After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more
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Company details
- #9 of 12 best companies in Home Goods Store
Written by the company
SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.
Contact info
121 King William Street, 5000, Adelaide, Australia
- hi@solagarden.com.au
- solagarden.com.au
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Replied to 100% of negative reviews
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Friendly and efficient support
I had a minor issue with my purchase and Paul was extremely helpful from start to finish. He took the time to understand the problem and made sure everything was resolved quickly. Thanks to his support, all the lights are now working perfectly for us. Really appreciate the great customer service!
Have bought several boxes of these…
Have bought several boxes of these Solar lights , unfortunately 2 of the lights from last year stopped working
Contacted Sola garden and they immediately offered to replace
Didn’t even have to return the faulty two
Excellent customer service
Great service and products.
The 12 in-ground lights i ordered were packaged and delivered promptly. Some of the lights delivered had a very slight imperfection, a short email with attached photos to Paul from SolaGarden and within a couple of hours I received a reply informing me that that replacements had been arranged and would sent asap. The lights that I did install look amazing, they switch on just as the sun starts to set and only switch off when it starts to get light the following morning. They create a wonderful ambience in our garden and along our pathways. Great product and service. Lastly a big thanks to Paul for the prompt and professional
service he provided.
Let there be light!!
Let there be light!!
Amazing lights, I just love them. You can time them, choose different settings in light that you want. They are solar powered and the only thing you need is someone who can put them up safely for you and the panel in the sun and you have beautified your night environment. I bought several for gift especially after discussing how other cheaper brands are just not worth it because they don't last. I highly recommend them. I have the festoon lights and fairy lights. I have had mine for over 12months and brought a 4 pack and gifted some. It feels like you're spending a bit of money but it's actually great value for money in the long run.
Good, prompt service
Had a small issue with my lights so made contact to address the issue. Received a prompt reply and was sent a replacement part with a minimum of fuss.
Hassle-free experience!
The lights themselves are great.
SolarGarden have been amazing
SolarGarden have been amazing, their solar lights have had a lot of attention, so much so friends and strangers have wanted to know where i purchased the light's, a friend of mine who lives in the Blue Mountains saw my beautiful display of lights , that day he order them on line.
Great lights & amazing customer service…
Great lights & amazing customer service & help whenever required by this company. Can’t praise them enough!
Garden solar lights
I had terrific service from the solar garden people and love my lights.Throughly recommend their solar lights.
Exceptional customer service
This Company is amazing! The lights are amazing! Paul is amazing!3 years down the track I had a faulty light. The whole string was replaced, no questions asked! Paul literally replied to my emails within minutes, no matter what the time of day!
Amazing customer service experience
Amazing customer service experience. Bought a set of 12 lights. Unfortunately 2 were not lighting up as strong as the rest. Upon knowing about this, Paul immediately sent me replacement stock. Thank you so much. Great value. Will buy more!
Service and products that are second to none
Well to begin with the lights are fantastic. They look amazing and hold their charge well. On top of this the service is second to none. One of my lights was broken on delivery and the team were on it straight away and replaced it without any questions. Would highly recommend these guys to anyone.
Great to buy from
Sola garden is 100% legit company and I recommend it to any prospective buyer of garden lighting.
Unfortunately one of the solar lights I purchased failed to work, Paul replaced the faulty unit promptly and without question.
Great service and a pleasure to have an honest and efficient company to work with.
Cheap quality and no there not magnet
Cheap quality and no there not magnet. Very dissatisfied

Reply from SolaGarden
Great quality lights!
The lights are effective
The lights are effective, the bottom pieces come off quite easily in the garden.
The BEST customer service
This company takes,customer service to the highest degree. Fabulous dealing with Paul , fast and sorted quickly and easily . I highly recommend them . And the products are great with a fabulous warranty .
The service I received when I…
The service I received when I encountered a problem. Looking after the customer, very refreshing & very efficient.
Cheap plastic landfill and poor customer service
The festoon lights stopped working after only 2 months and so did some of the small firefly lights. Big disappointment as the length and spacing was perfect for my space. It confirms what I suspected as I was opening the packaging - the products sadly look like cheap landfill made in China, rebranded and resold in Australia!

Reply from SolaGarden
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