Beautiful and fantastic quality jewellry! I ordered 4 pairs of earrings along with the offer for the Luxe jewellery case. My daughter was very happy with her birthday gift. Durable, stylish and p... See more
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Absolutely amazing customer service from Kerry, who quickly solved an error with shipping address (all my fault as I didn’t put my address in properly) New order sent the next day. I am a new cus... See more
Company replied
I got a bundle of 4 in November, and then a necklace and a bracelet as well. I pretty much live in them! No irritation whatsoever, even though my ears are pretty sensitive and I always reacted to anyt... See more
Company replied
Their earings are fantastic! And the 4 for £40 bundle is definitely worth the money!! I had a small issue with one of the earings, reached out to customer support, who were lovely, and they got it sor... See more
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Company details
Written by the company
Solace Jewellery was born to solve a problem. Millions of people worldwide struggle to wear jewellery without pain and irritation due to sensitive skin and metal allergies. Every single piece of jewellery we sell is hypoallergenic, meaning allergy-safe. We do this by using metals that do not release the harmful alloys that people are most commonly sensitive too. Not only is all of our jewellery comfortable to wear all day long, it's also tarnish free so it will not turn green or fade, and it's safe to wear in the shower, swimming, at the gym. In fact, most of our customers wear it 24/7. The best part is, it's affordable and our designs will stand out in any jewellery box, making it the perfect jewellery for everyone.
Contact info
Ridgeway Court, LU7 4SF, Leighton Buzzard, United Kingdom
- 02031466644
- customerservice@solacejewellery.co.uk
- solacejewellery.co.uk
4.6
Excellent
798 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great hypoallergenic earrings
These earrings really are hypoallergenic, the first I’ve been able to wear for many years, so I am very pleased with Solace Jewellery.
22 January 2025
Reply from Solace Jewellery
Hi Elizabeth,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Great jewellery and customer service
I've struggled with sensitivity to jewellery for years and this jewellery really is amazing! There was a slight fault with one of my earrings in my first order, but within 24hrs a new pair were on their way and the customer service team, particularly Kerry, could not have been more helpful. Will be ordering all my earrings from here from now on. 😍
1 February 2025
Unprompted review
Reply from Solace Jewellery
Hi Amy,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Poor customer service
Poor customer service , still awaiting email .Requested to return some items , purchased in December.
3 February 2025
Unprompted review
Reply from Solace Jewellery
Good Afternoon,
Thank you for your review.
I am sorry to hear of this, I have requested some information from you so I can look in to this for you and get this rectified as soon as possible, I can see our team have replied to an email on 26th January 2025 so I would like to look further in to this for you.
Once we have this we can get this sorted for you.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Great earrings good choice
Great earrings good choice, my granddaughter can only wear these earrings so would definitely recommend
22 January 2025
Reply from Solace Jewellery
Hi Lynda,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Everything we have received has been…
Everything we have received has been beautiful and worn without a problem
30 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Mel,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
great jewellery
great jewellery! sensitive ear friendly as-well,as i've been looking for pretty jewellery to go in my cartilage this was perfect!! love this business because its not super expensive and good quality, will be purchasing even more from here.
6 January 2025
Unprompted review
Reply from Solace Jewellery
Hi,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Life changing!
I've always been allergic to any earrings that aren't white gold or titanium so my options were super limited and expensive! I decided to give these a shot from their nickel free policy and haven't reacted to a pair since - I've got so many now, at least 15 pairs in the last 6 months since I found them, and I'm so excited to have way more choice.
30 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Lor,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Great for sensitive ears
I have bought 3 pairs so far and they really are great! I have suffered with reactions to earrings for years. My Solace earrings are really comfortable! I also bought some for my daughter who recently had her ears pierced and she loves them. Great customer service too.
27 January 2025
Unprompted review
Reply from Solace Jewellery
Hi KR,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
So lovely to know the earrings my…
So lovely to know the earrings my daughter wears won’t harm her ears. We have had zero issues since using your products.
Brilliant website, easy to navigate, fast service I can’t fault. We return time and time again.
2 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Lucy,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
My daughter suffered with a reaction to…
My daughter suffered with a reaction to earrings she was pierced with and had antibiotics to clear up infection twice, we was about to give up and remove the earrings and give up. But I came across this family run business which when looking into the brand I thought they sounds perfect and instead of giving up I I would give them a go, and I must say it was the best decision ever. My first purchase I brought 2 pairs and they seem to help clear the ears up straight away. My daughter then grew in confidence with having them in, so at Christmas I got her 3x more pairs she was over the moon to build up her collection with Jewellery she can wear every day and not suffer. She has even built up her courage to swap and change her earring round on her own. Thankyou for changing my little girl experience with her pierced ears x
17 October 2024
Unprompted review
Reply from Solace Jewellery
Hi Alana,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Best earrings in the world.
To Solace Jewellery.
My ears were really poorly but your earrings made them much better. Not only did they help my ears, they are also really nice colours. The earrings look really great on me and are super beautiful. These earrings are the best!!!
Thank you very much!!
From
Emily
xxx
7 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Amanda,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
I am extremely satisfied with this…
I am extremely satisfied with this jewelry store! The earrings I purchased are stunning, and I love how elegant they look. For years, I couldn’t wear earrings because I always had allergic reactions to other materials. However, since discovering this store, I’ve been able to wear earrings again without any issues. The quality is excellent, and I highly recommend this shop to anyone looking for beautiful, hypoallergenic jewelry!
26 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Kornelia,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
No itching!
I haven’t been able to wear earrings for ages due to sensitivity to some metals.
Now that I’ve found Solace those days are gone! Great earrings at a great price. Quick delivery I’ll be ordering more.
2 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Jules,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
I love that this family owned company…
I love that this family owned company produces jewellery fit for everyday wear. Lots of choice and the opportunity to collect points on the loyalty scheme. Any issues have been handled brilliantly. My latest order was presented nicely as always. The two sets of earrings are so pretty. Also getting sweets is never unwelcome 😄
23 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Sarah,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Best Jewellery Store for Allergies and Sensitive Skin
Highly recommend this store for people with sensitivities or allergies to jewellery. About 15 years ago I suddenly couldn't wear any earrings due to my lobes reacting to any type of earrings I tried, even gold. I would get swelling, itching and pain, so I really had to stop wearing them, which really upset me! Finding Solace Jewellery was a game changer for me, I could finally wear earrings again! I have no reaction or irritation at all. They have an amazing selection so much to choose from. Customer service is also second to none and they dispatch very quickly. Their rewards scheme is also definitely worth it - if you're like me you'll rack up points very quickly!
3 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Emily,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
We were honestly at the point of giving up…
We were honestly at the point of giving up as after a year my daughters ears just would not heal and the teenage excitement of getting her ears pierce was all gone. Your earring have turned things around, her ears are healed and because you offer so much choice she also now has lots of pretty options to wear like her friends. 10 months on since buying our first pair I can confirm they really work for our daughter - a well deserved 5 stars!
9 March 2024
Unprompted review
Reply from Solace Jewellery
Hi Amy,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Beautiful, non-irritating jewellery
As a returning customer I wanted to purchase jewellery for a wedding I was attending. The order was despatched promptly, and when arrived I found the most beautiful jewellery. This is also hypoallergenic, so I feel confident it won’t cause irritation (and it doesn’t).
9 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Sarah,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Absolutely fabulous ❤️
My daughter had a quite a severe reaction to her earrings and after 3 months of having her ears pierced they still wasn't healing. We had tried just about everything (spent a fortune on different sprays etc) and then came across Solace earrings. I purchased a few pretty pairs and as a last resort we changed her earrings to to a pair of these. Within 2 days her ears have improved considerably! I'm absolutely Amazed at the difference they have made. I can't recommend them enough. They are super pretty too! ❤️
20 January 2025
Unprompted review
Reply from Solace Jewellery
Hi K,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Great product
The arrived quickly and are the first earrings which my ears aren’t reacting too. The backs are really tight though and I can’t actually get them off 😂
1 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Hannah,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
Reasonably priced jewellery that…
Reasonably priced jewellery that doesn't irritate my sensitive ears!
23 January 2025
Unprompted review
Reply from Solace Jewellery
Hi Charlotte,
Thank you so much for your kind review!
We're thrilled to hear that you're happy with your Jewellery purchase. Your feedback means the world to us and helps us continue providing the best experience for our customers. We truly appreciate your support and look forward to welcoming you back again in the future.
Kindest Regards
Kerry
Solace Jewellery
Customer Care
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