1KOMMA5° Australia Reviews 724

After the signing of the contract we were constantly updated on a regular basis by Jake White on the progress of our order and install dates which, due to weather conditions, changed a few times. When the installers arrived (After notifying of an arrival time 😀) they went through the install procedure and kept us up to date throughout the install of the solar panels and battery. They were very professional and polite throughout. We were very happy with the company and I would recommend 1Komma5 to anyone.

The very tidy installation of our 1KOMMA5° solar battery system went extremely well with an explanation of how the system works and the use of the PvHub app provided afterwards. A follow up phone call from Jake the next day provided confidence of team support going forward and he addressed any questions or concerns that we had.

Throughout the whole process of installation of our home battery the team at 1K5 kept us updated on every step. Their communication was top notch.
We are very happy with our new home battery.

Team did a great job and cleaned up after themselves. The install looks tidy. They were helpful answered questions and helped set up the App. Jake was a great help in organising the installation and the office team gave timely updates along the way. All in all a positive experience Thank you 1Komma5

5 stars including Jake ! Can't wait to see my power bills gone!

Our installation day was very good; Jayden and his team arrived on time and where very professional in the job they had done for us. Jayden explained to my wife and myself how things would be done over course of the day. They did fantastic job on our battery looks great they left our garage nice and clean and gave me full understanding how the app works and with all of our questions answered and explained easily to understand before they left.
Very happy with the service from 1KOMMA5 very great quote from start to finish.
1KOMMA5 gave us very good communication keeping us updated to when our job would be done
Thanks Once more 1KOMMA5 and Jayden
Kind Regards
Peter & Stacy Heinemann

The overall experience I would say was pretty good. It took about 3 months to get installed. When they got close to date they notice they wouldn't have the required stock to fulfill my order so they upgraded my panels free of charge.

When the date came around for install no one showed up and the guy was sick this is completely understandable. However it was a little bit annoying it couldn't just get pushed to the following day but it had to get pushed another two weeks. Which resulted in me having to update my approval on the finance.

Other than that everything was an absolute fantastic experience the product is really good including the software. The software is very simple and easy to manage. You can tell it's very good quality.

I'm very happy with my purchase.

The process of working out the best system for my needs was super smooth and 1Komma5 even helped out by pointing me to finance options. The sales team were knowledgeable and clearly excited by their own product without being pushy. When it came time to install everything was very fast and professional and the installers explained how it all worked and what all the pieces are. After that they had recommendations for energy providers who better optimise for batteries than my old one does. I appreciate the way 1Komma5 think big picture about they whole process and not just their little piece of the puzzle. I really couldn't be happier.

installion day went like a dream Torsten and James were fantastic, with all questions answered and explained easily to understand. Very happy with the service rendered from quote to finish.
Thank you all.Jake was very helpful also

I used 1komma5 to upgrade my battery, Jayden did a fantastic job even helping out and checking a few weird things that popped up.

Great to work with! Jimmy, Jake and Jayden were all super helpful and very efficient. Highly recommend this team to anyone embarking on the journey.

Happy with everything from start to finish. Would recommend.

Great communication throughout my home battery installation process. From my initial quote inquiry to the comissioning of the system and the follow up to make sure everything was ok, I felt that I was in good hands.

I'm quite impressed so far. The process was fast and hassle free. The battery works fine and I'm waiting to try the Amber subscription too which will hopefully make even more money for us.

The whole experience buying solar from 1Komma5 has been outstanding. From Martin, Rep, to Brady and the boys, Installation and Jake, Booking Coordinator, all have been courteous, informative and a pleasure to talk with. Early days yet, but the Solar Panels are doing a fantastic job. Great to be able to monitor the usage on my phone. Excellent service all round!

First time customer and couldn’t be happier. Upgraded my Solar battery system (added to) and process was so easy from order to installation. Luke who did the installation was fantastic, install was completed in a timely manner and thoroughly cleaned up after. After sales follow up to ensure all went as expected. I highly recommend 1 KOMMA5.

Installation team was professional, thorough and courteous. Given it was a very hot day to install, they are to be commended!

Jayden did a great job with the installation of the batteries. He communicated well prior and throughout the installation. Also walked me through the App setup and provided support to an issue with the battery system within the first week.

The disconnection and reconnection whent well the boys where professional and helpful would recommend them to all thanks for the pleasures and hassle free services

Very professional organisation from sales, installation to follow up,