Solar-Sherpa.co.uk Reviews 

128
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the clear, straightforward advice and daily guides that make navigating the complex solar panel market much easier and clearer to understand. People also value being connected to reliable local suppliers while enjoying a completely transparent process without experiencing any aggressive sales pressure. However, some people mentioned issues with supplier recommendations, such as receiving inappropriate options or facing difficulties when requesting quotes for specific roof types. A few reviewers also felt hesitant about sharing personal information upfront or experienced unexpected communication hurdles during the provider selection process.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that clear guidance and useful advice helped them... See more

Staff

People report positive experiences with staff, highlighting helpful guidance and honest information without... See more

Product

Reviewers mention positive feedback about product quality, highlighting excellent short videos and... See more

Customer service

Consumers find customer service to be positive, highlighting very good communication and helpful advice... See more

User experience

Clients share positive opinions on user experience, praising practical, clear, and informative updates that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Independent advice when it was needed most, there were too many sponsored adverts on any google search. Solar Sherpa's advice was spot on for me and I followed most of it obtaining at least five quote... See more

Rated 5 out of 5 stars

There are so many solar comparison websites out there it's sometimes difficult to get reliable information without a sales pitch. This is where Solar Sherpa are different. It's a complete tool k... See more

Rated 5 out of 5 stars

Thanks Solar Sherpa. Your guidance and honest no blinding technical talk approach , including the Companies you put forward, really helped with my journey to get a great System fitted by one of you... See more

Rated 5 out of 5 stars

I could not be more grateful for the very helpful free advice I received from Solar Sherpa. If you are considering getting solar panels please don’t waste time or take risks (unless you know the subje... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

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4.6

All reviews

(128)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Very informative

Very informative. Followed their advice regarding questions. Selected one of the recommended installers and are awaiting installation.

14 July 2026
Rated 1 out of 5 stars

Don't rely on this company

I went to Solar Sherpa and filled in all their questions accurately and their recommendation was to install a battery.

I then went to my PV supplier and found out how much I export to the grid. I then calculated that I would save £105 a year based on a battery of 95% efficiency. This means it would take over 20 years to make back the installation cost for a £2500 system and most systems are more than this. Payback time should never be more than 7 or 8 years so I would be wrong to pay for a battery

12 July 2026
Unprompted review
Solar-Sherpa.co.uk logo

Reply from Solar-Sherpa.co.uk

Hi Russell, thanks for taking the time to work through the numbers, and I completely get the frustration if the recommendation didn't match what your own calculations showed.

The report is meant as a starting point, an indication of what's worth looking into rather than a final answer, which is why we always say in it that people should check their own specific numbers before committing. Getting a couple of quotes is part of that too, so you can check real prices and consumption figures and land on the answer that's right for you.

That said, we'll double-check the calculations behind your report and see if something went wrong on our end. Thanks again, this kind of feedback genuinely helps us.

All the best,
Alex

Rated 2 out of 5 stars

Not very clear

They say they “won’t call, promise” as they collect phone number but as soon as I provided my details I got 3 or 4 calls. I just wanted their guide to my emails and see some sort of comparison as any other comparison website does and get a rough idea. I don’t have time to talk to all these other companies. At least I got that email.

Edit: it looks like one long form, not two forms - one for guide and one for quotes. Most companies can also provide quotes for their services without calling and so the fact your quotes need a conversation should have been clarified for certain. I’ve been bombarded with calls since yesterday, each companies rang me 3-4 times and there are 4 of them for sure.

7 July 2026
Unprompted review
Solar-Sherpa.co.uk logo

Reply from Solar-Sherpa.co.uk

Hi Asia,

Thanks for the review — and sorry the calls caught you off guard when all you wanted was the guidance and a comparison.

Quick clarification: all our reports, guides and tools are free to use without giving out your phone number. The calls only kick in when you request a quote — and they come from the installers, not from us. We try to be upfront about that throughout: we ask how many quotes you'd like, what matters most to you in an installer, and the page where you enter your number clearly says you'll receive calls.

That said, we clearly didn't make it clear enough for you, so we'll take a look and see where we can improve it. Thanks for flagging it.

Everything else stays completely call-free, so if it's just guidance and comparisons you're after, you're welcome to use all of it without hearing from anyone.

We only involve the installers on the quotes side because, in our experience, you can't get an accurate quote without an actual conversation. Glad the email guide came in handy!

Rated 5 out of 5 stars

Solar Sherpa provided clear independent…

Solar Sherpa provided clear independent guidance and recommended three reputable companies, all of which contacted me quickly and provided further information and quotes. I'm going ahead with one off the recommended companies and Solar Sherpa gave me the confidence that I had not been misled.

20 June 2026
Rated 5 out of 5 stars

Found these very helpful and…

Found these very helpful and informative in regards to choosing the right Solar panels system & company that would fit my requirements & needs.
Would definitely recommend using the information they provide in helping you make a decision

19 May 2026
Rated 5 out of 5 stars

I did not know what to look for with…

I did not know what to look for with solar energy and how to find a good company. I came across Solar-Sherpa and by answering a few questions a was pointed in the direction of some relevant companies. One whom I went on to use and have received excellent service from that company.

10 April 2026
Rated 5 out of 5 stars

Genuine guidance and advice

I found the advice offered impartial and genuine. deciding on solar heating is by no means a simple matter. Caution must be taken on all stages - particularly to be sure of authentic fitters.

8 June 2026
Rated 5 out of 5 stars

independent site with good advice

This seems to be an independent site giving hard won experience of the solar market place. I asked for 4 quotes and got 3. I am going with a local firm that came recommended but more importantly came to see the house roof and gave advice. This Site has plenty of really useful advice to the uninitiated.

20 May 2026
Rated 5 out of 5 stars

Solar made simple!

I wanted to explore the options for solar power at home, but was reluctant due to my lack of knowledge and the fear of companies pressure selling. Solar Sherpa took that away through sound advice and explanations of what is available. All in everyday language and no jargon. They then recommended three companies to quote for an installation. I spoke to all three companies and all were a pleasure to speak to and gave me various options for my requirements. I went with one of the recommended companies (Infinity Renewables) and had a very positive experience. My only wish is that I'd done it sooner! Thank you Solar Sherpa for great help and guidance from your knowledgeable team.

12 May 2026
Rated 3 out of 5 stars

Hard to give a star rating as much…

Hard to give a star rating as much depends on the companies that they pass your details to. So far only one company has attempted contact via email. Have emailed them back and have tried ringing them back but there is no answer machine facility so the number just rings endlessly with no reply.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Pretty rubbish really

Pretty rubbish really. The website is full of all the usual marketing and all they do is take your details and pass them onto some random suppliers the other side of the country hoping to get a referral fee.

10 May 2026
Unprompted review
Solar-Sherpa.co.uk logo

Reply from Solar-Sherpa.co.uk

Hi Callum,

Thanks for the review, and sorry you weren't satisfied!

On the referral fee, yes, installers pay us a small fee, and that's how we keep the guide free for homeowners. It's no secret, we're pretty open about it on the site.

In your case, one of the matches was quite local, though unfortunately the other was further away.

Most homeowners come back with really positive feedback, though we don't get it right every time. Reviews like yours help us do better.

All the best,
Alex

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