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OVO Solar & Heating Reviews 

309
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional installation teams for their exceptional efficiency, careful attention to detail, and tidy work practices. People consistently note that the entire journey runs smoothly, from the initial consultation and survey right through to the final setup and ongoing energy production. However, some reviewers were not happy with minor issues or post-installation support. A small group of consumers specifically mentioned occasional scheduling delays, communication gaps between different departments, minor property damage, or unresolved concerns regarding aftercare once the physical work was fully completed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the entire workforce from installation... See more

Service

Users describe positive interactions with service, highlighting efficient installations and professional... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire journey from... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the high quality and neat... See more

Customer service

People report positive experiences with customer service, highlighting that team members are knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a fantastic installation from start to finish. The engineer who did the survey was knowledgeable, flexible and efficient. He found a solution that really worked for us. The installation te... See more

Company replied

Rated 5 out of 5 stars

From start to finish everything went to plan. The planning around our complicated roof shape took some thought with the help of Sam. Payment system was easy. Scaffolders did a marvellous job in sear... See more

Company replied

Rated 5 out of 5 stars

The service we have received from Kieron and his team has been fantastic. Everything from the initial survey to the commissioning of the Heat Pump and solar has been great. There was no pressure to b... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish. Gemma kept me updated as to progress all the time. Surveyor was really helpful and answered all my questions. Scaffolders and fitters were also superb. Special me... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electrical Installation Service
  3. Energy Equipment and Solutions
  4. Boiler and Heating Service

About OVO Solar & Heating

Written by the company

OVO Solar & Heating specialises in providing high-quality, hassle-free solar panel and heating installations across the UK.

Our authorised local teams are the best in the business, delivering efficient and affordable solutions tailored to your home.

OVO is committed to making energy better for people and planet — helping you reduce your energy bills and carbon footprint through sustainable energy solutions.

From initial consultation to installation, our local teams are dedicated to delivering exceptional service and support.

Join thousands of satisfied customers who trust OVO for their solar and heating needs.


Contact info


4.9

Excellent

TrustScore 5 out of 5

309 reviews

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4.9

All reviews

(309)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with service and…

I was very pleased with service and advice given from my initial contact via a Fb advert to completion from Ovo. So refreshing to find a friendly
company that communicates at all stages of process and completed the job on schedule especially in the wintery conditions.
We would recommend the Ovo solar and heating team from South Wales from Keiron, Dallas and many others we spoke to. A big thank you

16 December 2025
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thank you for your kind words! We’re delighted to know you’re happy with your experience. Your feedback means a lot to our team. If there is anything further we can assist with please do not hesitate to contact us.

Rated 5 out of 5 stars

The company’s great team. kept me informed throughout…

The company kept me informed throughout the installation process. The installation team were very professional and knowledgeable although they didn’t drink much coffee. They were very friendly and respected my property.

12 December 2025
Unprompted review
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Reply from OVO Solar & Heating

We're happy to hear that you were kept informed and that our installation team was professional, knowledgeable, and respectful. Thank you for your feedback!

Rated 5 out of 5 stars

Solar panel installation…

The solar panel installation was completed so speedily and efficiently. The whole team worked extremely well together - Lewis and Scott installed the panels really quickly and Dallas and Harrison completed the electrical work with the battery etc. really well, including a thorough explanation of the workings of the app.

11 December 2025
Unprompted review
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Reply from OVO Solar & Heating

Thanks so much for the fantastic review! We’re thrilled to hear you had a great experience and appreciate you choosing us. We will ensure your feedback is passed onto the team.

Rated 5 out of 5 stars

Great Solar Company to deal with

Great Solar Company to deal with, from the initial call right through to installation.
I contacted three Solar firms in total and went with this Company, nothing to complain of, Paul is a great asset, he knows everything there is to know about Solar! Also a brilliant installation team too, thanks also to Sophie and Matt too for bringing it all together!

12 November 2025
Unprompted review
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Reply from OVO Solar & Heating

We're happy to hear that you had such a positive experience, from the initial call to the installation. We agree - Paul is a guru in the world of Solar! We appreciate your kind words and are so pleased that everything went smoothly. Thank you for your feedback!

Rated 5 out of 5 stars

The hassle free of making my own choice…

The hassle free of making my own choice not getting phone call after phone call.
So Ovo beat my last supplier by £1800 plus I have a 10Kw battery.
On the day of installation no issues the engineers fantastic no mess.
I would definitely advise to go solar

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Solar Experience …

Having always been sceptical of whether solar panels were realistically going to save money, I was impressed how OVO overcame my scepticism and from initial discussions to post completion every person I can into contact with has been excellent. I would willingly recommend them to others.

3 December 2025
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for giving us your feedback. Happy savings! Yasmin

Rated 5 out of 5 stars

Excellent from Start to Finish

I shopped around and OVO gave me the best system at the best price, the team answered my million questions, I was never put through to a call centre all handled locally, post install they are still on hand which is great.

No pressure selling, if fact it was me probably pressuring upgrade deals.

The system was fully installed in two days, it's a neat job and everyone from the scaffolders, roofers and electricians where friendly and approachable, the team worked like a well oiled machine and there was a clear project manager taking charge of everything.

I also liked that the team considered the future not selling me a system which is already running a max capacity and the upgraded me to the latest generation. I find myself always looking at the Fox Cloud 2.0 app to see what the system is doing. A few friends have already asked me about the system and are impressed.

Additionally I get the install SEG rate from OVO who are very good and you can collect free panels through them, there is no tie in and I'm free to move to another provider.

2 December 2025
Unprompted review
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Reply from OVO Solar & Heating

We're very happy to hear that you received a great system at a competitive price, and that our team was helpful. It's great to know the installation was completed efficiently and that you're also enjoying the system's performance (and the Fox app!) We really appreciate you recommending us!

Rated 5 out of 5 stars

First Class Experience

First class experience from start to finish! Kept fully informed of progress with the installation team arriving on time on day one. The lads worked in appalling conditions spending all day on the roof in torrential rain - I couldn’t even get them down for refreshments! Very friendly and helpful, they were respectful of property, clean and tidy, removing all rubbish at the end - highly recommended.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Solar made easy

Friendly, best price compared to other companies, honest and good advice and worked fast and efficiently

5 December 2025
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for your lovely feedback! We’re really happy to hear you had a great experience and truly appreciate you taking the time to share it.

Rated 5 out of 5 stars

Outstanding Service and Installation

Simply outstanding. Throughout my process of dealing with OVO Solar & Heating the team at the South Wales branch have been outstanding. Not only this but their installation teams (electricians and roofers) were outstanding producing an outstanding level of workmanship which is truly impressive, having a limited negative impact on the property itself. During the entire fitting process both installation teams talked me through the process, the likely impact on my day (powering down of the house electrics) as well as detailing the new system, which made me feel reassured with their knowledge and skill. Furthermore, they regularly asked for my input regarding the installation of items such as the battery, inverter and electrical equipment to ensure it did not have any adverse impact on my day-to-day life going forward. I can not recommend them highly enough!

1 December 2025
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for taking the time to leave us such a great review! We’re really pleased to hear you had a positive experience and truly appreciate your support.

Rated 5 out of 5 stars

Excellent

Neat & tidy installation. The roofers were friendly & efficient. The electrician Dallas was excellent. Very friendly & cheerful despite having to return because of an issue with the inverter.

3 December 2025
Unprompted review
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Reply from OVO Solar & Heating

Thanks a lot for leaving us such a nice review! We’re really pleased to hear you’re happy and appreciate your support. If there is anything further we can assist you with please do not hesitate to contact us.

Rated 5 out of 5 stars

Great team to work with

From the initial contact through planning, installation and follow up, the team were a pleasure to work with. All communications were clear concise and timely. Work was done at our convenience. The installation team were great, leaving the place clean and tidy when they finished. Follow up has been good to, linking everything to the grid and answering any questions.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Dallas was very helpful and informative, would recommend.

28 November 2025
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thank you so much for your lovely feedback! We’re really happy to hear you had a great experience and truly appreciate you taking the time to share it.

Rated 5 out of 5 stars

Was a easy process from start to…

Was a easy process from start to finish, install happened yesterday and Dallas was great, lovely bloke , Comms were great and system set up neatly and out of sight.

27 November 2025
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thank you so much for taking the time to leave us such a great review! We’re really pleased to hear you had a positive experience and truly appreciate your support. I will ensure your feedback is passed onto Dallas.

Rated 4 out of 5 stars

Solar Panels, Battery & Car Charger

The guys had a difficult installation due to our roof tile system, so it was a bit stop-start which disrupted the planning and delayed completion. All the people were a pleasure to work with and we are happy with the outcome.

4 July 2025
Unprompted review
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Reply from OVO Solar & Heating

Thank you for the review, Michael. We're so glad you're happy with the outcome! Yasmin

Rated 5 out of 5 stars

Keasdale Solar panel installation

My recent installation of a solar panel,inverter,and battery system, by OVO Thames West, has been excellent.
Their team of technicians have provided a neat and efficient system. All communications were polite and effective, for which I am grateful.
I can therefore recommend this company.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommend

From start of enquiries &for me to compare with another 12 companies took less than 4 weeks to completion. Scaffolding up on Friday. Panels, battery & inverter fitted up & running on Monday scaffolding down on Tuesday. Well impressed would highly recommend

17 November 2025
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thank you so much for taking the time to leave us such a great review! We’re really pleased to hear you had a positive experience and truly appreciate your support.

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