOG ESSENTIALS and much more to come! Get the latest updates via our social media @soledecree!
Contact info
London, United Kingdom
- 07538566285
- info@soledecree.co.uk
- soledecree.co.uk
3.9
Great
53 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nike dunk pearl
Legit shoes, excellent customer service and very fast delivery
31 July 2021
Unprompted review
Electric retro green/black
Proper good genuine peoples people and located the exact trainer I wanted within 48 hours mad!!!
Definitely will be a long lasting business connection no doubt 🎯🎯🎯
29 July 2021
Unprompted review
Great sellers Wouldn’t order anywhere…
Great sellers Wouldn’t order anywhere else for my Jordan’s
28 July 2021
Unprompted review
Brilliant trainer seller
I have bought from this authentic seller numerous times & on each occasion I was not disappointed. Very good communication throughout, constant reassurance and proof of shipment every time. Fast shipping and on many occasion they’ve purchased shoes specifically for me. Always a happy shopper when shopping with them.
27 July 2021
Unprompted review
Bad return policy.
I received my order and the size didn’t fit so naturally I contacted them to request an exchange but I was told that they don’t do refunds or exchanges and that all sales are final as stated in they’re FAQ’s and that they advise to go up 2 sizes in the brand I ordered. However I did have to point out that this advise is not stated on the product page so it wouldn’t have accrued to me to check for this in the FAQ’s.
I then informed them that under the long distance selling act I was entitled to at least an exchange but again they refused so I have had to raise a dispute with PayPal as it’s unfair for me to be stuck with a product that costs nearly £200 and can’t use.
25 July 2021
Reply from Sole Decree
Hi there,
We apologise for your experience with us. Once you contacted us for an exchange, we advised that the information on our website is sufficient for you to be sure to purchase your correct size. There are some footwear that do not fit ‘true to size’ and for this, we have a recommended size guide for all our customers. Returns and exchanges for us as a consignment store aren’t possible at this time unfortunately but we do hope we can change this in the near future!
Thank you once again and we hope you have a better experience of you choose to shop with us again!
- Sole Decree
Best transaction from a reseller EVER
My friend recommended her to me & i am so happy she did, She is the PLUG!
Fastest transaction I’ve ever done in terms of buying from a reseller.
Paid for the goods & was able to get them within a few hours!
Great prices on the site & great customer service to match!
So reliable & 100% authentic goods.
I will definitely be buying from her again
She is 12/10!
13 July 2021
Unprompted review
Very good service
Came quicker than expected! Excellent service, will definitely be ordering again.
30 June 2021
Unprompted review
Definitely getting my next pair ASAP
Definitely getting my next pair ASAP! Excellent customer service and fast shipping. Definitely recommend shopping here sneaker heads
30 June 2021
Unprompted review
So happy with my shoes
So happy with my shoes! Nothing comes close to them, wouldn’t find the same in the shops.
19 June 2021
Unprompted review
Lovely company and quick shipping
Shoes were shipped quickly and they were polite. Will order from them again!
15 May 2021
Unprompted review
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