This is SCAM
This is SCAM! Avoid.
I would give no stars but system doesn’t permit. Took the money and no goods after repeated emails.
Does anyone know the telephone number or address?
7 November 2025
Unprompted review
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2.3
Poor
7 reviews
Hasn’t replied to negative reviews
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Absolute low life of a company who…
Absolute low life of a company who after 7 times attempting contact they still are only content with the taking the money and sending f.,…,,all back. NO MORALS THAT JUSTIFY THEM TAKING UP ANY SPACE
16 December 2025
Unprompted review
Wish I had read reviews before…
Wish I had read reviews before buying..thought I was buying off English company in London. Delivery says 5-7 days still not received after 12 days. Legal action taken to recover money
10 September 2025
Unprompted review
I ordered my goods over two weeks ago…
I ordered my goods over two weeks ago and still haven't received them. I mistakenly thought I was ordering from Steppes!
I have contacted them several times but my emails are ignored.
They have taken my money but not produced the goods!!!
21 August 2025
Unprompted review
Complete and utter waste of time
Complete and utter waste of time , wanted to return my order and get a different size , emailed them 10 times not even a acknowledgment, stay well away
13 August 2025
Unprompted review
They are impersonating Stepprs Insoles
They are impersonating Stepprs Insoles. Fake company, fake product.
20 April 2025
Unprompted review
This is a scam
This is a scam. Take your money and don't supply the goods. BE WARNED. The email they provide doesn't exist so you can't complain or get your money back. Even the tracking they supply doesn't exist. This is a Chinese company pretending to be a UK company. Now in legal hands to recover money.
19 April 2025
Unprompted review
Reply from Sole Hero
Hello Nigel, We are sorry to hear about your negative experience! When you ordered we were experiencing an outage with our email provider. We spoke to you via facebook at all times during your order. Your order got refunded the minute you were dissatisfied!
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