Solar-Sherpa.co.uk Reviews 

128
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the clear, straightforward advice and daily guides that make navigating the complex solar panel market much easier and clearer to understand. People also value being connected to reliable local suppliers while enjoying a completely transparent process without experiencing any aggressive sales pressure. However, some people mentioned issues with supplier recommendations, such as receiving inappropriate options or facing difficulties when requesting quotes for specific roof types. A few reviewers also felt hesitant about sharing personal information upfront or experienced unexpected communication hurdles during the provider selection process.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that clear guidance and useful advice helped them... See more

Staff

People report positive experiences with staff, highlighting helpful guidance and honest information without... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent short videos and... See more

Customer service

Consumers find customer service to be positive, highlighting very good communication and helpful advice... See more

User experience

Clients share positive opinions on user experience, praising practical, clear, and informative updates that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Independent advice when it was needed most, there were too many sponsored adverts on any google search. Solar Sherpa's advice was spot on for me and I followed most of it obtaining at least five quote... See more

Rated 5 out of 5 stars

There are so many solar comparison websites out there it's sometimes difficult to get reliable information without a sales pitch. This is where Solar Sherpa are different. It's a complete tool k... See more

Rated 5 out of 5 stars

Thanks Solar Sherpa. Your guidance and honest no blinding technical talk approach , including the Companies you put forward, really helped with my journey to get a great System fitted by one of you... See more

Rated 5 out of 5 stars

I could not be more grateful for the very helpful free advice I received from Solar Sherpa. If you are considering getting solar panels please don’t waste time or take risks (unless you know the subje... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(128)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Some information is useful but nothing…

Some information is useful but nothing you can’t learn elsewhere. When it boils down to it they are looking for a referral bonus or similar. I say this because once you read their guide they badger you to request a quote. I requested a quote (twice) and both times the response came up saying try again later. When it finally went through I got a response saying “ Thank you for getting in touch! I've reviewed your quote request. Unfortunately, we currently have limited coverage in the West Midlands”. Given the size of area and population this covers they really can’t have many installers on their books. I would say the site is a waste of your time.

25 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look