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Sola Insurance Reviews 110

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness of the platform, highlighting the ease of signing up, navigating the system, and making payments. Many people commend the staff for their helpfulness, professionalism, and extensive knowledge, making the entire process smooth and effortless. The customer service is frequently described as excellent, with agents providing clear explanations and quick resolutions to inquiries. The subscription and payment processes are also well-regarded, with consumers appreciating the straightforward nature and the timely notifications for renewals and auto-drafts. Reviewers found the overall experience to be simple, intuitive, and efficient, making it easy to obtain and manage their policies.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the process easy to file,... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers describe agents as helpful,... See more

Subscription

Customers consistently note positive experiences with subscription. Reviewers found the sign-up process... See more

Payment

Consumers generally find the payment process to be positive and effortless. Many reviewers highlight the ease... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

My agent Lindsey Lawhorn with Royalty Insurance was well versed in the policy. Answered all my questions and helped build the value of a SOLA policy. I feel comforted knowing I have an added coverage... See more

Company replied

Rated 5 out of 5 stars

It was easy to sign up. I don't know what my insurance agent had to do, all I did was select the sign up from the email I received from my agent, review the information and pay.

Company replied

Rated 5 out of 5 stars

Purchasing this policy was very easy. It offers me peace of mind since my home policy has changed to scheduled roof coverage with a large deductible.

Company replied

Rated 5 out of 5 stars

It actually gave me some additional confidence in the product Sola is offering. As the agent, I was a little skeptical but now have the confidence to sell more of this product to my customers. The c... See more

Company replied

Rated 4 out of 5 stars

Things were smooth in getting the plan but was disappointed that I had to pay 2% to use my credit card. The other payment option was to give out my bank account information which I was not going to do... See more

Company replied

Rated 4 out of 5 stars

When I got the confirmation paid receipt since I bought four policies, it was hard to distinguish which address it was associated with which receipt so I had to open up the policy. I would’ve pr... See more

Company replied

Rated 5 out of 5 stars

First time reaching out! Kaitlyn was awesome to work with. Was able to answer and resolve all my issues without having to make me feel bad about the simple mistakes I made. Great work!!

Company replied

Rated 5 out of 5 stars

So easy to file. Everyone was so helpful. The whole thing was completed and the payment was in my bank account in just a couple of days. Excellent service. Thank you!

Company replied

Rated 5 out of 5 stars

Dallas Haefeker my insurance agent reached out to me and did an excellent job explaining the product. He made the transaction effortless.

Company replied

Rated 5 out of 5 stars

Excellent transaction! Easy to navigate and get a quote. My agent is amazing and I'm thankful he suggested I consider Sola!

Company replied

Rated 5 out of 5 stars

Stan & Debbie Dziga have been incredible to work with. They are very knowledgeable and professional!

Company replied

Rated 5 out of 5 stars

Super simple! Thank you for making it easy. AND... for keeping that premium low (unlike the OTHER guys)!

Company replied

Rated 5 out of 5 stars

Stephanie Schoenauer was helpful in explaining/selling Sola Insurance to us.

Company replied

Rated 5 out of 5 stars

Sign up was easy. I was just trying to get info and details ended up with policy agent had info available and easy to navigate.

Company replied

Rated 5 out of 5 stars

Our insurance man , Justin Loomis did well sending the information that he suggested, thank you

Company replied

Rated 5 out of 5 stars

Heather is awesome! Helpful, caring, very knowledgeable. A joy to work with.

Company replied

Rated 5 out of 5 stars

Our agent sent the quote and the link was right there to sign up. Super easy and intuitive

Company replied

Rated 5 out of 5 stars

It was simple and straightforward, something which is quite rare these days!

Company replied

Rated 5 out of 5 stars

The company notified me in advance of the upcoming renewal as well as reminders about when the payment would be auto drafted.

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Rated 5 out of 5 stars

Angela was very helpful in getting this set up for me.

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Rated 5 out of 5 stars

My agent worked up the quote, sent it to me, and told me to set up the payment online. Super easy.

Company replied

Rated 5 out of 5 stars

Plenty of time to advise of renewal and ETF payment.

Company replied

Rated 5 out of 5 stars

Fast simple and easy to use and renew. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Excellent product. Teri was very helpful.

Company replied

Rated 5 out of 5 stars

I had questions and you answered them in a professional manner making it easier to understand the parameters of the coverage.

Company replied

Rated 5 out of 5 stars

The representative was very helpful and friendly.

Company replied

Rated 5 out of 5 stars

This was a no hassle sign up. Everything was quick and easy.

Company replied


Company details

  1. Insurance Company
  2. Home Insurance Agency
  3. Personal Insurance Company

About Sola Insurance

Written by the company

Wind/Hail Insurance. Reimagined for You.

Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through.

If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation.

It’s simple coverage that adds protection without adding complexity.

Why homeowners choose Sola:

Better coverage
Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.

Quick, simple claims
We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.

Fair pricing
Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.

Reinsured & secure
Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability.

Fair prices. Fast payouts. Full peace of mind.
That’s wind/hail insurance, reimagined for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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1-star

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Rated 5 out of 5 stars

Robert

Easy to enroll

23 March 2026
Sola Insurance logo

Reply from Sola Insurance

Robert, thank you for the nice review. We're glad to hear you had an easy process getting set up!

Rated 5 out of 5 stars

Renewal

Same premium as last year. Fair price. Easy process and advance notice of the premium coming due was helpful. Renewal via email notice was easy.

22 March 2026
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Reply from Sola Insurance

Rob, we strive to keep our premiums affordable and consistent year over year. Thank you for choosing Sola, and we appreciate your feedback!

Rated 5 out of 5 stars

Easy to set up an account

Easy to set up an account and understand the information on the website.

22 March 2026
Sola Insurance logo

Reply from Sola Insurance

Barbara, thank you for the review! It is great to hear you were able to easily navigate our platform and website.

Rated 5 out of 5 stars

First time reaching out!

First time reaching out!

Kaitlyn was awesome to work with. Was able to answer and resolve all my issues without having to make me feel bad about the simple mistakes I made. Great work!!

20 March 2026
Sola Insurance logo

Reply from Sola Insurance

We're glad Kaitlyn was able to help answer all your questions! Thank you for the review.

Rated 5 out of 5 stars

very easily renewed.

very easily renewed.

20 March 2026
Sola Insurance logo

Reply from Sola Insurance

Janet, we're glad to hear you had an easy experience with Sola! Thank you for the review.

Rated 5 out of 5 stars

agent was awsome

16 March 2026
Sola Insurance logo

Reply from Sola Insurance

Thank you for the review, Brent! We're glad to hear you were able to get the coverage you needed.

Rated 5 out of 5 stars

Helpful representative.

The representative was very helpful and friendly.

17 March 2026
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Reply from Sola Insurance

Mary, we're glad to hear that your agent was helpful in getting the coverage you needed!

Rated 5 out of 5 stars

Easy Coverage

18 March 2026
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Reply from Sola Insurance

Frank, it is great to hear you had an easy experience with Sola!

Rated 5 out of 5 stars

Justin Loomis

Our insurance man , Justin Loomis did well sending the information that he suggested, thank you

18 March 2026
Sola Insurance logo

Reply from Sola Insurance

Russell, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

Jeff was great

Jeff was the best at explaining everything

17 March 2026
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Reply from Sola Insurance

Colleen, glad to hear Jeff was able to help you! Thank you for the review.

Rated 5 out of 5 stars

My agent worked up the quote

My agent worked up the quote, sent it to me, and told me to set up the payment online. Super easy.

16 March 2026
Sola Insurance logo

Reply from Sola Insurance

It is great to hear you had an easy experience getting set up with Sola. Thank you for the review!

Rated 3 out of 5 stars

OK, OK

OK, don’t know much more

16 March 2026
Sola Insurance logo

Reply from Sola Insurance

James, thank you for the review. If you have further questions, do not hesitate to contact our team at sola@solainsurance.com or (404) 446-0231. You’re also welcome to connect with your agent, and we’ll be glad to walk you through any questions.

Rated 5 out of 5 stars

Timely notices

Plenty of time to advise of renewal and ETF payment.

15 March 2026
Sola Insurance logo

Reply from Sola Insurance

Rachel, glad to hear you had an easy experience. Thank you for choosing Sola!

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