Soldo Reviews 

Brilliant customer service. Guillaume was great - Helped me resolve my issue and then even checked after I had corrected the error to make sure it was all sorted! Cant wait to get started using our Soldo account, fully confident we are supported by the Soldo team.

Any questions and queries are always answered and resolved promptly and honestly. Super easy to implement a new expense function with such excellent support staff!

One man band with glitchy app and declines 95% of transactions as their fraud measures are so antiquated and unintelligent. Avoid, just not worth the business disruption as they don’t even have a contact centre.

Easy to use and very quick customer service, Soldo has sorted our team credit cards / expenses problems completely.

Sometimes it occur bugs, but online help chat is solve the problems almost all the times.

Soldo is easy to use and money goes on straight away.

Started using this card a while ago for business expenses. Really useful for keeping track of them and staff can use it to make small purchase.

We have been using SOLDO for six months and I am very pleased with how helpful the customer service team are when dealing with enquiries

We’ve been using Soldo for expenses and fuel cards and it’s been perfect in every way. The app works very well for non office based staff so far very happy with everything

Fantastic Customer Service support via chat from Jillian; helpful, quick and resolved issue in minutes

I don't think the site is the most user friendly, it isn't always the most obvious for where you are meant to click next etc to get set up. It also feels fairly expensive. It does link in well with xero and that aspect has worked very well so far!

we have trouble transfer money to the new bank account . Our bank says is your banks fault you say it's our banks fault. Unfortunatelly until today we have not find a solution except to send you payment through international transfer which has a cost of 8 euro per transaction. ( case #564028)

Very nearly 5 stars. Sometimes the app crashes when doing the receipts, otherwise it’s been great!

khouloud was very helpful and quick in helping me.

Easy to manage and use. Soldo very helped us in regard with organizin our online payments, expenses.

To be fair most of the 1* and bad reviews on here are for some stupid situations where you wouldn't need to use SOLDO and also they sound a bit dodgy and all due credit to SOLDO they seem to run a tight ship on security and misuse of the cards.

We are a 4 person SME and the system works great for us - they are a great alternative as fuel cards and general travel and work spending for employees.

there's the odd glitch but what app or IT system doesn't. I recently had help from khouloud and the matter was resolved on their in-built chat within minutes.

Customer service is non existent.

Additionally app is glitchy and doesn't work as intended. There are far better options out there that provide the same service, I've been trying to query a billing related issue off of the back of trying to close my account and they are essentially holding me over a barrel taking upwards of 4 weeks to reply to each email individually and charging me fees month on month.

Basically printing money for themselves by dragging out issues by seemingly a one man band in credit control that any other reputable company would wrap address within days.

Clearly don't have the resources for the level of customers they've taken on in terms of customer support.

Avoid for your own sanity

Has the functions we need as a medium-sized company to manage the multitude of online services through the team. I also like the good support.