We are very pleased with Soldo, easy to set up new cards and users, upload the receipts is very easy, just take a picture and it is excellent, no more receipts lost. The response from support is alway... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really great support provided by Soldo Team- specially Jillian. Very understanding and when they say "they'll reply asap" it normally means you'll hear from them within 10-15mins! Jillian was great-... See more
Company replied
Absolutely great. No hassle, no fuss & definitely no stress. Always available & supportive. It has resolved a prickly problem of payments. Now we top up our account & pay or purchase with ease &... See more
Company replied
Anastasia was absolutely brilliant. She was incredibly patient, really understanding, and took the time to make sure we felt comfortable and confident at every step. She helped us get straight to t... See more
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Company details
Written by the company
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.
Contact info
United Kingdom
- businesssupport@soldo.com
- soldo.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Great idea
Great idea used them for the past 4 years and with the transient staff they work well.
26 May 2026
Unprompted review
Reply from Soldo
Hi Polly,
Thanks so much for taking the time to share your experience! We are so pleased to hear you are happy with our services.
All the best,
The Soldo Team
Having issues with card deliveries…
Having issues with card deliveries since last year and despite mutliple attempts to flag the issue, is still unresolved. I have ordered my new card on 28.04 and as of 22.05 I still I haven't received it
22 May 2026
Unprompted review
Reply from Soldo
Hi Martina,
Thank you for speaking with us again today.
We're so glad we were eventually able to successfully courier the card in question to you at our cost. Our teams are working to understand why this shipment issue occurred. As discussed, please don't hesitate to connect with us in the future at any time, whether that relates to shipping or any other inquiries: businesssupport@soldo.com.
All the best,
The Soldo Team
Had a problem sorted very quickly.
4 May 2026
Unprompted review
Reply from Soldo
Hi Huw,
Thanks for taking the time to share your experience. We are pleased that we were able to resolve this for you!
All the best,
The Soldo Team
Fraudulent activity resolution
After fraudulent activity on our account, Soldo dealt with everything from start to finish and sucessfully get our funds back from Mastercard. They were very responsive and helpful throughout.
4 May 2026
Unprompted review
Reply from Soldo
Hi Chloe,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Reply from Soldo
Hi Ruth,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
good quick response to problems
28 April 2026
Unprompted review
Reply from Soldo
Hi Julie,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
It was all very easy
13 April 2026
Unprompted review
Reply from Soldo
Hi Leon,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Highly Recommend
We have been using Soldo in our workplace for the past 2 years and I would highly recommend them. Customer service is excellent and are very responsive to any queries we may have
9 April 2026
Unprompted review
Reply from Soldo
Hi Josephine,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
I had a issue with my company Soldo…
I had a issue with my company Soldo card and the support team were very helpful and resolved the issue within a couple hours. 5 stars !
9 April 2026
Unprompted review
Reply from Soldo
Hi Melissa,
Thanks for taking the time to share your experience! We are pleased that we were able to resolve the issue for you.
All the best,
The Soldo Team
Very easy to set up
Very easy to set up. Just need to have all the permissions set up from your company. Issues are dealt with very promptly and professionally. Very happy to be using this system!
1 April 2026
Unprompted review
Reply from Soldo
Hi Douglas
Thanks for taking the time to share your experience! We are pleased that we were able to resolve this for you quickly.
All the best,
The Soldo Team
Reply from Soldo
Hi Jennifer,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
AVOID AVOID AVOID!
AVOID AVOID AVOID!
We took out Soldo account to manage employee expenses, something which is relatively straightforward - it was at the start, then they made it more and more complicated and on top of that, charged us more for the inconvenience! There are many more options out there as we have discovered, that are (btw regulated by the same regulatory compliance requirements - they'll pull that one as an excuse, however thry did receive all the info required - the same as every other bank or financial institution we deal with! They continue to hound for docs already sent, their admin and systems are terrible, their communication is rude and highly misinformed).
Update: since trying to close our account they have since asked us to pay for a further months subscription - complete scam!
We have found a much much better service, which also makes alot more sense financially, their communication is on point as it should be - do yourself a favour and dont waste your time with this sham of a company, they talk nonsense!
3 March 2026
Unprompted review
Reply from Soldo
Dear Adam,
Thank you very much for your feedback, and we are sorry to hear about your experience.
As part of our commitment to continually enhance our services, Soldo's legacy plans are continuously being made redundant in phases. Your free plan was retired in 2024, as advised in advance by email. Soldo customers on current plans benefit from regular feature updates delivered through our product roadmap. These updates are designed to make managing company spend more efficient and ensure your business continues to get the best from Soldo.
We have obligations to the FCA, as you mentioned, regarding maintaining our account due diligence. The information we hold for our clients must be up to date; therefore, we rely on cooperation from our customers when their account is due for a refresh. If we do not receive the information necessary to bring the account up to our compliance standards, we must continue to request it. We understand that this may be frustrating, and apologise for the inconvenience. Unfortunately, however, this is a mandatory requirement to hold a Soldo account.
Please note that as a regulated EMI, we must follow certain procedures when it pertains to the safety of our clients' accounts, and we'd be happy to give you a call to discuss this further offline.
Best,
The Soldo Team
Professional Team which solves quickly…
Professional Team which solves quickly your questions. Support is super.
3 March 2026
Unprompted review
Reply from Soldo
Hi Theo,
Thanks so much for taking the time to share your experience! We are pleased to hear you are happy with our services.
All the best,
The Soldo Team
System issue
I had an issue with the system and my query was sorted within a couple of hours.
25 February 2026
Unprompted review
Reply from Soldo
Hi there,
Thanks for taking the time to share your experience. We are pleased that we were able to resolve the issue for you!
All the best,
The Soldo Team
Fast and effective
23 February 2026
Unprompted review
Reply from Soldo
Hi there
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Reply from Soldo
Hi Baha,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
The Soldo customer service agent was…
The Soldo customer service agent was both efficient and supportive. Very good customer service!
7 January 2026
Unprompted review
Reply from Soldo
Hi Tony,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Soldo - A versatile tool for our business
Absolutely great. No hassle, no fuss & definitely no stress.
Always available & supportive.
It has resolved a prickly problem of payments.
Now we top up our account & pay or purchase with ease & peace of mind.
Highly recommendable
6 January 2026
Unprompted review
Reply from Soldo
Hi Kiran,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Soldo works fine for handling…
Soldo works fine for handling day-to-day expenses, like travel, food, hotel. etc. The employees that have used it here were all happy. To install the app and get it operational is fairly easy, then you can use it as a tap to pay or you can use the card itself to pay. It tracks the expenses and this is good.
2 January 2026
Unprompted review
Reply from Soldo
Hi John,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
Great service
Great service, responds to any issue very quick with good results.
Very easy to use service.
17 December 2025
Unprompted review
Reply from Soldo
Hi Joan,
Thanks so much for taking the time to share your experience! We are pleased you are happy with our services.
All the best,
The Soldo Team
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