SOLADO Reviews 

I started purchasing from Solado for a year now and it started off good but now a lot of their items are out of stock, yet their website fails to notify the buyer that the item is out of stock. So I ended up purchasing a whole bunch of clothes from them that were out of stock and what makes it even worse is that they do not reach out to you to let you know that the items are out of stock. The buyer has to reach out to them directly to ask where is my package? And that’s when they tell you “oh the items are no longer in stock”. This has happened to me several times so I’m telling all of you to just avoid shopping from them altogether until they get their s*** together. They offered me a 20% coupon but that isn’t enough. They need to update their website NOW!!!

My parcel was returned to China for I do not know what reason. Costumer service is not responding to me and I have the feeling my money has been stolen. Stay away from this company.

Do not go near this company. I spent around £90 and they didn’t fit me and was horrible quality so I contacted them and they told me to return them at my own expense as they are in China. They told me to purchase tracking. It cost me £40 to return the item, I have contacted them many times as I know they have the item as it’s tracked they keep telling me that they do not have it and they cannot send me a refund until they have the item. It’s been four months now and I still have not received my refund. The customer service is awful and they never reply , I’ve even contacted them on Instagram and I got blocked do not use this company?

If I could give zero I would. I ordered over £100 worth of clothes. They arrived, some damaged and poor quality. I asked to return them , after numerous delay tactics they agreed at my expense! They are in China! When I went to return it cost me £50. I had confirmation of the delivery by Parcel force with the actual date and time etc and they repeatedly say they have not got the parcel in their warehouse! Do not waste your money or time on this company. They have cheap products, zero customer service and no integrity. My fight is not over , believe me! This has been going on for months.

STAY AWAY FROM SOLADO!
Clothes they selling coming FROM CHINA and they VERY VERY POOR QUALITY. And if You would like to RETURN FAULTY CLOTHES they make return process as hard as possible and at the end THEY WILL ASK YOU TO RETURN FAULTY ITEMS AT YOUR OWN COST TO CHINA!!! Be careful THEY ARE SCAMMING CUSTOMERS!!!

Clothes were ok, I wanted to return some though. They offered either 25% refund to keep or pay the expensive return fee back to China. I actually went the route of trying to ship back to China and it was awful. I spent $70 trying to ship it back and it the package returned back to me 6 months later because it was rejected by customs. I tried to contact them to just get the 25% refund since shipping it back for a full refund failed. They never responded.

THIS IS THE WORST ORDER OF MY LIFE. like is it clothes for dwarfs? Quality like there's no quality it's so badly made. I don't recommend anyone to loose their money with this "brand". + they are not honest and don't refund or take returns.

Super cute, fast shipping, honestly 0 complaints!

If I could give zero stars I would. My experience was hell, I wish I read the reviews before hand. I hope my review could save someone else from making similar mistakes.
First off, my order took 6 weeks to arrive, I wish I cancelled shipping half way through that but I was hoping I’d like the clothes even with the long wait. The threads were out of place, the quality was so damn cheap, my 9yr old cousin makes better clothes for her Barbie dolls. And let’s not even get started on the return, it seems like they don’t even want you to return it, and they offered me 30% back which felt like a complete disrespect seeing how poor my experience was. 5 email threads later and I still don’t know where to return the pieces, Just a horrible shopping site all round, never seen anything like it

They don’t pay their creators- I did an advertisement in October for Solado and they signed a contract which stated I would be paid in 30 days ( which would be due end of November) it is now mid January and they have ghosted me via email and Instagram DM and deleted my comments from their Instagram post of me trying to get a response. TERRIBLE company if you’re a creator DO NOT WORK WITH THEM- AVOID AVOID AVOID

Deplorable and idiotic customer service team. They refunded an item that was still in stock from my order, and when I reached out asking them to price match the cs agent sent me a link to a completely different top that wasn’t in my order saying it was out of stock. WHAT? And that’s not even the best part! They said bc the package had already shipped they couldn’t do so, but I reached out before it shipped, keep in mind this was on a $250+ purchase. Aside from that, the clothes are, expectably, you get what you pay for crap quality. I can live with that, but expect stuff to come with exposed threads and the like. It also takes over a month for shipping. Definitely avoid shopping here if you plan to return items, because the cs team are stupid.

The customer service is basically not existing. If you want to return items, they make you ship it to China and habe no return policy: „Ship to our return adress, if you want a full refund“. The quality of the clothing is very poor, but the clothes ain‘t necessarily cheap. Don‘t get blinded by the website pics: this is a cheap China company. cheap product, cheap manners. 🤘🏻

I would give this useless company 0 if it was possible. Took over a month to receive my one dress they kept extending the shipping time because they had Black Friday sale so it made everything difficult. Smells bad. I already did a chargeback. Please listen to me do not order from this company. Order from AliExpress you’ll get your stuff in 2weeks

I ordered an express shipping item in the middle of November and have YET TO RECEIVE IT. Customer service doesn’t even message you back. They never gave me my refund either.

Got wrong sizes and colors, contacted ant apparently there is no free returns. The quality is also bad, there is stitches and threads showing.

I’m so so sad about my experience with this company. I ordered in November an order I payed 35$ extra to be expedited as I have a birthday today I wanted to wear my special order for. I checked my tracking every day and the afternoon of December 8th at noon they had “delivered” my parcel when no one was home. I came home to no package and no delivery notice. So I was robbed… I have contacted their support team 6 times now and NO RESPONSE! I’m in shock. They owe me over 200$ and someone in my building picked up my package. I’m so angry. Don’t trust this company and their ethics with a safe delivery. I deserve better.

I really like the dresses....I will buy more in future and will suggest to my frds to buy from ..SOLADOOOOO

Listen to the reviews, do not shop at SOLADO. I placed my order on November 25th, 2022. About a week later, I realized I haven't received any tracking information or notification that my item had shipped. So I decided to contact them on December 5th, 2022 to let them know this. Their response was something about processing taking longer due to their recent sales & "keep your patience & wait" (very rude, btw). I wrote them back & requested a refund (which they had no choice of keeping because the package had not shipped yet). Thankfully, I caught them before they shipped the product out & I didn't have to go through the whole return hassle with them.. because these reviews of the clothes being bad quality are a few too many & the return for refund process seems like HELL! This company feels like a scam. If I could rate it negative stars, I would.

The bodysuit fit me like a glove, easy to put on and was very sexy!

Awful customer service. Over a month and they still didn’t send my order. Had to publicly chase on comments to get a refund which is not my usual way of making contact but was the only way to get an answer from them. Another customer/follower joined in on the convo in the comments due to similar bad experience and they deleted them. Don’t bother ordering from this brand!